VISASQ/COLEMANReviews 

279
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from setting up profiles to connecting with companies. Many people appreciate the smooth and problem-free interactions, highlighting the quick response times and effective communication from the team. However, some customers also noted issues with the payment process, experiencing delays, unexpected deductions, or even non-payment for completed work. A few other people also felt that the initial consultation process could be disorganized, leading to wasted time and frustration.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the team's professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the seamless and... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and calling it an... See more

Customer service

People report positive experiences with customer service, highlighting the smooth consultation process and... See more

Payment

Customers had ambiguous experiences with payment, with many reporting significant issues such as unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The meeting was very well coordinated by Coleman. I received the Outlook invite for the Zoom meeting well ahead of the meeting time and reminders. Included with the invite was a recap of the questionn... See more

Rated 5 out of 5 stars

Great communication from the team when looking for me for a consultation job. The invoice followed through right after the meeting. Payment takes around 10 to 15 WD. Good experience. Sounds fishy, b... See more

Rated 5 out of 5 stars

I chose to be exclusively on Coleman because i value quality over quantity, and it is the only expert network that actually delivers that. Most of their clients demand high expertise but they are wi... See more

Rated 5 out of 5 stars

Very easy to set up your profile, provide your availability, and connect with companies in need of your input. The interview system works well. Love that I can set my own hourly rate.


Company details

  1. Information Services

Written by the company

VISASQ/COLEMAN was established in 2021 as a partnership between Asia’s top expert network firm, VISASQ and Coleman Research, a trusted expert service provider with more than 20 years of global experience. Our goal is to provide global leaders and business investors with the expertise needed to make better decisions. There are barriers to knowledge and our mission is to remove them – with a global platform for the direct and rapid exchange of critical insights.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(279)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had a consultation with one of their Clients

I was contacted by the company and we worked it all out . Took quite a bit longer than I anticipated .

24 February 2026
Unprompted review
VISASQ/COLEMAN logo

Reply from VISASQ/COLEMAN

Thank you for your time completing this review and providing feedback! We would like to further discuss the matter with you to provide a deeper explanation of our processes and their timelines to help ensure a better outcome moving forward. Please let us know if you have time to discuss in further detail at MemberServices@colemanrg.com.

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience working with VISASQ/Coleman on a recent expert consultation. The team was well organized, professional, and clearly communicated the scope of the discussion in advance. The scheduling process was efficient and the interviewer was well prepared and respectful of the time allocated. Overall it was a smooth and constructive experience, and I would be happy to work with them again in the future.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Very convoluted payment process for the…

Very convoluted payment process for the first engagement.

4 March 2026
Unprompted review
VISASQ/COLEMAN logo

Reply from VISASQ/COLEMAN

Thank you for your time completing this review and providing feedback! We would like to further discuss the matter with you to better understand your experience. Please let us know if you have time to discuss in further detail at MemberServices@colemanrg.com.

Rated 1 out of 5 stars

not worth your time

honestly, you couldn't run it worse than them. after waiting online for half an hour I just gave up - it just kept going to message saying you are client so and so and it just makes you wait, then nothing. an hour later I get a call from them sorry we stuffed up with "tagging" etc . what a waste of time.

27 February 2026
Unprompted review
VISASQ/COLEMAN logo

Reply from VISASQ/COLEMAN

Thank you for your time completing this review and providing feedback! We would like to further discuss the matter with you to better understand your experience and where any breakdowns in communication may have occurred. Please let us know if you have time to discuss in further detail at MemberServices@colemanrg.com.

Rated 1 out of 5 stars

Data Collected, No Payment: Avoid Video Surveys Here

I would advise others to be cautious before sharing personal recordings with VisasQ/Coleman until they resolve these payment issues. Extremely disappointed with my experience. I completed a comprehensive survey that required both voice and video recording—a significant time commitment and a privacy concession. Despite fulfilling all requirements, I have not been paid, and my multiple follow-up emails have been met with zero feedback or acknowledgment. It is highly unprofessional to collect sensitive biometric data from experts and then go silent when it comes to compensation.

15 January 2026
Unprompted review
VISASQ/COLEMAN logo

Reply from VISASQ/COLEMAN

Thank you for your time completing this review and providing feedback! We would like to further discuss the matter with you to better understand your experience and where any breakdowns in communication may have occurred. Please let us know if you have time to discuss in further detail at MemberServices@colemanrg.com.

Rated 5 out of 5 stars

Good preparation

Good preparation, precise instructions, timing fully respected and scheduling was facilitated by the online system. Will be glad to consult again.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Coleman

Great experience with Coleman — strong communication and proactive outreach made it easy to get started.

As for the experience - I really enjoyed the scheduled consult and appreciated the thoughtful, poignant questions and the natural flow of the conversation with the client. The client opened with a clear outline of how they wanted the discussion to proceed, which made the session focused and productive. They asked insightful follow-up questions and redirected the conversation when needed, ensuring we stayed aligned and made the most of our time.

18 February 2026
Unprompted review

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