VISASQ/COLEMANReviews 

279
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from setting up profiles to connecting with companies. Many people appreciate the smooth and problem-free interactions, highlighting the quick response times and effective communication from the team. However, some customers also noted issues with the payment process, experiencing delays, unexpected deductions, or even non-payment for completed work. A few other people also felt that the initial consultation process could be disorganized, leading to wasted time and frustration.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the team's professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the seamless and... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and calling it an... See more

Customer service

People report positive experiences with customer service, highlighting the smooth consultation process and... See more

Payment

Customers had ambiguous experiences with payment, with many reporting significant issues such as unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The meeting was very well coordinated by Coleman. I received the Outlook invite for the Zoom meeting well ahead of the meeting time and reminders. Included with the invite was a recap of the questionn... See more

Rated 5 out of 5 stars

Great communication from the team when looking for me for a consultation job. The invoice followed through right after the meeting. Payment takes around 10 to 15 WD. Good experience. Sounds fishy, b... See more

Rated 5 out of 5 stars

I chose to be exclusively on Coleman because i value quality over quantity, and it is the only expert network that actually delivers that. Most of their clients demand high expertise but they are wi... See more

Rated 5 out of 5 stars

Very easy to set up your profile, provide your availability, and connect with companies in need of your input. The interview system works well. Love that I can set my own hourly rate.


Company details

  1. Information Services

Written by the company

VISASQ/COLEMAN was established in 2021 as a partnership between Asia’s top expert network firm, VISASQ and Coleman Research, a trusted expert service provider with more than 20 years of global experience. Our goal is to provide global leaders and business investors with the expertise needed to make better decisions. There are barriers to knowledge and our mission is to remove them – with a global platform for the direct and rapid exchange of critical insights.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(279)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy & Poignant Consultation Process

Good communications with representative and accurate description of project. I appreciate the expedient process in which the projects are scheduled. The vetting process is succinct and reasonable vs. some others that are too detailed and I believe just mine information vs. connecting experts with clients. I appreciate and the timely notifications, reminders and payment submission process.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Suggestion for continuous improvment

The experience was perfect. In the spirit of continuous improvement, I would suggest building customer loyalty by producing a comprehensive report, paying for an hour's compensation so as not to lose any information, which can happen during the call.

14 January 2026
Unprompted review
Rated 2 out of 5 stars

Poor communications in scheduling…

Poor communications in scheduling meeting and letting me know that I had to complete an invoice.

6 November 2025
Unprompted review
VISASQ/COLEMAN logo

Reply from VISASQ/COLEMAN

Thank you for your time completing this review and providing feedback! We would like to further discuss the matter with you to better understand your experience. Please let us know if you have time to discuss in further detail at MemberServices@colemanrg.com.

Rated 5 out of 5 stars

Seamless and Impactful Consultancy Experience

My experience with this consultancy was excellent — they provided clear, actionable guidance and responded quickly to my needs. The team is doing a great job combining deep expertise with a client‑focused approach, making the entire process seamless and impactful.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Coleman/Visaso: Unethical Survey - Nonpayment After Honest Responses

My note to Coleman:

How disappointing. Please remove me from all future communications with Coleman. My concern is not about the small dollar token for my time, it’s about the integrity of the client’s decision and Coleman’s role in supporting it.

I provided honest, thoughtful responses. If I didn’t qualify for the survey, I should have been screened out at the start. Claiming nonpayment simply because my input didn’t match expectations of your client is unacceptable.

To make matters worse, Coleman kept saying payment would come within 2 weeks until we hit the 4 week mark and they denied paying me.

Please don't waste your time. There are other reputable companies that work with reputable clients. Spend the time with your children or grandchildren.

I am also considering filing a complaint with the BBB, as this reflects poorly on Coleman’s business ethics.

Again, this is not about the dollar amount, it is about business ethics.

1 November 2025
Unprompted review
VISASQ/COLEMAN logo

Reply from VISASQ/COLEMAN

Thank you for your time completing this review and providing feedback! We would like to further discuss the matter with you to better understand your experience and provide a deeper explanation of our processes and their timelines to help ensure a better outcome moving forward. Please let us know if you have time to discuss in further detail at MemberServices@colemanrg.com.

Rated 1 out of 5 stars

Bad really bad with surveys

Honestly, they may be good for consulting gigs, but horrible with surveys. You complete the survey for 15 min, and then they say: quota full, collecting data and not paying. They also did not pay me for a full questionnaire that I completed, saying it was a duplicate. I just unsubscribed. There are more reliable companies like GLG or Alphasights out there; I have never had any issues with them.

29 November 2025
Unprompted review
VISASQ/COLEMAN logo

Reply from VISASQ/COLEMAN

Thank you for your time completing this review and providing feedback! We would like to further discuss the matter with you to better understand your experience and provide a deeper explanation of our processes and their timelines to help ensure a better outcome moving forward. Please let us know if you have time to discuss in further detail at MemberServices@colemanrg.com.

Rated 5 out of 5 stars

Exceptional Experience from Start to Finish

Working with VisasQ/Coleman has been a genuinely rewarding experience. From the initial outreach to project completion, the process was seamless, professional, and respectful of my time and expertise.
I have to give special recognition to Coy and Trinity—they are outstanding representatives of this organization. Their communication was clear, responsive, and personable. They made what could be a transactional process feel like a true professional partnership. It's rare to encounter people who combine efficiency with genuine warmth, and they absolutely deliver on both.
If you're considering becoming an expert with VisasQ/Coleman, I'd highly recommend it. They clearly value the knowledge and experience their experts bring to the table, and it shows in every interaction.

3 December 2025
Unprompted review

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