Coliving.com Reviews 205

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I made a reservation and paid i. Full for a 30 day stay WITHOUT FULLY READING THAT I HAD TO PAY A SECURITY DEPOSIT WHICH I DID NOT HAVE. BUUUT COLIVING.COM MADE IT VERY VERY EASY TO CANCEL MY RESER... See more

Company replied

Rated 5 out of 5 stars

I used Coliving.com to look for a place to stay and found the platform easy to navigate. The listings were clear and helped me compare different options quickly. I also had a good experience with th... See more

Company replied

Rated 5 out of 5 stars

Excellent work by the entire Coliving.com team for helping us find a nice place to live in Montreal for our son. Their tasks were not easy because of the mutual difficulty we had with the host to un... See more

Rated 1 out of 5 stars

Don’t deal with them!!!! After a month of leaving one of their property they still haven’t send the bond back and on top of it they’re not giving any explanation about what’s happening (our lease... See more

Company replied

Company details

  1. Online marketplace
  2. Group Accommodation
  3. Hostel
  4. Lodger Referral Service
  5. Serviced Accommodation

Written by the company

Coliving.com is an innovative platform offering 25,000+ rooms in 1,300+ coliving spaces in key locations worldwide. Catering to professionals, remote workers, and students, we simplify finding and booking coliving stays. Coliving.com covers over 300+ cities in 60+ countries globally, providing flexible, community-focused, and convenient living solutions. Discover and book your ideal shared living space today. – Living together is better.


Contact info

4.1

Great

TrustScore 4 out of 5

205 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service!

Great service!

I really liked the search for coliving sites on the map. Thanks to this, I could choose a place in different countries very quickly.

Convenient booking system, the ability to pay by card. Convenient notifications.

I'm happy)

16 April 2023
Unprompted review
Coliving.com logo

Reply from Coliving.com

Thank you for your positive feedback! We're thrilled that you found our service, particularly the map search feature and booking system, to be convenient. Your satisfaction is our top priority and your kind words encourage us to keep improving. We look forward to serving you again soon.
The Coliving.com Support Team

Rated 5 out of 5 stars

Flexibility

I had a problem with a first apartment and Coliving helped me to find another one within a day !
I’m very satisfied !

14 April 2023
Unprompted review
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Reply from Coliving.com

We're thrilled to hear that Coliving.com was able to assist you!
It's great to know you're satisfied with our service.
Enjoy your new coliving home!
The Coliving.com Team

Rated 5 out of 5 stars

Really like their co-living places

Really like their co-living places – easy to find and book when on the go. Would recommend!

11 April 2023
Unprompted review
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Reply from Coliving.com

Thank you so much for your nice review.
We are thrilled to know that you find our booking process convenient and efficient.
The Coliving.com Team

Rated 5 out of 5 stars

Coliving.com is amazing. 100% recommended

Coliving.com is amazing! The properties are beautiful, clean, and well-managed. The community is friendly and welcoming. I couldn't be happier with my experience!

10 April 2023
Unprompted review
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Reply from Coliving.com

Thank you for your lovely review! We're thrilled you're enjoying your experience with Coliving.com.
All the best,
The Coliving Team

Rated 1 out of 5 stars

DON'T EVER RENT SOMETHING WITH THEM!

DON'T EVER RENT SOMETHING WITH THEM!

Putting zero star not being an option, I had to put one star. My experience with Coliving.com was hell. I booked an individual room in a so-called coliving space selected by coliving.com in Mexico, but the place had not been checked and I ended up :
- sleeping 4 hours a night because of the noise of the place with ear plugs and noise canceling cellphones on, while the description on coliving.com mentioned a quiet place to work;
- in a room facing the toilet in a building with no water for several days some time (I let you imagine the smell);
- in a place with absolutely not a inch of a coliving spirit;
- facing homophobic comment by a member of the staff of the place;
- not being able to complete my stay (if the host did suggest me to move to another of its location, while making a homophobic comment, doing so, they moved me, notably for noise's raisons, without telling me the new place had a nightclub within that literally made my bed shake until 4 a.m.).

Obvioulsy coliving.com did not take any responsibility in any of this (as they still don't do it in their answer), never accepted to pay me back a cent nor condemn the attitude of the host. The CEO of the company even had the good taste of asking me "what are you going to do about it?", and simply advise me to write a poor comment on the host. Thus, they first asked to host to modify its description before removing it from their website, but still without taking any responsibility. For his part, the host suggested me to write a nice comment on them to authorize to move me to another location.

if you want a piece of advise, coliving spaces are created everywhere. you can find these places from Facebook groups, directly online, or asking around at much better prices than the one coliving.com is offering.

EDIT 8th of April:
After such a terrible experience that I documented with photos, videos, audio recording sent by mail to Coliving.com, I thought they would remove me automatically from their newsletter, but no. I answer to the same mail, and the CEO asked me genuinely why I wished to be removed because my name "didn't ring any bells to him". I sent between 100 to 150 mails to them since march 2022, so it gives an idea on how shocked they were about the problems I faced with the host and them.

8 April 2022
Unprompted review
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Reply from Coliving.com

Sorry that you had this experience.
We, and the host, tried to help you find a better solution.
There is not much we can do with individual experiences than to help you find other options. The host was paid 24 hours after you moved in (as part of our terms), and they offered you another place.
This is a year ago, and you wrote a positive review about both them and us then, but later changed your mind. We have been as helpful as someone can be in this situation.

Rated 3 out of 5 stars

Slow refund process.

I booked a room for 1800 USD, which turned out to have mold in it. A mold inspector declared the room to be in an unliveable condition. I arranged to move out with the landlord, but it took about a month to get my money back.

28 March 2023
Unprompted review
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Reply from Coliving.com

Coliving.com is not responsible for the refund. This is stated multiple times, last days before you move out. Emails are sent to both guest and host to solve this between yourselves.
Please remove this review as it's not our fault, and also, we have no way of tracing you back to a booking through us.
Coliving Support Team - Daniel

Rated 4 out of 5 stars

I had to cancel my coliving stay

I had to cancel my coliving stay becausee it did not live up to the description on the website. I reached out to coliving's customer support after the stipulated 24h reporting period, asking if there was anything they could do to help, sending some pictures of the coliving and things that did not match the description. The person I spoke to, Ana, was very quick to respond and very helpful. The only thing I wish could have been done differently was that I asked coliving to not share what I had written to them with the host because I wanted to speak with the host myself first and just wanted advice on how to proceed. Coliving did speak with the host, however, and this led to a conversation where the host told me in no uncertain terms that I was not allowed to stay and had to leave the next day. I believe the fact that coliving reached out to the host before I did soured our relationship to some degree, though the outcome might have been the same either way as the host was not willing to accept a reduced fee for not matching the description. I don't think that coliving offers to find you an equivalent accomodation in case you have to suddenly cancel your stay, like AirBnB would, for instance. This could potentially cause big problems for the person using their services. I also think the 24h reporting period is too short. I was lucky enough to find another accomodation via a different provider and I had some back-up money to pay for it while I waited for the refund, but everyone might not have the same circumstances. With that said, coliving was very helpful and quick during the refund process. I was refunded the full amount, minus the days that I had stayed in the coliving, and minus the fee that the coliving host had initially paid to coliving, according to the (very) fine print that was not immediately obvious during the booking process.

15 March 2023
Unprompted review
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Reply from Coliving.com

Thank you for your review and for acknowledging Ana's helpfulness. We apologize for any inconvenience caused and will take your feedback into account to improve our communication and policies, ensuring a smoother experience for future guests.
Coliving Support Team

Rated 3 out of 5 stars

Good service and good list of places

They have a really good service and a long list of places where you can stay. The only thing that I don't like is the fact that you can only pay in USD.
The option to pay in EURO would be a 5 stars for me.

3 January 2023
Unprompted review
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Reply from Coliving.com

Hi John,
Thanks for your feedback.
You can pay with your EUR card; it's just getting converted to USD.
We are working on bypassing conversion to USD.
- Coliving.com Customer Service Team

Rated 1 out of 5 stars

I‘ve send a Request for three possible…

I‘ve send a Request for three possible Condos. Never got any response from the Host even though the Company claims that their will be a response within 48 hours. After a Week all my Request were suddenly deleted.

7 December 2022
Unprompted review
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Reply from Coliving.com

Hi Noah,
We are sorry that our host did not reply to you.
We have removed the host from our platform as it seems they have this repetitive behavior of not replying.
You sent 3 requests to the same host.
Please try again, and we will attentively follow up with the host.
The Coliving.com support team

Rated 5 out of 5 stars

Fast and tailored communication

Fast and tailored communication. Very helpful and understanding.

25 October 2022
Unprompted review
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Reply from Coliving.com

Thanks Sara for your review. Glad we were able to help you.

Rated 5 out of 5 stars

Very nice

Very nice, calm and helpful assistance:)

6 October 2022
Unprompted review
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Reply from Coliving.com

Thank you so much for your feedback Miriam!

Rated 5 out of 5 stars

Perfect

Perfect !!!!!!!!!!

28 September 2022
Unprompted review
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Reply from Coliving.com

Thank you so much for your feedback Clement! Glad you are enjoying our services.

Rated 5 out of 5 stars

Great solution for coliving!

It is a great solution for finding the right coliving: the selection of hosts is great, there is a wide range of countries to choose from, the description of each coliving is extensive, so we know what we’ll find before we arrive, and in case you need some help with your booking, their customer service is quick and helpful, so I’ll definitely use this website again for my future bookings!

2 August 2022
Unprompted review
Coliving.com logo

Reply from Coliving.com

Thank you so much for your feedback Pablo!
Glad you are enjoying our services.

Rated 5 out of 5 stars

Loved my stay at Bali Bustle

I stayed at Bali Bustle for a month and I loved it. I met some amazing people and made good connections. The staff were super friendly. I would definitely stay here for my next visit.

1 September 2022
Unprompted review
Coliving.com logo

Reply from Coliving.com

Thanks Pavish for your review.
Glad you found a great coliving in Bali.
I've been there myself, and it's a pretty cool place.
Hope you help you find more great coliving places to stay as you travel around the globe.
Daniel

Rated 3 out of 5 stars

Hidden premium doesn't reflect on total price

I tried to reserve a few places in Seattle on Coliving, which redirect me to Bungalow.com. The rent shown on Coliving does not match the one on Bungalow.com - there is a significant premium for a short-term lease which doesn't show on Coliving. This is just discouraging when you only try to find a short-term lease. I tried to reach out to customer service on Coliving but never got a reply. Seems like they just run the website in auto-pilot. I ended up didn't use Coliving, instead finding a short-term sublet in a facebook group.

17 August 2022
Unprompted review
Coliving.com logo

Reply from Coliving.com

Hi Truman,
Thanks for your valuable feedback.
We will investigate Bungalow's pricing and get them to correct it.
We did follow up with them, asking them to reply directly to you.
I don't find any questions from you directly to us.
I can assure you that we reply to all messages that comes in.
You are welcome to try Coliving.com again in the future.
Daniel Beck

Rated 5 out of 5 stars

Super good website

Super good website. Connects you to great, trusted hosts in cities worldwide.

31 July 2022
Unprompted review
Coliving.com logo

Reply from Coliving.com

Thank you so much for your kind words.
Glad we have made something that you find useful.

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