I have just received my 2nd cocoon bed the 1st lasted my dog 8yrs and now she is in a smaller one but it's still big enough. The service from ordering to deliver was faultless. The product itself... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’m always dubious about ordering items online as pictures can lie. However, I spoke to a member of staff regarding sizes and widths who were very helpful. I therefore went ahead and ordered. The qua... See more
Always exceptional products from Collard creatures. I have been using them for several years for my dogs and have always found their products to be top quality and long lasting. I really value the opt... See more
I’ve purchased several cave beds from Collared Creatures and the quality is absolutely second to none. Every interaction with their team has been fantastic—they’re always just a phone call away, re... See more
Company details
- #83 of 261 best companies in Pet shop
Written by the company
Collared Creatures was born out of a passion of all things dog. We make a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We started our business way back in 2014, it grew from wanting to find beautiful dog collars for our dogs, that was practical and hardwearing but didn’t compromise on style – we really struggled, so we decided to make our own collars. One passion led to another and before we knew it our family, friends, and the local neighbourhood started to ask us if we could make collars and leads for them too – and before long, we were making our first ever Dog Cave Bed and very own Dog Drying Coats! Eight years on, we’re proud to have expanded, to offer a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We offer doting dog lovers an exclusive range: Luxury Dog Beds, Luxury Blankets and Sofa Throws, stunning Dog Collars & Leads, and Practical Dog Drying Coats. We delighted to have also launched our own bespoke Signature Collections of different styled Dog Collars and Leads. Collared Creatures are a small and family run, independent British Business. Our business is all about ‘Nurturing Love’, making products that create special moments for you and your dog and helping you build that amazing dog and owner bond. We take the time to source the finest quality materials and constantly perfect our product designs to deliver real comfort, ideal fit and practicality – giving you dog accessories that keep your dog feeling warm, safe and utterly loved. At collared creatures our mission is to provide fellow dog lovers with the finest range of beautiful products for your pooches! We have a great selection of beds to make sure your furry companions feel safe, cosy & warm. We also have a large selection of exquisite hand crafted collars & leads. We’re inspired every day, by designing beautiful and gorgeous dog accessories for you and your dog to enjoy in the home and wear on outdoor adventures. Following our passion for dogs and doing what we truly love makes every day special for us. We understand dogs and how delighted owners are when they see their dogs having a soft and cosy bed to rest and relax in, collars that make feel safe and dog drying coats that get their dog dry, warmed up quickly and feeling cosy. Like you, we cherish the strong bond that we have with our dogs and love nothing more than to create those special moments for you to share with you dog too. Take a look at our collections of luxury handmade dog collars and leads, cosy and warm dog beds, our luxuriously soft dog blankets and our perfectly practical dog clothing.
Contact info
Crosshill Cottage, Highgate,Balne, DN14 0ES, Balne, United Kingdom
- 0333 577 7770
- info@collaredcreatures.com
- collaredcreatures.com
4.8
Excellent
4K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Collared Creatures
Thank you for leaving a review Paul!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
This is the 5th collar bought from you…
This is the 5th collar bought from you guy's excellent value for money and just gorgeous
24 April 2025
Reply from Collared Creatures
We love to hear from returning customers thank you for your loyalty Kerry!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Gorgeous collar
The product was well made and the colour was lovely. I made a judgement error a d it was too chunky for my dog and the seller has kindly agreed that I can send the collar back and she'll replace it with a smaller one. Much appreciated as it's my error, not hers.
22 April 2025
Reply from Collared Creatures
We have to get the perfect fit!
Thank you for leaving a review Sarah. It is much appreciated!
Collared Creatures Team
Fantastic quality and amazing personal customer service
Fantastic quality and amazing per
16 April 2025
Reply from Collared Creatures
Thank you Kay!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for leaving a review!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
We love to see the dogs wearing their new collars!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for your review Sharon!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Great collars and leads
Bought new collars with ID attached to go with our old leads now we have moved. These are fab for the beach or near water and also look super cool. Would definitely recommend
7 April 2025
Reply from Collared Creatures
Thank you for leaving a review Lynn!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Biothane 20mm collar
Great product- bionthane collar is strong, well made and feels easy to clean.
Chose an identity tags which fixes to the collar- again this is great.
Good choice of colours- I chose orange for better visibility.
Super quick delivery as well.
31 March 2025
Reply from Collared Creatures
Thank you for leaving a review!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for your review Alan!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for leaving a review!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
there was nothing wrong with the dog…
there was nothing wrong with the dog bed but it said it was a suitable size for whippets,neither dogs have attempted using,its too small and very firm.Shame really.
3 April 2025
Awesome quality
Sorry for the English. I ordered a dog cave bed 5 years ago for my English bull terrier on this website. It was the greatest dog bed I've ever had, very good quality, I washed it many times and it was still as good as new. He was very old and having a cave bed kept him warm all year long. Sadly our fur baby passed away last december. So we gave his bed to our local shelter.
Now we're getting ready to welcome a new puppy, and even though the taxes are expensive to get the bed to be delivered in France (il y aura des frais de douane de 30€ à payer à la Poste pour ceux qui se demanderaient), it's worth it. The package arrived very quickly and the quality is still there. Our new baby is arriving in 20 days but I have no doubts that he will like it as much as his brother did.
4 April 2025
Reply from Collared Creatures
Awe, great to hear you were happy with your previous bed and ordered another!
I'm sure your new pup will enjoy their new cave bed!
Please send us some photos would love to see them!
Collared Creatures Team 🐕
Top quality collars
As ever the Collars are top quality and always look amazing, both my dogs look very smart.
3 April 2025
Reply from Collared Creatures
Brilliant! Thank you for leaving a review!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Not very strong material the collar…
Not very strong material the collar lasted a week, my dog scratched its neck as all dogs do and it’s all frayed.
27 March 2025
Excellent quality "snuggle" bed that my…
Excellent quality "snuggle" bed that my Vizsla absolutely loves. Great value and looks/feels durable. Fast free delivery also. All in all a great shopping experience. Would highly recommend and would definitely use again.
3 April 2025
Reply from Collared Creatures
Thank you for taking the time to leave a review Jamie! Great to hear your dog is happy with their new bed!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for leaving a great review!
If you haven't already, please tag us in any photos or videos @collared_creatures on Instagram /Facebook/TikTok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for leaving a review Susanne!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Not a success.
We hoped that the dog bed would be like the photo on the website but this is not so. The arched cover does not support itself and does not provide a comfortable bed space for our dog. The degree of padding in the cushion is so large that our dog rolls off it instead of finding a comfortable spot. So not a success.
31 March 2025
Reply from Collared Creatures
Hi Graham, We overfil our beds with fibre, there is a zip on the inner white cotton cushion so you can remove some to flatten the cushion more giving more space. Please try this and let us know how you get on.
Collared Creatures Team
Fantastic service and product
I had an excellent experience ordering with Collared Creatures. It was my first order and I bought one of the dog beds. I was delighted when it arrived the very next day! I was also kept informed by the courier throughout the process, with the option to change the delivery date if necessary. The bed itself is fantastic! It’s excellent quality. The bed is weighty, super soft, and has the feel of a comfortable sofa. My lurcher is delighted!
27 March 2025
Reply from Collared Creatures
Awe look at him! he looks like he's in a real deep sleep! He needs a do not disturb sign 😂😴
Thank you for a great review Beth it's much appreciated!
Please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.