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Collecting Cars Reviews 

1,669
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the seamless auction process, noting that the dedicated team provides wonderful support from start to finish. People really appreciate how well-managed, efficient, and straightforward the online vehicle sales are, consistently resulting in smooth transactions and very successful outcomes. Some reviewers were not happy with the unusually high buyers fees and additional commission costs associated with using the platform. A few other people also felt that certain vehicle sales and complex ownership transfer procedures could be improved to avoid unexpected transaction complications.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Many reviewers... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, simple, and well-managed process... See more

Product

Users describe ambiguous interactions with product offerings, reflecting mixed experiences across the... See more

Price

Reviewers highlight ambiguous aspects of price, showing deeply divided opinions across experiences. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the fact the auction goes live as soon as all the relevant information has been gathered. I like the way the 48 HR clock adds an extra dimension to the sale. I think you could push the Escrow s... See more

Company replied

Rated 4 out of 5 stars

Some good cars - could be better on communication. I was the highest bider on a car that didn’t meet the reserve. I would have increased my bid to secure the car and contacted Collecting Cars but did... See more

Rated 4 out of 5 stars

My plate sold slightly under the reserve price with the promise of the extra shortfall to be paid via your commission. Still awaiting £750 some 8 days after the buyer paid.

Rated 4 out of 5 stars

Just one negative....Buyers Fee. So high that most buyers will deduct the cost from their maximum bid price as I do. A fairer structure would be a commission/buyers fee shared equally twixt buye... See more


Company details

  1. Car Auction
  2. Auto market
  3. Online auction services
  4. Online marketplace

About Collecting Cars

Written by the company

WHAT IS COLLECTING CARS?

Collecting Cars is a global online platform devoted to cars and automobilia. We are open for bids 24/7 with new auctions going live every day, alongside a range of other ways to sell.

The platform launched in 2019 in the UK, but quickly expanded with teams in mainland Europe, Australia and North America. We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of over 90 car enthusiasts who work around the clock to get your car in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next collectible car.

Buyers can view in-depth images of each listing and can read our detailed descriptions outlining the condition of the car. We charge a 6% + VAT buyer's premium to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your car.

SELL WITH US


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,669)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a buyer I cannot fault my experience…

As a buyer I cannot fault my experience with Collecting Cars, that’s from pre-bidding to collecting my car and even beyond.

26 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Chris,

Thank you for the fantastic review! We are delighted to hear you had a flawless buying experience from start to finish.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent Advice and help from Alex all…

Excellent Advice and help from Alex all the way through the process. Many Thanks.

21 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Martin,

Thank you for the wonderful review! We are thrilled to hear that our team provided you with excellent advice and helpful support throughout the entire process.

The Collecting Cars Team

Rated 5 out of 5 stars

I’ve purchased numerous cars via…

I’ve purchased numerous cars via collecting cars and all have been very positive experiences but the latest via Patrick based in Germany was above and beyond. He is a superb ambassador for the company and we are very greatful for all his admin assistance along with the sellers whom delivered a beautifully kept and driving car to us. Five stars to all 👏🏼👏🏼

24 June 2026
Unprompted review
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Reply from Collecting Cars

Hello James,

Thank you for your continued trust in Collecting Cars and for the five-star review! We are absolutely thrilled to hear that Patrick went above and beyond to provide you with superb assistance for your latest purchase.

The Collecting Cars Team

Rated 5 out of 5 stars

i was new to selling my car on a car…

i was new to selling my car on a car auction site so was abit unsure with the process etc. However sam nicholson assisted me the whole way . He was very very helpful and was there when you needed to ask a question thankyou Sam. Highly recommend Collecting cars and Sam.

26 June 2026
Unprompted review
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Reply from Collecting Cars

Hello Clive,

Thank you for the high recommendation! We understand that selling at auction for the first time can feel daunting, so we are thrilled to hear that Sam provided such helpful support and guidance every step of the way.

The Collecting Cars Team

Rated 5 out of 5 stars

Knowledgable and Professional team…

Knowledgable and Professional team Oliver was very easy to deal with.
Would definitely recommend and use again.

25 June 2026
Unprompted review
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Reply from Collecting Cars

Hello John,

Thank you for the wonderful review and your recommendation! We are thrilled to hear you found our team knowledgeable and that Oliver made the process so easy for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Marlon is amazing

Marlon is amazing, kept me informed on every step as the auction progressed.
Happy to use Collecting Cars again!

20 June 2026
Unprompted review
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Reply from Collecting Cars

Hello Paul,

Thanks for the great review! We pride ourselves on clear communication, and we are delighted that our team provided such an excellent experience.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent

Trusted platform Great experience from start to finish

16 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello AK,

Thank you for the great review! We are so glad to hear you had a seamless experience with us from start to finish.

The Collecting Cars Team

Rated 5 out of 5 stars

Straightforward and professional way to…

Straightforward and professional way to sell a specialist, rare or classic car. For the seller the only upfront cost is the photography which is clearly essential and the photos of my car including interior, exterior and all documents were fantastic. During the sale process a fair reserve was agreed and discussions around a reduction in the light of demand in the closing minutes were helpful and professional and I felt fully in control.

19 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mark,

Thank you for the fantastic review! We are thrilled the photography highlighted your car perfectly and that you felt supported and in control throughout the sale.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent support from the contact…

Excellent support from the contact person and the staff, always ready to help and solve any problem in the best possible way, very professional

15 June 2026
Unprompted review
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Reply from Collecting Cars

Hello Bruno,

Thank you for the wonderful review! We're thrilled our team provided you with excellent, professional support.

The Collecting Cars Team

Rated 5 out of 5 stars

Excellent as always

Excellent as always - a dream to work with

13 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Anna-Louise,

Thank you for the fantastic review! We are absolutely thrilled to hear that working with us has been such a consistently positive experience.

The Collecting Cars Team

Rated 5 out of 5 stars

Good communication & follow up by Cathal

Good communication & follow up by Cathal

16 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Len,

Thank you for the great review! We are delighted to hear that you experienced excellent communication and follow-up from our team.

The Collecting Cars Team

Rated 5 out of 5 stars

Just as it says on the tin

Just as it says on the tin
From arranging the photographer to agree the reserve.Carl made it easy
Thanks again

10 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Nick,

Thank you for the wonderful review! We are thrilled to hear that everything, from arranging the photographer to agreeing on the reserve, was a smooth and easy process for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Recently sold my car from New Zealand…

Recently sold my car from New Zealand through Jarrod and collectingcars.com and the whole process was excellent. Dealing with Jarrod via phone and email was easy and I found him always available with a friendly and considerate manner when I had a question re the sale. I sold the car in my first seven day auction and achieved an excellent price of which I kept the lot no commission. My car went to Australia from NZ and there was quite a bit of work after the auction to help the buyer get the car there so be prepared for that if the buyer is overseas, you need to always be available and willing to help the purchaser well after the sale is over.
Highly recommend CC as a place to sell your classic and collectible cars.

27 February 2026
Unprompted review
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Reply from Collecting Cars

Hello Kevin,

Thank you for the fantastic review! We are thrilled you had an excellent experience selling your car.

The Collecting Cars Team

Rated 5 out of 5 stars

All very straightforward and it took no…

All very straightforward and it took no time to complete the transaction.

8 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Allan,

Thanks for the great review! We're thrilled it was a fast and easy experience.

The Collecting Cars Team

Rated 5 out of 5 stars

We sold are Aston Martin DBS through CC…

We sold are Aston Martin DBS through CC and the whole process from start to finish was fantastic! Shout out to Carl Ljunglöf at Collecting Cars who did an amazing job with the auction.
Best regards from NEO CLASSIC in Sweden.

10 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello NEO CLASSICS,

Thank you for the great review!

We are absolutely thrilled to hear that selling your Aston Martin DBS was a fantastic experience from start to finish.

The Collecting Cars Team

Rated 5 out of 5 stars

Interaction with consignment specialist…

Interaction with consignment specialist as a seller was excellent. Good communication and a clear focus on securing a transaction.

9 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mike,

Thank you so much for the fantastic feedback! We’re thrilled to hear that our consignment specialist provided excellent communication and kept a sharp focus on securing a successful transaction for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Great communication

Great communication, Oscar the auction agent was available 24/7 with advice and able to adjust the dynamic of the auction in a manner that enhanced the ability to achieve the sale. Thank you so much

9 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Gareth,

Thank you for the fantastic review! We are thrilled to hear that your auction agent provided excellent communication and dedicated support to help secure a successful sale.

The Collecting Cars Team

Rated 5 out of 5 stars

I recently used Collecting Cars for the…

I recently used Collecting Cars for the 4th time, on each occasion their service has been excellent.

2 June 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Jonathan,

Thank you for the wonderful review! We're thrilled to hear that our team has delivered excellent service across all four of your experiences with Collecting Cars.

The Collecting Cars Team

Rated 5 out of 5 stars

Incredible professional experience…

Incredible professional experience buying a super expensive number plate. Amazing customer service by Fynn… excellent. Will be using them again soon… thank u

20 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Faraz,

Thank you for the fantastic review!

We are thrilled to hear you had such a professional experience purchasing your number plate and that our team provided you with excellent customer service.

The Collecting Cars Team

Rated 5 out of 5 stars

Great human beings for a great final…

Great human beings for a great final result

7 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Alexandre,

Thank you for the wonderful feedback!

We are thrilled that your happy with the final result and had such a positive experience with our team.

The Collecting Cars Team

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