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Collecting Cars Reviews 

1,667
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and describe the entire vehicle auction process as exceptionally smooth, professional, and straightforward from beginning to end. Many people highlight the professional guidance and quick communication provided by the team members who handle the listings. Some reviewers were not happy with certain financial aspects and specific post-auction details. Some people felt that commission fees were a bit high or noted unexpected costs during transactions. Others also mentioned facing occasional challenges when trying to finalize paperwork or ensure a fully robust post-auction service.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and clear... See more

Service

People report positive experiences with service, highlighting exceptional support and a smooth auction... See more

User experience

Customers had positive experiences with user_experience, describing the platform as smooth and... See more

Product

Users describe ambiguous interactions with product, reflecting a divided consensus on vehicle listings and... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a wide range of outcomes. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the fact the auction goes live as soon as all the relevant information has been gathered. I like the way the 48 HR clock adds an extra dimension to the sale. I think you could push the Escrow s... See more

Company replied

Rated 4 out of 5 stars

Some good cars - could be better on communication. I was the highest bider on a car that didn’t meet the reserve. I would have increased my bid to secure the car and contacted Collecting Cars but did... See more

Rated 5 out of 5 stars

I recently used this service to sell my car registration and Fynn Stewart managed the whole process for me and he was absolutely brilliant! From start to finish it was incredibly smooth and straightf... See more

Company replied

Rated 5 out of 5 stars

We sold are Aston Martin DBS through CC and the whole process from start to finish was fantastic! Shout out to Carl Ljunglöf at Collecting Cars who did an amazing job with the auction. Best regards... See more

Company replied


Company details

  1. Car Auction
  2. Auto market
  3. Online auction services
  4. Online marketplace

About Collecting Cars

Written by the company

WHAT IS COLLECTING CARS?

Collecting Cars is a global online platform devoted to cars and automobilia. We are open for bids 24/7 with new auctions going live every day, alongside a range of other ways to sell.

The platform launched in 2019 in the UK, but quickly expanded with teams in mainland Europe, Australia and North America. We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of over 90 car enthusiasts who work around the clock to get your car in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next collectible car.

Buyers can view in-depth images of each listing and can read our detailed descriptions outlining the condition of the car. We charge a 6% + VAT buyer's premium to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your car.

SELL WITH US


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,667)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

It was very easy to set up as a bidder

It was very easy to set up as a bidder. The detailed images of the vehicles cover every and anything.
The auction however was due to close at 15:35 at which point I was the highest bidder. Buds then continued to be placed all the way to 15:48, which cost me an additional AED20K on the purchase price.
If an auction is due to end at 15:35, that is when it should end.

8 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Liam

Thank you for your review and for highlighting our easy setup and detailed photography!

To ensure fairness, Collecting Cars uses an "anti-sniping" feature: any bid placed in the final two minutes automatically extends the clock. This mimics a live auction room, preventing last-second automated bids and giving everyone a fair and equal opportunity to counter.

The Collecting Cars Team

Rated 5 out of 5 stars

Prompt response to questions

Prompt response to questions, and available to talk too.

3 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Tim,

Thanks for the great review! We're glad we could answer your questions quickly. We're always here to help.

The Collecting Cars Team

Rated 5 out of 5 stars

Very responsive

Very responsive and helpful when my bank decided to block my bid with 1 minute to go in the auction. Made it possible for me to get my bid in !!

6 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Martin,

Thank you for the kind words. We understand that every second counts in an auction, and we’re happy we could resolve the issue.

The Collecting Cars Team

Rated 1 out of 5 stars

Please read this, it's IMPORTANT!

I feel it’s important to warn anyone thinking about listing a vehicle with Collecting Cars to read the terms and conditions extremely carefully before agreeing to anything.

In my case, I decided to cancel the listing before the auction even went live. I assumed there would be some sort of cooling-off period or cancellation option, especially as the vehicle was never advertised publicly or sold through the platform.

However, I was still charged the full 6% seller fee — £3,200 — despite the listing never going live, and the company refused to refund it.
They emailed me the invoice and when I checked my bank the funds were taken!
They have your bank details when you fill out the auction forms!

To be fair, this is apparently covered in their terms and conditions, but the wording is buried within around 10 pages of small print which many people may not fully appreciate before signing up.

I’m not disputing that it may technically be in the contract, but I do think the cancellation charges should be made far clearer and more prominent upfront, especially when such large sums of money are involved.

Please make sure you fully understand the financial consequences before listing your vehicle.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy and great service

Sold a number plate via Collecting Cars (not our first time using the site) . Whole process very well explained and curated by Hugh and Oliver. Buyer took a little while to pay but the team sorted that out too. All in all a 100% experience from these guys. Would certainly recommend no problem. Also achieved a great price!

6 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mark,

Thank you for the fantastic review! We are delighted that we could help you achieve a great price for your number plate. We’re also glad the team could step in and ensure the payment process was resolved smoothly for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Hassle free selling

Hassle free selling. Great service and always at hand for advice.

3 May 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Barry,

Thank you for the great review! We’re happy to hear you had a hassle-free experience and felt supported throughout the process.

The Collecting Cars Team

Rated 5 out of 5 stars

Sam was an excellent help when selling…

Sam was an excellent help when selling my car.

The first auction didn’t sell, as reserve was not net, we discussed the best way forward and due to high interest, thought it was worth putting it up again and with a few tweaks, this time it sold.

Sam was really helpful in understanding the psychology of auctions and helping come up with tactics which worked.

I’ve bought from CC and now sold with them and they are good at what they do.

I have already recommended friends.

Thank you.

17 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Mr Smith,

Thank you for being both a buyer and a seller with us! We are delighted that the team could help you navigate the auction process to get your car sold.

The Collecting Cars Team

Rated 5 out of 5 stars

Perfect sale

Super smooth transaction. Would highly recommend selling plates with collecting cars. Customer service was superb too!

28 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Matthew,

Thank you for the fantastic review! We are thrilled to hear you had a super smooth experience selling your plates with us and that our team delivered superb customer service.

The Collecting Cars Team

Rated 5 out of 5 stars

A good consignment experience and short…

A good consignment experience and short lead time from photos to the listing going live.
Excellent comms throughout.

29 April 2026
Unprompted review
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Reply from Collecting Cars

Hello Toby,

Thank you for the fantastic review! We are thrilled to hear that you enjoyed the quick turnaround time and our communication throughout the consignment process.

The Collecting Cars Team

Rated 5 out of 5 stars

Would do it again!

The USP is great. However, you need to be more precise with the marketing materials handed over to you. Mistakes were made with the video version and overall quality. Overall great cooperation, but it is in the final 1% where a difference can be made and the platform can be perfect.

28 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Tois,

Thank you for your review and for highlighting our strong USP and the great overall cooperation!

The Collecting Cars Team

Rated 5 out of 5 stars

Sound advice and good result for me.

Sound, knowledgeable advice during the week the car was advertised. Good result for me.

27 April 2026
Unprompted review
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Reply from Collecting Cars

Hello Peter,

Thank you for the great review! We're thrilled to hear that our advice was helpful and that you achieved such a positive result with your car.

The Collecting Cars Team

Rated 5 out of 5 stars

Selling my car on collecting cars

Selling my car on collecting cars was great, the process was really straightforward, I got a great result and Ethan my assigned support contact was always available and also provided proactive advice during the auction process. Highly recommend.

1 May 2026
Collecting Cars logo

Reply from Collecting Cars

Hello,

Thank you for the fantastic review! We're thrilled the selling process was straightforward and that you achieved such a great result. We're so glad our support team could provide helpful, proactive advice throughout the auction.

The Collecting Cars Team

Rated 5 out of 5 stars

I had a very positive experience using…

I had a very positive experience using Collecting Cars to auction my Bentley Bentayga. The entire process was smooth, professional, and well-managed from start to finish.

The team were friendly, responsive, and clearly very experienced in handling high-value vehicles. A special mention to Cathal Flannery, who was outstanding throughout — extremely professional, approachable, and a pleasure to deal with. He kept me well informed at every stage and made the whole experience straightforward and stress-free.

Overall, a very professional and hardworking team. I would highly recommend Collecting Cars to anyone looking to buy or sell a vehicle through auction.

15 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello,

Thank you for the fantastic review! We're thrilled that selling your Bentley Bentayga was a smooth and stress-free experience from start to finish. We'll be sure to pass your kind words on to our team.

The Collecting Cars Team

Rated 5 out of 5 stars

Very easy to buy and sell with

Very easy to buy and sell with. All the transactions I’ve done have been smooth

25 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Nick,

Thank you for the wonderful review! We're thrilled to hear that both buying and selling with us has been easy, and that your transactions have been consistently smooth.

The Collecting Cars Team

Rated 5 out of 5 stars

Fantastic experience

I had an excellent experience working with Vin from Collecting Cars.

From start to finish, Vin was professional, transparent, and incredibly straightforward in his approach. I was assisting a client with the sale of a very unique and special Porsche 911 Turbo, and it wasn’t a standard vehicle to bring to market. Vin confidently recommended listing the car through Collecting Cars — and in hindsight, it was absolutely the right decision.

His knowledge of the market, combined with a clear understanding of how to position and present a car for auction, made a significant difference to the outcome. Throughout the process, he was responsive, honest, and highly competent, which gave both myself and my client a great deal of confidence.

For anyone struggling to sell their car privately or wanting to avoid low trade-in offers from dealerships, I strongly recommend considering Collecting Cars — and in particular, working with Vin. His expertise and guidance can truly help you achieve an outstanding result.

A genuine professional and a pleasure to deal with.

28 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Eltan,

Thank you for the excellent review and strong recommendation!

We are thrilled that our team's market knowledge, transparency, and professional approach helped achieve an outstanding result for your client's unique Porsche 911 Turbo.

The Collecting Cars Team

Rated 5 out of 5 stars

Very smooth process which was helped…

Very smooth process which was helped along every step by Cathal Flannery. The sales price exceeded expectations but it was the helpful positive experience along the way that is the reason I will use these guys again.

28 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello David,

Thank you for the fantastic review!

We are thrilled to hear that the entire process was smooth and positive for you, and that the final sales price exceeded your expectations.

The Collecting Cars Team

Rated 5 out of 5 stars

Spyder Sale

From start to finish Collecting cars Team made my car selling experience very enjoyable. Would highly recommend using this platform. A special thanks to Sam.

22 April 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello Ranald,

Thank you for the fantastic review and your high recommendation!

We are thrilled to hear that our team made your car selling experience so enjoyable from start to finish.

The Collecting Cars Team

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