Collective Reviews 

282
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the affordable pricing, highly effective treatments, and completely seamless website navigation that makes the initial sign-up process totally effortless. People also deeply appreciate the supportive medical team, helpful educational webinars, and consistently timely shipping of all ordered products. Some reviewers were not happy with customer support, noting that responses could be noticeably slow when trying to get answers regarding specific dosages or missing package items. A few individuals experienced frustrating communication delays and felt unsupported when attempting to reach representatives during busier operational periods.

What people talk about most

Product

People report positive experiences with product, highlighting that communications and items are completely as... See more

Price

Consumers find price to be remarkably affordable, highlighting that the cost is significantly lower compared... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful,... See more

Service

Customers had positive experiences with service, frequently highlighting responsive medical staff, easy... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that signing up is quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best company out there. Collective has been so great! Ive used a few of these telehealth companies, but Collective id different. The doctor seems to genuinely care about my health. The customer se... See more

Company replied

Rated 5 out of 5 stars

Could not be happier! Affordable price, easy to navigate website, perfectly packaged and shipped product. Customer support is fantastic. There is not one thing to complain about and I recommend it to... See more

Company replied

Rated 5 out of 5 stars

Collective has been a great experience! The doctor asks questions and really wants you to have the experience you are looking for, but with proper medical guidance. The online portal is easy to use,... See more

Company replied

Rated 5 out of 5 stars

I’m just finishing my second month with Collective. I’ve been impressed so far with communication. The Doctor responds in a timely manner. The website is user friendly. I’ve really enjoyed the webinar... See more

Company replied


Company details

  1. Online Pharmacy
  2. also in
  3. Clinic
  4. Weight-Loss Service
  5. Wellness Programme

Written by the company

Collective is taking on the high cost of healthcare with a simple conviction: the medicines changing people’s lives shouldn’t be priced beyond their reach. Our membership model pools our members’ collective buying power to negotiate the lowest prices from licensed US pharmacies and put the savings where they belong: with the people paying for care. We’re starting with doctor-prescribed, third-party tested compounded GLP-1s, which also comes with ongoing medical and nutrition support. There are also no price hikes when your dose increases, and no bulk medication purchases. Behind Collective is Gunnar Lovelace, co-founder of Thrive Market, who helped make organic groceries affordable for millions of American families. After experiencing the benefits of GLP-1s himself, he saw another industry overdue for a price reset. GLP-1s are just the start. Collective is expanding into longevity treatments and supplements, bringing the same demand for affordability to the next wave of care. Because medical progress means very little if the people who need it can’t afford it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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4.8

All reviews

(282)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

The real deal!

Collective was such a pleasant surprise! I highly recommend them!
If you’re on the fence and wondering if it’s real- it is. I submitted everything, and was approved and the med was at my door three days later.

I’ve been on a compounded version of Tirzepatide for over a year and have paid a small fortune for the medication. When I saw Collective was owned by the owner of Theive market I switched companies and at $69 dollars a month I am saving over double what I was paying!
I loved that they included Ondansetron with my order - such a wonderful surprise!

It’s been less than 2 weeks and I’ve already referred 3 people who have also made the switch.

28 October 2026
Collective logo

Reply from Collective

We're lucky to have members like you! Thanks so much for sharing your experience.

Rated 5 out of 5 stars

Good communication

Good communication, quick medical review process and fast, reliable shipment in excellent packaging,

24 September 2026
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Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

Rated 5 out of 5 stars

Informative website

Informative website. Quick and easy to use website. Great price even with the $199 yearly fee breaks down to approximately $85 a month. Meds order after a few extra questions from Dr. From ordering to receiving was 4 days. Meds came pack cold and secure.

1 October 2026
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Reply from Collective

Thank you for the five stars! We're always working to make the experience even better.

Rated 5 out of 5 stars

Collective is the best with amazing pricing & customer service

Collective has been the first company where what was advertised truly matched what you received, with no hidden fees or extra charges. This transparency alone makes the company outstanding. I have been able to get the medicine I need at a consistent price, regardless of dosage, and it has been very effective for me. I highly recommend Collective to anyone looking to lose weight and live a healthier lifestyle.

28 October 2026
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Reply from Collective

We love seeing feedback like this! Thanks for putting your trust in Collective.

Rated 5 out of 5 stars

Collective is great!

Signing up with Collective was quick and easy. All costs were communicated upfront. No surprises at checkout. They ship quickly in very sturdy boxes. Everybody I have talked to about Collective is happy with them.

3 October 2026
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Reply from Collective

We're so happy you've had a great experience! Thanks for trusting us and being part of Collective.

Rated 5 out of 5 stars

Well it’s been a few months with…

Well it’s been a few months with Collective.Everything is still going amazing.Customer service is alittle slow to respond. But they are training more team members to help. About to get my 3rd refill. Next week. They have a great referral program so give them a try.

28 October 2026
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Reply from Collective

Thank you so much for the kind words! We're thrilled to have you as part of Collective!

Rated 5 out of 5 stars

Absolutely seamless from questionnaire…

Absolutely seamless from questionnaire to delivery of medication. Fair and affordable. Highly recommend. For your older customers, please send syringes with large font. The ones you send are hard to read.

26 October 2026
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Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

Rated 5 out of 5 stars

This is my second month with Collective…

This is my second month with Collective and my meds have arrived on time, cold and packaged well. I have lost 8 pounds and would highly recommend them ! Don’t let the cheaper price scare you off it works as well as the higher priced medication!

28 October 2026
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Reply from Collective

This is wonderful to hear! We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great experience

Great experience, great prices, fast customer support, fast responses from doctor, 10 out of 10

21 October 2026
Collective logo

Reply from Collective

Love hearing this! We're grateful you found us and appreciate you spreading the word!

Rated 4 out of 5 stars

So far so good!!

28 October 2026
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Reply from Collective

Thanks so much for sharing! We're glad things are off to a great start and look forward to continuing to make your experience a positive one. We appreciate you being part of Collective!

Rated 5 out of 5 stars

I glad I switched to Collective

I switched to Collective when I heard so much good about their care and availability when needed, my questions have always been answered in a timely manner.their price also won me over, imagine paying over $600 every 3 months and finding you can get the same or better for $69!! No brainer😊 I’m loving that I continue to lose the lbs at a steady pace & have extra to spend on other things.

18 September 2026
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Reply from Collective

Love hearing this! We're grateful you found us and appreciate you spreading the word!

Rated 5 out of 5 stars

Great price with good support

Very reasonable pricing and good customer service. I have been very happy and have had equal results compared to other glp sources and would recommend to others.

23 October 2026
Collective logo

Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

Rated 5 out of 5 stars

The whole process from filling out…

The whole process from filling out questionnaire to receiving medication was seamless.
I feel like I can ask questions and get prompt answers.

28 October 2026
Collective logo

Reply from Collective

So glad you've had a great experience so far. Thanks for being part of Collective!

Rated 5 out of 5 stars

Great experience so far

The price with Collective would be hard to beat. The cold packaging and fast shipping are great also. The other thing I like is that I get responses whenever I have a question.

26 October 2026
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Reply from Collective

Love hearing this! So glad you've had a great experience so far. Thanks for being part of Collective!

Rated 5 out of 5 stars

Better Than All the Rest

I had previously signed up for another GLP-1 program that was not only almost twice the cost, but did not include access to doctors or providers. After waiting over two weeks for the other program to send the medication and being passed around by their customer service team, I canceled and signed up with the Collective. I received my approval same day and the prescription was shipped within 2 days. I actually received the other program’s medication the same day despite the time delay. I was able to get documentation for reimbursement from my FSA within the same day of requesting. To this day, the other company still has not sent the documents I requested in order to get reimbursed. I absolutely love the customer service and love that I didn’t even have to ask for anti-nausea medication. So far, everything has been just wonderful!

29 September 2026
Collective logo

Reply from Collective

We're so happy to hear you've had such a positive experience! Making the entire process simpler and more affordable is exactly what we're working toward, and it's wonderful to know that it's making a difference. Thank you for trusting Collective and for taking the time to share your experience!

Rated 5 out of 5 stars

Collective is the absolute best!

I had already signed up with another telehealth provider for a month but was looking for something more affordable. Then I heard about Collective. I did some research and really like what I was finding. The medications are very budget-friendly, even with the membership fee. When I received my first medication shipment, I was very impressed by the amount of information and how the medication was packaged. The referral program is awesome and allows members to get free medication credits. But what really sealed the deal for me was finding out that for every member who signs up, Collective donates a membership to someone who can't afford it. That's the way businesses should be, helping others. Collective is the absolute best!

28 October 2026
Collective logo

Reply from Collective

This means so much to us! We started Collective with the belief that affordable care should be accessible to more people, so hearing that our mission resonates with you is incredibly rewarding. Thank you for taking the time to share such a thoughtful review and for being part of this community!

Rated 5 out of 5 stars

You shouldn't have to be well-off to be well!

You shouldn't have to be well-off to be well is printed on a card that comes with the medication. The sentiment is so true!! It was truly a blessing when I came across this company. The customer service and price have been amazing and the meds are top notch. I would highly recommend Collective to everyone.

14 October 2026
Collective logo

Reply from Collective

Thank you so much for sharing! We're committed to making medication more affordable!

Rated 5 out of 5 stars

Right off the bat simply Simply the best

Right off the bat, I had a problem with my medication that was received. It was absolutely not Collective’s fault. I reached out to them and I got the issue quickly resolved. Their customer service is beyond exemplary. They respond back to you in a timely manner. That is something that is lacking in a lot of other online virtual medication providers. I’ve tried a couple different ones and these folks get it the best. You can put your trust in them. Their shipping is outstanding, and you’ll be very pleased with the product you receive. I give them a minimum of five stars. I would give them more if the scale allowed!

1 October 2026
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Reply from Collective

It's incredible to hear that we've gained your trust, thank you so much for giving us a chance!

Rated 5 out of 5 stars

So happy!

My experience thus far has been nothing short of extraordinary. The quality of care I've recieved from provider interactions and product is unmatched. I'm SO glad I made the switch.

28 October 2026
Collective logo

Reply from Collective

We're SO glad to have you!!

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