Collective Reviews 

282
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the membership model makes treatments accessible without breaking the bank. People also highlight the fast shipping, secure packaging keeping medications cold, and the supportive medical team that always answers questions promptly. Some reviewers were not happy with customer support response times and overall communication channels. A few customers mentioned experiencing unexpected delays, noting that getting answers or resolving medication issues took multiple attempts and caused frustration. However, most consumers still remain very satisfied with the excellent service and value provided.

What people talk about most

Product

Clients share satisfaction on product, frequently highlighting fast shipping with secure, cold packaging and... See more

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful support through... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support agents and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love collective. I signed up and the process was very fast. They put a lot of effort into packaging! Those small things matter in a world of many telahealth options. I've taken 6 doses and can say w... See more

Company replied

Rated 5 out of 5 stars

This is my first time using a GLP-1, and I am so happy I decided to use Collective. The instructions are clear, my doctor is responsive, and the guides are truly helpful. I also received my prescripti... See more

Company replied

Rated 5 out of 5 stars

Amazing company - They don’t BS you and lie saying they are “FDA approved/certified”, the package was still cold even on a hot summer day, shipping was super fast and customer service has been wonde... See more

Company replied

Rated 5 out of 5 stars

For the first time, I can afford a GLP-1 and Collective has made it smooth sailing. I have struggled for years to lose weight and was extremely discouraged. I found Collective via Reddit and the ent... See more

Company replied


Company details

  1. Online Pharmacy
  2. also in
  3. Clinic
  4. Weight-Loss Service
  5. Wellness Programme

Written by the company

Collective is taking on the high cost of healthcare with a simple conviction: the medicines changing people’s lives shouldn’t be priced beyond their reach. Our membership model pools our members’ collective buying power to negotiate the lowest prices from licensed US pharmacies and put the savings where they belong: with the people paying for care. We’re starting with doctor-prescribed, third-party tested compounded GLP-1s, which also comes with ongoing medical and nutrition support. There are also no price hikes when your dose increases, and no bulk medication purchases. Behind Collective is Gunnar Lovelace, co-founder of Thrive Market, who helped make organic groceries affordable for millions of American families. After experiencing the benefits of GLP-1s himself, he saw another industry overdue for a price reset. GLP-1s are just the start. Collective is expanding into longevity treatments and supplements, bringing the same demand for affordability to the next wave of care. Because medical progress means very little if the people who need it can’t afford it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(282)

278 reviews in the last 12 months

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Rated 5 out of 5 stars

Best price with no problems

Fast delivery. I can put delivery on hold. These meds work well for me. Website is easy to figure out. Price is best I've found. Was concerned to switch companies but no problems.

30 October 2026
Rated 3 out of 5 stars

I originally gave a better review

I originally gave a better review , and granted they are probably very busy ..i get it. But when you are trying for days to get a straight answer on your dosage but no one answers …thats very frustrating . But my goodness i got this months bill fast .

30 October 2026
Unprompted review
Collective logo

Reply from Collective

Anne, I'm sorry we've let you down. Being busy doesn't excuse leaving you without a clear answer. I'd like to help get your question to the right person and make sure you receive a response. I'll request your details privately through Trustpilot so I can follow up directly.

Wes
Collective

Rated 3 out of 5 stars

No response

The negative: I have reached out via the portal and it has been 5 days and have not received a response. I am disappointed. I have even followed up and no response.

The positive: The packaging was nice. The speed of delivery was good. The price was good. 21 day trial is also great.

26 October 2026
Unprompted review
Collective logo

Reply from Collective

Thank you for sharing both sides of your experience. I'm glad some things have gone well, but you should also be able to count on us when you need help. I'm sorry we haven't been there for you. I'll request your details privately through Trustpilot so I can look into this and help get you a response.

Wes
Collective

Rated 5 out of 5 stars

Major cost savings.

I was using a different company and the price was just to much. Collective made it simple to switch for same meds but at a much lower price. When I had a question the doctor got back to me within a couple hours instead of 3 weeks.

13 October 2026
Rated 5 out of 5 stars

2 thumbs up!

Easy application process. Speedy delivery. Very helpful answering any questions that came up. Overall a very pleasant experience.

30 October 2026
Rated 5 out of 5 stars

Collective is an excellent choice for your weightloss journey!

Collective is an excellent choice for glp-1 meds. Im so happy to have made the switch from another company I thought was pretty good but changing to Collective made me see that I could have better. They are 5 star in all aspects of what you would want in a glp company. Im happy and losing weight. Your awesome Collective and keep up the good work. Thanks

30 October 2026
Rated 5 out of 5 stars

Very easy to sign up

Very easy to sign up. They listen to any concerns you have ( mine were nausea) and they sent a prescription for Zofran along with my medicine. That’s awesome! No delay with refills either. No issues at all!

30 October 2026
Rated 5 out of 5 stars

I switched from another company to…

I switched from another company to Collective and am so glad I did! Even with the $199 membership fee, Collective is cheaper due to the lower monthly price. They also ship monthly rather than multiple vials at a time, which I like. The care I received from the Collective doctor was excellent. I explained I was on Semaglutide from another company, but it had stopped working to quiet my hunger and food noise, even though I was currently on the highest dose of it. I said I wanted to switch to Tirzepetide to see if it would work for me, and I was comportable starting out at a higher dose of it. He started me at 12.5mg, injected in twice weekly half-doses. With 24 hours of my first dose, the food noise was gone again and I'm dropping weight! I'm so thankful he trusted me and started me on a higher dose of Tirzepetide, and glad I switched to Collective!

30 October 2026

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