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Collective Books Co Reviews 

560
•
TrustScore 3.5 out of 5

3.4

Book shop
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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, most reviewers were somewhat happy with their experience overall. Many customers truly appreciate the clever concept behind the products, pointing out that the memory books feature nice physical quality and provide a wonderfully special way to capture precious family history. People frequently highlight that these journals make fantastic gifts that successfully encourage engaging conversations about childhood memories across multiple generations. Some reviewers were not happy with unexpected recurring subscription fees and significant delays in shipping times that affected their gift plans. Buyers additionally mentioned that tracking numbers were frequently unhelpful or missing entirely, while support teams failed to adequately resolve unauthorized billing complaints.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the thoughtful... See more

Order

Consumers find order processing to be deeply frustrating due to severe delivery delays and poor... See more

Subscription

Customers had negative experiences with the subscription, reporting that they were enrolled in a monthly... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service, with many consumers highlighting extreme... See more

Payment

Reviewers express frustration regarding payment methods, noting unexpected recurring monthly subscriptions... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Nice idea and the book itself looks good, but the shipping time was disappointing and cost more than I anticipated. Customer support was polite but didn’t speed things up. Quality was average for the... See more

Rated 4 out of 5 stars

Nice offer, some discount codes. Only point that could be improved is delivery time. 9 days on my side, it’s ok but I would have liked to have more visibility on it when I did the order.

Rated 4 out of 5 stars

Finally got my books today. Very happy with products. Would get 5 stars if it was not for delivery procedure... Post order, I received a confirmation number and a tracking number that looked... See more

Rated 2 out of 5 stars

They take forever to ship. I ordered two books in English, but one arrived in French. They also sign you up for some sort of membership but never disclose that or ask you to agree that you'll accept t... See more

Company details

  1. Book shop

Written by the company

Chez Collective Books Co, nous créons des livres-guidés pour préserver les souvenirs et transmettre les histoires de vie. Notre mission est simple : offrir des ouvrages qui permettent aux familles de se rapprocher, de dialoguer, et de laisser une trace émotionnelle forte à travers l’écriture. Notre collection, "Je veux connaître ton histoire", invite chacun à raconter son parcours, ses souvenirs, ses rêves. Chaque page est conçue pour guider, inspirer, et surtout, créer du lien. Offrir un de nos ouvrages, c’est bien plus qu’un cadeau : c’est transmettre des souvenirs qui ne s’effaceront jamais.

Contact info

3.4

Average

TrustScore 3.5 out of 5

560 reviews

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This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

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3.4

All reviews

(560)

442 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good testimony

Really good books, I was looking for something to give to the members of of family to let them leave a little something, a testimony of their life, and this is perfect for it !

3 September 2025
Unprompted review
Show reviews in all languages. (560 reviews)

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