Collectors Kingdom Reviews 

182
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff and the helpful owner for being genuinely honest, incredibly supportive, and managing all requests professionally. Consumers frequently note that specialty trading card products arrive very quickly and are always securely packaged in pristine, mint condition. However, some people mentioned that unexpected website errors and technical glitches caused frustrating order cancellations. Despite these unfortunate temporary setbacks, the dedicated business owner worked diligently through the entire night to quickly process prompt financial refunds and personally resolve all technical problems for everyone affected by the unexpected mistake.

What people talk about most

Order

Customers had ambiguous experiences with order processes, reflecting a stark division in sentiment. While... See more

Website

Customers consistently note ambiguous experiences with website functionality, particularly following a... See more

Product

Users describe positive interactions with product, highlighting fair pricing and secure packaging. Consumers... See more

Staff

Reviewers highlight positive aspects of staff, describing the owner as a true professional and an absolute... See more

Refund

Clients share positive opinions on refund experiences, highlighting swift and professional handling from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of if not the first person I bought from when I started collecting again a little over a year ago. Mike is an absolute gentleman and a scholar, his customer service and care for his customers top... See more

Rated 5 out of 5 stars

1000/10 great seller and customer service Lots off selection from different TCG always packs everything securely and dispatches items quickly. Would highly recommend if you want to buy off a gen... See more

Rated 5 out of 5 stars

Ordered booster box prior to technical issues without issue. When your website is constantly being bombarded with organised crime bots, occasionally funny things will happen. Lots of the one star... See more

Rated 5 out of 5 stars

Ordered 2 art work sets for journey together and 1 set of destined rivals. Very good pricing, considering today's horrendous market. Great communication, had to make an adjustment to my order and Mi... See more


Company details

  1. #104 of 139 best companies in Collectibles Shop
  2. #77 of 97 best companies in Trading Card Shop

Written by the company

Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(182)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

Recently purchased some packs of twilight masquerade and was shocked with how good the price was. Ordered at 4pm Friday and it was delivered the following Saturday I was blown away, plus got a few amazing pulls! I’m the moon and I’ll be back! Thanks!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

Ordered a few times from this store now and it’s always been spot on. Delivery is quick, items are packed well, and best of all they’re the best prices around. Will happily continue to shop here!

29 July 2025
Unprompted review
Rated 4 out of 5 stars

Cancelling order

EDIT: I would like to edit my review as the owner has reached out and come to a compromise in order to help me with the original purchase. I was refunded my original amount but then invited to order for the same price again after e-mailing support.

Rocky process, but there were quick replies from the support team (Mike) and I am grateful that he beared with me (despite me perhaps coming across as rude and annoyed).

I appreciate the time you put into the support Mike.

I checked out my order, found the prismatic evolutions art set (4 packs total) for £25 (which mind you is over RRP anyway) but since I collect art sets I decided to check out anyway and purchase. Instantly I get an e-mail saying my order was cancelled and support e-mailed me saying the price was wrong and that because I checked out very fast I was flagged as a bot so they cancelled me automatically? I checked back on the site and it showed that they put it up for over £50 again!

Very disappointed and stores like this are punishing genuine customers who are looking to buy products (that are still in print) under market value, but still over RRP. Will not be shopping here again and have shared my experiences in several discord servers that I am apart of where everyone helps eachother find stock.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

I have always had great service from this guy, his packaging is secure, his response time is great and I would recommend him to anyone.

13 June 2025
Unprompted review

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