Got a call from C&C about 2 minutes after placing the order asking when I would like the goods delivered. Date was earlier than expected and I was kept up to date by phone on a slight delay due to tra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered a 25kg bag of NHL on line to collect in-store. Soon afterwards another branch called and helpfully suggested picking it up at their location as it is an easier journey. I still picked it up in... See more
Company replied
Product ordered online (2 x 1 ton bags gravel) delivered within 48hrs, driver very helpful with positioning where requested on drive. Will use this company again definitely. Thanks
Company replied
After having been let down by another builders merchant, we called in to the yard of C and C in Ipswich. Gary couldn’t have been more helpful or friendly. He put the paving slabs on the ground so we c... See more
Company replied
Company details
- #4 of 24 best companies in Paving materials supplier
- #2 of 17 best companies in Building materials market
- #2 of 28 best companies in Insulation Materials Shop
- #10 of 68 best companies in Timber merchant
- #4 of 20 best companies in Natural Stone Supplier
- #2 of 6 best companies in Sand and Gravel Supplier
Written by the company
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Contact info
11 London Road, CO3 0NT, Colchester, United Kingdom
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4.9
Excellent
520 reviews
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Great Service
Great Service, helpful and pleasant staff and swift delivery. So very pleased.
7 August 2025
Reply from Collier and Catchpole Ltd
Hi Denise. Great to hear. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Wonderful team to work with
Collier and Catchpole are brilliant. They sorted out a mix up with a delivery promptly today and delivered this afternoon.
Great customer service and a very friendly team, thank you.
10 August 2025
Reply from Collier and Catchpole Ltd
Hi Peter. This is great news! Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Good afternoon. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon. Have a great weekend 😊 #BuildWithColliers
After having been let down by another…
After having been let down by another builders merchant, we called in to the yard of C and C in Ipswich. Gary couldn’t have been more helpful or friendly. He put the paving slabs on the ground so we could see what they looked like, checked that he had enough in stock and arranged for them to be delivered the following week. Thank you Gary for being so helpful.
9 August 2025
Unprompted review
Reply from Collier and Catchpole Ltd
Hi Anthea. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We will make sure Gary sees this. See you again soon 😊 #BuildWithColliers
QUICK DELIVERY PRODUCTS LOOK GOOD
2 August 2025
Reply from Collier and Catchpole Ltd
Hi Susan. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Hi Simon. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Good morning. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
wouldn't say it was great
wouldn't say it was great, placed order but notification of when you would get delivery, not received, a little more comms would be good!
15 July 2025
Reply from Collier and Catchpole Ltd
Hi Sharon. We appreciate your feedback. We're sorry to hear that you didn't receive a delivery notification, clear communication is very important to us, and we understand how frustrating it can be. We are currently reviewing our process to ensure updates are sent more reliably in the future. See you again soon 😊 #BuildWithColliers
Good locally not so good at source
Very satisfied with the process and speed of delivery unfortunately two of the bags of gravel had small holes in and were begining to lose contents this would have been difficult to spot in transit so no blame on the local company but may be thicker bags at source would solve the problem.
7 July 2025
Reply from Collier and Catchpole Ltd
Hi Mike. Thank you for taking the time to share your experience. We're really pleased to hear you were happy with the process and delivery speed. We appreciate you flagging the issue with the gravel bags — you're absolutely right, it's not always easy to catch in transit, but we'll pass this feedback on to our supplier and see what improvements can be made in the future. See you again soon 😊 #BuildWithColliers
Fast, efficient and good value
6 July 2025
Reply from Collier and Catchpole Ltd
Good afternoon S. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Online ordering process smooth
Online ordering process smooth. Invoice did indicate Pickup although the order was for delivery. Would have liked a notification of delivery date. Delivery driver friendly and helpful. Will definitely use again.
5 July 2025
Reply from Collier and Catchpole Ltd
Hi Pieter. Thank you for taking the time to leave your feedback. We're really glad to hear the online ordering and delivery experience were positive overall, and we appreciate you highlighting where we can improve. We'll look into the mix-up and make sure we're clearer with delivery updates in future. See you again soon 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Hi Andrew. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Your driver was very friendly and…
Your driver was very friendly and polite and happy to help
25 June 2025
Reply from Collier and Catchpole Ltd
Hi Neil. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Quick delivery and considered my…
Quick delivery and considered my request on placement of items when being delivered
12 June 2025
Reply from Collier and Catchpole Ltd
Hi Lorraine. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Friendly and very helpful staff with a…
Friendly and very helpful staff with a good knowledge for any trade. Excellent delivery service as well.
9 June 2025
Reply from Collier and Catchpole Ltd
Hi David. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Quick and hassle free delivery
10 June 2025
Reply from Collier and Catchpole Ltd
Hi Tim. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon. Have a great weekend 😊 #BuildWithColliers
Reply from Collier and Catchpole Ltd
Hi Martin. Thank you for taking the time to leave us a review and 5-star rating. Have a great weekend. Shout if you need us 😊 #BuildWithColliers
Next day delivery
Next day delivery. The driver was friendly, polite, he unloaded exactly as I wanted. He made helpful suggestions which I accepted. I was also happy with the costs.
The delivered products are good.
That is perfect, is it not?
2 June 2025
Reply from Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊. See you again soon 😊 #BuildWithColliers
Easy to order on line
Easy to order on line. Delivered to requested area of property. Thanks
2 June 2025
Reply from Collier and Catchpole Ltd
Hi Sally. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
5* quality service
5*
East to use website, easy payment method, fast order processing and delivery was quick too so a good service and shall def be using again in the future
4 May 2025
Reply from Collier and Catchpole Ltd
Hi Andrew. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon. Have a great weekend 😊 #BuildWithColliers
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