Column Tax has restored my faith in the company by keeping in contact. I appreciate it so much and even though my refund has taken longer than expected it's okay. I like the fact that they kept in tou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I appreciated the lower cost and quick responses to emailed requests for help/clarification. However, the answers to my questions were often automated and unclear. For those who have an automatically... See more
Company replied
CAPITAL ONE COLUMN TAX TAX EVASION (CO.) WASHINGTON TRUST BANK (SPOKANE WA.ST.) SPOKANE COUNTY TRANSUNION UNION PACIFIC (LOCAL TEAMSTER UNION#)
I had gone in store to a local H&R Block and they had given me an estimate for a refund that was lower than what I got for filing with Column Tax. I did it early with them and they helped me get credi... See more
Company details
Written by the company
Column Tax makes online tax filing accessible for all Americans. We offer best-in-class tax filing, with a Maximum Refund Guarantee, Accuracy Guarantee and Audit Support included for all filers.
Contact info
228 Park Ave S, PMB 22299, 10003, New York, United States
- support@columntax.com
- columntax.com
4.1
Great
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was so easy and so fast to do
It was so easy and so fast to do! I did my taxes the day before it was due and had no issues! Super simple!!
13 April 2025
My first time using Colum Tax is 2025…
My first time using Colum Tax is 2025 and the experience is awesome! The software is easy to navigate and you have more options to deduction even filing a simply 1040. I love Colum It's awesome.
10 April 2025
Unprompted review
Do not use!
I filed my taxes through them this year because it was offered through chime and there were pretty good experiences on Reddit. The process was simple everything went thru says approved in IRS site. Nothing after that. I filed 1/21. It is 3/5. I have NEVER gotten my taxes this late. My return isn’t even a big one I don’t file anything special it’s simple. I contacted the irs they don’t even see anything on their end and mentioned that lots of people have been contacting them about filing through chime with column tax. I contacted column and just an automatic message with no resolution or update. 0/10 would not recommend.
4 March 2025
Unprompted review
Reply from Column Tax
Hi Tabatha - I'm so sorry to hear about your experience with your taxes this year. I hope you've already received your tax refund, but if not, I just requested additional information and I'm happy to follow up and look into this in more detail. You can also reach us at support@columntax.com if there's anything we can do to help. Thanks for sharing your feedback with us.
Errors on Forms and Obtuse FAQs = Unacceptable
Errors on forms ("City" when they mean "County"????) and conflicting answers in their FAQs have made filing this year a nightmare. Never again. I'll just go back to TaxAct
15 April 2024
Unprompted review
Reply from Column Tax
Hi there - I'm so sorry about your experience filling your taxes last year. I've shared your feedback with our team here. Please let us know if there's anything we can do to help in the future.
At first everything went smoothly
At first everything went smoothly: clear and simple guidelines and instructions. BUT! an error code popped up re: state return. Spent a lot of time trying to remedy the problem, but the message wasn't clear on how to resolve and there is no help available via bot or chat. Can you call Column Tax?? Sure, if you're the CEO's brother. The rest of have to email, then wait days for a response.
15 April 2024
Unprompted review
Reply from Column Tax
Hi Mark - I'm so sorry that you had an issue with your state return last year and weren't able to receive help. Feel free to reach out to us at support@columntax.com if there's anything additionally we can do to help, and thank you for your feedback.
Liked the cost, really disliked the experience
I appreciated the lower cost and quick responses to emailed requests for help/clarification. However, the answers to my questions were often automated and unclear. For those who have an automatically rebalanced robo-advised account or who buy and sell stocks frequently, be aware that you will need to enter *every single* transaction as a separate 1099-B - very time-consuming! The instructions for this also aren't clear. I had to email twice for clarity. And other details were unclear too, like how to file as a nonresident of a state. I've used TurboTax in the past and really missed the ease of simply logging into my banks and brokerage through TurboTax and having information auto-populate. With Column Tax, be prepared to enter everything by hand. Not sure if I would use this again...
9 April 2024
Unprompted review
Reply from Column Tax
HI Vanessa - thank you so much for sharing your feedback and for filing with us last year. I've shared your comments with our team here - we're hard at work on making the experience better for our taxpayers ever year, including reducing the amount of manual entry for tax forms. Feel free to reach out for any questions you have in the future.
Got me a better refund than H&R Block did
I had gone in store to a local H&R Block and they had given me an estimate for a refund that was lower than what I got for filing with Column Tax. I did it early with them and they helped me get credits that I otherwise wouldn’t have. It was pretty fast too!
4 January 2023
I filed early with Column Tax via my…
I filed early with Column Tax via my bank and it was a great experience. The process was really straightforward and support was great. Will definitely use them in years to come.
4 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.