Combined Insurance (Canada) Reviews 

2,221
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge and professionalism, making the overall experience smooth and easy. Reviewers appreciate representatives who patiently explain options, answer questions thoroughly, and avoid pressure, ensuring policies fit individual needs and budgets. Many also highlight the diverse and well-suited product offerings, which provide comprehensive coverage and flexibility. The overall service is frequently described as excellent, with many people appreciating the personalized approach and clear communication. Consumers consistently report a positive user experience, highlighting the enjoyable interactions and the trust built with representatives.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, professional, and... See more

Product

Customers had positive experiences with product, appreciating the detailed explanations and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience. From our first meeting, he was knowledgeable, patient, and never made... See more


Company details

  1. Insurance company
  2. Disability Insurance Company
  3. Health insurance agency
  4. Income Protection Insurance Company
  5. Insurance agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,221)

2,202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and simple

I answered the questions and provided the paperwork to substantiate my claim, which was very minimal, and Combined paid very quickly.

26 June 2026
Rated 5 out of 5 stars

Great discussion,

Yeah, the experience was great because we knew and learned about new products and it is something that we never think of before that this thing’s really in real life could happen the accident, sickness, but we never think of protecting ourselves while we are alive and surprisingly knowing that the amount that we will put in that protection is not as expensive as we thought. Elisha is very knowledgable of what she is selling and very sweet lady not pushy but she explained it in the way that we will understand there’s also some personal topics in our discussion because we both have the same background so it’s like we feel & we know what we’re talking about.

8 July 2026
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Neda Bami. She was professional, kind, and incredibly helpful throughout my insurance claim process. Thanks to her dedication and support, my claim was handled smoothly, and I received my $3,500 payment without any issues. I truly appreciate everything she did for me. Thank you, Neda, for your outstanding service. I highly recommend her to anyone looking for a knowledgeable and caring insurance professional

7 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been great because…

My experience has been great because the entire process was smooth, professional, and easy to understand. The team took the time to explain the coverage in detail, answered all of my questions, and made me feel confident that I was making the right decision.

What this company does well is provide excellent customer service, clear communication, and insurance solutions that give people peace of mind. They genuinely care about their clients and make sure they understand their coverage, which makes the whole experience reassuring and stress-free. I highly recommend them to anyone looking for reliable insurance.

7 June 2026
Rated 5 out of 5 stars

Great

Michelle is such a fantastic help when deciding what policy suits you best. And the customizable plans and affordable prices make it ideal for anyone.

7 July 2026
Rated 5 out of 5 stars

Excellent service!

I recently purchased accident coverage and had an excellent experience throughout the process. My agent took the time to clearly explain the policy, answer all of my questions, and make sure I fully understood my coverage options.

The entire experience was professional, informative, and reassuring. Knowing I have the right protection in place gives me real peace of mind. It’s refreshing to work with someone who genuinely cares about their clients and goes above and beyond to make sure they’re well looked after.

I highly recommend him to anyone looking for accident coverage and a trustworthy insurance professional.

7 July 2026
Rated 5 out of 5 stars

I'm really satisfied with the services…

I'm really satisfied with the services of this company, specifically Mrs. Naghmeh Karimzadeh who helped me to find the best options for my life insurance. She is excellent, friendly, informative and professional.
Thank you Mrs. Naghmeh Karimzadeh.

5 October 2025
Unprompted review

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