Comfizz of Kavendor Ltd Reviews 307

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, noting their comfort and effective support, especially for those with ostomies. Many appreciate the thoughtful design that helps them feel secure and confident. The service is frequently described as excellent, with prompt and helpful responses from the company, making it easy for customers to find suitable products and even navigate prescription options. Deliveries are consistently timely, adding to the positive experience. However, some people were dissatisfied with specific product designs, finding certain items like boxers to be ill-fitting or uncomfortable. Issues such as baggy legs, waistbands rolling down, or elastic not being robust enough were mentioned. A few customers also noted that while some products offer light support, they might not be sufficient for more significant needs like hernias, requiring a different type of garment.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers praise the outstanding quality of the... See more

Quality

Clients share positive opinions on quality, consistently praising the outstanding quality of the products.... See more

Service

Users describe positive interactions with service. Customers appreciate the efficient, prompt, and friendly... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the product is outstanding. Not only does it keep my difficult stoma bag in place with enough support that it doesn’t prevent it from working. I wear the pants every day and they give... See more

Rated 5 out of 5 stars

I am 10 days post colostomy surgery. As this was a planned surgery, I was able to to research what I may need post op. I came across Comfiz through an on-line forum where Ostomates shared their li... See more

Company replied

Rated 5 out of 5 stars

These garments are well made and fit perfectly.The waistband is very comfortable to wear even though it is fitting over my stoma.

Rated 5 out of 5 stars

Received my waist band last week, absolutely chuffed to bits with it, I've got a slight hernia with my stoma and it supports me very comfortably


Company details

  1. #29 of 41 best companies in Medical supply store

Written by the company

Comfizz was founded in 1998 by Lorraine and Nozar who have lived experience of Ostomies & bowel surgery through family members. They created support wear solutions to provide comfort, discretion and confidence. With a wide range of styles and levels of support there is a garment to solve most challenges faced when living with a stoma. Don’t feel different… Feel confident in Comfizz We offer Light support wear for everyday stoma support Medium support for active ostomates Firm support for managing a hernia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

307 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love, love, love, LOVE this company!

Friendly, knowledgeable company with a great selection of support clothing for people with stomas. Use their clothing 24/7 and find them (leggings, vests, swimwear and waistbands) comfortable to wear all day/night long.

Would highly recommend their products. Although they are more expensive than cheaper high street alternatives, you do get what you pay for with Comfizz, as their clothing gives me plenty of support, shape and most importantly peace of mind & confidence with Sid (my troublesome ileostomy!).

Only negative: Comfizz, please can you do a range of high waist support jeggings, so I can bin my non supportive over bump maternity jeggings!

12 June 2023
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Reply from Comfizz of Kavendor Ltd

Thanks so much for your kind feedback Jane, it's always great to hear how customers are getting on with their Comfizz. Nice idea about the Jeggings, we are focused on improving stock levels to meet demands of existing products right now but once we are on top of that we love to hear what our customers would like us to do next.

Rated 4 out of 5 stars

Expensive items,discounts for regular customers would be welcome

A good service, however quite expensive.

9 June 2023
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Reply from Comfizz of Kavendor Ltd

Thanks John We try to keep prices affordable but all our suppliers have significantly increased their prices too. We do have the 'Smile' rewards scheme where you can collect points. Have you signed up to that on the website as it's a good way to earn some discounts?

Rated 5 out of 5 stars

Overall very pleased

Overall very pleased
Very comfortable to wear and discreet too only downfall is it gets very hot therefore you need 2 or three as in the wash regular

10 May 2023
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Reply from Comfizz of Kavendor Ltd

Thanks for your feedback Lesley, it has been very warm weather lately. The garments are designed to be breathable and wicking to draw sweat away from the skin helping to keep you cooler but whatever you wear I guess when it's hot it's hot! :-)

Rated 5 out of 5 stars

Excellent service

Very helpful person who talked me through buying an item

10 May 2023
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Reply from Comfizz of Kavendor Ltd

Thanks for the review, we are here to help in any way we can.

Rated 5 out of 5 stars

Lovely products

Items are so good, deliver was prompt.

11 May 2023
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Reply from Comfizz of Kavendor Ltd

Thanks Tina, so happy you like them. If there's anything else we can help with just ask.

Rated 3 out of 5 stars

Disappointed

My wife was advised by her stoma nurse to wear support briefs and having previously ordered two pairs of High Waisted Briefs in Black which she was pleased with she decided to order two more pairs in Neutral to wear with summer clothes.
However, when they arrived the quality was not as good as she expected, with poor stitching. The colour was nothing like the website, as the ones she received were a light Khaki colour.

11 May 2023
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Reply from Comfizz of Kavendor Ltd

Hi Bryan I'm very sorry to hear that your wifes second order with us did not live up to expectations. If you'd like to send one back so we can take a look we'd love to resolve the issue for you. If the items were ordered on prescription, it is possibly your doctor has perhaps ordered a similar product as we don't do anything in a light Khaki colour

Rated 4 out of 5 stars

Not enough choice of colours in briefs…

Not enough choice of colours in briefs level 1, I wanted 6 pairs, but ended up with 2 pink and one natural, so will need to pay P&P twice when I order 3 more when other colours are available. Excellent product, can’t improve on them

14 May 2023
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Reply from Comfizz of Kavendor Ltd

SO glad you like your briefs Julie, I'm sorry about the choice of colours, it's extremely difficult to keep stock in for every size and colour all the time but we are working on improving stock. Thank you for your custom and your patience

Rated 5 out of 5 stars

It came very quick

It came very quick. It is a shame that they always seem to be out of stock. I am waiting for the teal ones to come back in stock.

10 May 2023
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Reply from Comfizz of Kavendor Ltd

We are just as frustrated at keeping up with stock so feel your pain, but we are working on it.

Rated 5 out of 5 stars

I have been using Comfizz for two years…

I have been using Comfizz for two years now. They are always fantastic when I phone for advice or any queries that I have. The staff are always really lovely and helpful. The products are brilliant too.

10 May 2023
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Reply from Comfizz of Kavendor Ltd

That is so kind of you to say Louise, we really do appreciate your feedback

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