Companion Animal Wellness Reviews 51

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, kindness, and patience, offering fantastic advice and making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the empathetic and understanding approach provided by the team. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, leading to significant improvements in their pets' behavior. Reviewers are particularly impressed with the quick response times and the smooth user experience, often seeing positive changes within days of implementing the advice.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service, with many highly recommending it as a valuable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising staff members for their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a one to one session with Holly Leake regarding my dogs reactvity. I found the session very informative and truly felt like i learnt something new about what to look for in my dog going forward... See more

Rated 5 out of 5 stars

It's a great perk for our Waggel pet insurance. Good to know that you can book in with a behaviouralist from time to time if you need a bit of support/guidance with challenging behaviour. We've done t... See more

Rated 5 out of 5 stars

First session with Deborah, she listened to my problems with my 4year old standard schnauzer who I rehomed 4 weeks ago, I needed reassurance that I was using the the correct strategies to help her ov... See more

Rated 5 out of 5 stars

I’d like to commend the wonderful Claire, who we’ve had the pleasure of working with over the past few months. We were introduced to her through our Waggel pet insurance, and she’s been an incredibl... See more


Company details

Written by the company

Companion Animal Wellness (CAW) is a dedicated team of dog and cat behaviour and nutrition practitioners - a first of its kind initiative providing accessible, readily available virtual support for the well-being of companion animals. All our practitioners follow ethical and kind methodologies and are committed to not using or promoting aversive equipment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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No history of asking for reviews

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4.8

All reviews

(51)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent advice from Laura

Excellent advice from Laura regarding our dog’s ongoing issue with our cat. This was my second appointment with Laura who is so easy to talk to. Her suggestions for future management with our dog are easy to incorporate into his routine and it’ll be interesting to see how his behaviour with our cat develops. Thank you Laura!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a one to one session with Holly…

I had a one to one session with Holly Leake regarding my dogs reactvity. I found the session very informative and truly felt like i learnt something new about what to look for in my dog going forward. I will definitely recommend this service to anyone to learn about your dog.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

So appreciative of help given

Deborah was so helpful, reassuring, non judgmental and listened to our worries, giving us time to explain and explore the situation we’re in. So grateful to have her expertise, wisdom and kindness at this time. Thank you 🙏

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Nutritional consultation with Lauren

I had a nutritional consultation with Lauren. She was brilliant. Lots of relevant questions were asked, she answered all of my questions, gave my a lot of useful tips/information. After the call I felt really confident in helping my dog get to his best weight, what that would be and how to get there in a healthy way for him. 10/10 would recommend this service.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Had our second appointment yesterday…

Had our second appointment yesterday with Laura Blackledge-Smith and couldn't wait to tell her how much progress we'd made in such a short period of time. She was extremely knowledgeable on dogs carry trauma and her suggestions worked within 2 days. My dogs are back to living in harmony.

I loved how easy it was to book, the fact I could do it all from home as I can't travel. Although it's a free service with my Waggle insurance, it's definitely a service I would recommend to all my friends

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Can't recommend Holly enough

Holly has been fantastic helping us with our reactive puppy. Her advice is practical, easy-to-follow and she's very easy to talk to. Her notes and diagrams that follow after each session have been a huge help too.
Really appreciate having this resource through our Waggel insurance policy.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb service and support

Junior is an understanding and experienced behaviourist who is easy to share concerns and problems with, to then talk through the best solution for our puppy. He definitely deserves all five stars, helping us understand our dog’s viewpoint without judgement, and following up with a lot of information we really needed.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful support from Debbie

We've had a few sessions now with Debbie and she's been incredibly helpful and reassuring. We felt a bit overwhelmed as our dog started to become more anxious and reactive and not knowing how to support her best. We've got clear strategies now and are starting to see improvements. Great to have the support through Waggel insurance provision.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for your help its nice to get…

Thank you for your help its nice to get this service from my pet insurance through waggel its just stress relief in one place like to say abig thank yoy to Debra for listening to my concern and worries and I also like to say sorry for talking to much but u still listen

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant support from Laura

Brilliant support from Laura, who was lovely and took her time to understand the issues with my 2 dogs, reacting to each other. She gave lots of tips to remedy the situation and they worked so quickly that I didnt need to do a follow-up, as we had thought woukd be needed. Highly-recommended!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Holly is amazing

We’ve been working with Holly for over a year now with various behaviour issues in our 18 month old cockapoo. She’s been amazing and we can’t thank her enough for the support she has given us over this time. We access CAW through our Waggel insurance and it’s been a god send.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent first impressions

We have been struggling with resource guarding with our Boxer and we're at a loss on how to help our pup. Firstly I was impressed that Waggle provided access to Behaviourists and I booked my first session with Junior and came away very impressed with his knowledge. Its early days but the suggestions were easy to put in to practice and I'm looking forward to our second session next week.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Happy With Juniors Support and Advice

Junior is always really helpful, empathic and knowledgeable. I always feel reassured and supported and I have a lovely relationship with my dog as a result of the many consultations I have had with him since he was a puppy. He is now 3 years and 8 months old. Thank you Junior!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Advice that makes sense and actually works

We spoke with Junior about our Romanian rescue, who we got in December. Only two and frightened of everything especially the tv or any screens, she refused to come out of the kitchen, other than to go in the garden. After 8 weeks we were desperate, Junior explained why our approach of trying to call and coax her out wasn't working. He gave us excellent advice which started working straight away. A couple of weeks later my scared rescue is sitting on the sofa next to me looking at the TV and relaxed. A huge breakthrough for her which wouldn't have happened without the in depth and knowledgeable advice we received, thank you.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

The best advice for any pet guardian

Junior has been supporting me and my stubborn dachshund Pickle for a few years now. He helped me navigate my way though bitey puppyhood, crazed teenage years and tempestuous adulthood of my beloved dog. Everything he ever asked me to do worked. He was the one who validated my worries about my dogs allergies, helped me find out what was wrong when vets just dismissed me. Junior made me feel like I was not wrong for continuously seeking the solution. Result? My dog is still stubborn, yes, but he is calmer, healthier and happier than he's ever been before. And I understand his needs and his communication so much better, thanks to Junior. If you need help with your pets, you will not find a better option than Companion Animal Wellness.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Insightful, knowledgable support on health, behaviour and nutrition

We've been getting help from Junior Hudson for many years now, covering all aspects of behaviour and nutrition. He has a lot of knowledge that even my vets don't have, and he always comes from a place of compassion to enable me to understand how to be a better communicator and advocate for my dog. As my dog is getting older, it is increasingly important for me to provide better nutritional care for him, and I'm lucky to benefit from Junior's incredible depth of knowledge on all the relevant topics. Sometimes when I'm angry about my dog going against my instructions, Junior helps me understand my dog's world view from his canine perspective better. Overall Junior is an incredible behaviourist and canine health advocate.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Holly has been such great help with our dachshund's sleep!

We’ve been having regular behaviour sessions with Holly through Companion Animal Wellness since August 2025, and she’s been absolutely wonderful. After trying several behaviourists and trainers to help with our dachshund’s nighttime anxiety, Holly was the first person who really listened and explained everything clearly and scientifically. Her patience and understanding made such a difference. After a few months, our dog finally started sleeping through the night - and so did we! We’re now able to focus on other areas of training and are so grateful for Holly’s support.

7 January 2026
Unprompted review

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