Compare The Bathroom LTD Reviews 

225
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Very good business model. Affordable/discounted pricing on "top of the range" products. Bought a Merlyn 6mm shower sliding door 1200mm wide, for less than £240 including delivery! I believe these are... See more

Rated 5 out of 5 stars

I purchased a toilet from Compare The Bathroom through the B&Q website. All arrived and is of good quality. Unfortunately the toilet seat came damaged but a replacement was sent by Compare The Bathroo... See more

Rated 4 out of 5 stars

Compare the bathroom where great , helpful and and the staff/ receptionists were lovely the delivery 🚚 not so good Wasn’t informed of the 1st attempt ( was at work so missed it ) when my new ba... See more

Rated 4 out of 5 stars

The delivery was really fast - but the wrong side-panel was delivered. I realised this on the same evening but it's been a couple of weeks now and despite my reminders, it's still not been swapped... See more

Company replied

Company details

  1. Bathroom Supply Shop
  2. also in
  3. Bathroom Renovator
  4. Plumbers' merchant
  5. Shower screen shop

Written by the company

Trading since 2010, Compare the Bathroom have a huge range of items from stock. Held within 2 warehouses, with over 100,000 square feet of floor space and over £2,000,000 of quality bathroom stock, with much of our range available for immediate dispatch. Whether you are needing as little as a pair of taps or have a multi-bathroom project, we always provide the best prices and service. Compare the Bathroom offers branded bathroom and shower suites with big discounts up to 70% off the recommended price. With recognized brand leaders like Bristan, Crosswater, Galaxies, Hudson Reed, Hydros, Mayfair, Merlyn, Nuie, Rak Ceramics, Roman and Scudo being added to on a weekly basis. Whatever the bathroom range just give us a call for a quote. And we won’t be beaten on price, give us a call if you have a quantity of product, then we’ll combine the order to get an additional discount or a reduction in the transportation cost. With amazing savings to be had across such a wide range, we really do offer amazing service and value for money.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(225)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Couldn’t register for guarantee

Goods came on time, as described and at a very good price. However, when I tried to register the item for guarantee the system wouldn’t allow me to input all the necessary information so it is still not registered

1 September 2025
Rated 5 out of 5 stars

Very pleased!

Good choices and prices for a bathroom shower screen. Communication is prompt, friendly and very helpful.

30 July 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Professional , informative and very helpful.
There was a slight issue re delivery due to component not available . Jeanette informed me , gave options and liaised with Merlyn to resolve it amicably. I subsequently was able to purchase another product .
Very satisfied and happy to recommend Compare The Bathroom .
Thank you Jeanette for your valuable information and assistance. Well done !

31 July 2025
Unprompted review
Rated 3 out of 5 stars

Unfortunately the product was faulty…

Unfortunately the product was faulty having been badly assembled. The basin did not sit in the vanity unit properly and the doors were gaping in some areas, rubbing in others and looked lopsided.
Delivery arrangements were also unsatisfacoty.
However the staff were very good at trying to sort the problems out and, thanks to them, we finally reached a satisfactory conclusion.

28 June 2025
Rated 4 out of 5 stars

Good product range and quality

They have a good range of products, I was able to get a cupboard to match my existing bathroom at a sensible price and good quality.
The service was quick, and the item was delivered within the time promised.
I would give 5 stars if there was more delivery information. Whilst we knew it was due within 3 days, we didn’t know which day to expect it making it difficult to have someone home to receive it.

15 June 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Jeanette’s customer service was excellent. Her communication throughout was clear and professional — she handled my shipment & return smoothly, kept me informed at each stage, and followed up once the item had been received. Really appreciated the support. Thank you

19 June 2025
Unprompted review
Rated 4 out of 5 stars

Very good 👍

It was the best price we could find, but sometimes that doesn't mean the best to buy, it was at compare the bathroom exactly the same item as all the other's and delivered very quick and in good condition. Well pleased.

3 June 2025
Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
Needed a suite for a refurbishment and found this company online. Unsure what to expect as the price was so much cheaper than going to our usual suppliers. The delivery was very quick and the quality surpassed expectations.
On installation we had a small issue with one of the items but it was resolved with one telephone call.
We will definitely use again.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Awful, avoid!!!!

Awful experience, paid in full, paid extra for express delivery for entire bathroom suite.
Wrong jacuzzi bath arrived after 10 days ( left hand when ordered right hand) nightmare getting wrong bath collected, 3 attempts by couriers.
Waited days and still waiting for correct bath to be delivered, no eta, daily broken promises, local courier terrible, doesn't ring in advance or give any times/dates, several other pieces damaged.
Wish we'd never used this company, still no correct bath or replacement panel or refund

6 May 2025

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