Fantastic umbrella company to use. Incredibly welcoming and accommodating for a contractors needs. I would genuinely advise anyone who isn't sold by their current accountants or umbrella company... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found that Compass were very quick and prompt in all aspects of enquiry and set-up. As a freelancer, life can be hectic, time can be scarce. Compass seem to understand this all too well and I found... See more
Company replied
The payroll team are all great at what they do but one lady in particular called Louise really stood out to me when we spoke on the phone yesterday. Im currently going through many difficulties in... See more
Company replied
I’ve used many umbrella companies over the years, and these guys are by far the best in the business. Their support is super fast, payroll is always handled smoothly and on time, and they’re always wi... See more
Company replied
Company details
- #9 of 25 best companies in Payroll Service Provider
- #19 of 34 best companies in Accounting firm
Written by the company
Compass leads the way in contractor employment, engagement and payment services. We provide a range of employment and engagement solutions including PAYE options such as umbrella and PEO, plus more specialist self-employed contract solutions including CIS, together with overseas contracting and payments. We are fully accredited by Professional Passport and enjoy industry-leading customer satisfaction scores. At Compass, we understand our clients. We know from our years of experience that in the recruitment supply chain you need to be confident that your suppliers will provide a service to candidates that merits their trust and referral. We always aim to deliver a service based on transparency, efficiency, integrity and professionalism. Our senior management team have many years of experience in the recruitment industry, so we understand your requirements and priorities. We therefore offer a range of services to cater for all work scenarios, and pay levels, all of which come with the guarantee that your contractors are paid accurately, on time and in compliance with legislation and HMRC rules. The recruitment industry is challenging enough without having to worry about how you engage and pay contractors. Working with Compass, it’s possible to avoid the significant additional burden of processing a payroll and managing the risk and responsibility of employment.
Contact info
Lytchett House, 13 Freeland Park, BH16 6FA, Poole, United Kingdom
- 03333 660 028
- info@compasscontracting.co.uk
- compasscontracting.co.uk
4.8
Excellent
543 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpful
Extremely helpful, prompt acting when requesting any support, advise or documents.
26 January 2026
Reply from Compass Contracting
Thank you for this feedback!
Reply from Compass Contracting
This is great to hear. Thanks Melanie!
Compass are brilliant
Compass are brilliant. They are so helpful and friendly and very efficient
23 January 2026
Reply from Compass Contracting
Thank you, Nicola!
I spoke to Juniour about my…
I spoke to Juniour about my registration with Compass Contracting. He was very patient and knowledgeable, he answered all my questions well and took his time to provide useful examples and scenarios.
5 stars 🌟 for him and Compass.
15 January 2026
Reply from Compass Contracting
Hi Sam. We're so pleased to receive this feedback. Thank you very much! :)
Reply from Compass Contracting
Thank you!
Excellent service again
Compass Contracting have been very helpful again. This time it was Louise who dealt with my query and fully resolved it very quickly. I can highly recommend this company.
9 January 2026
Reply from Compass Contracting
Brilliant feedback! Thank you, Rus.
Junior was very helpful and great to…
Junior was very helpful and great to talk to. It was very easy to onboard.
13 January 2026
Reply from Compass Contracting
Thank you, Karen!
Compass is a Five Star Company.
Compass is one of the very Best Payroll Service provide in the UK. They are very efficient and prompt. They equally have one of the best payroll Customer service. Great Company.
6 January 2026
Reply from Compass Contracting
Fantastic feedback! Thank you, Festus.
Always happy to answer any questions I…
Always happy to answer any questions I have and very speedy in replying. Staff are very friendly.
9 January 2026
Reply from Compass Contracting
This is great to hear. Thank you Aliza.
Compass Consulting are a great Umbrella…
Compass Consulting are a great Umbrella company and are always very helpful and efficient.
9 January 2026
Unprompted review
Reply from Compass Contracting
Thank you, Vithiya!
Reply from Compass Contracting
Thank you, Jonathan!
Prompt and efficient
I found that Compass were very quick and prompt in all aspects of enquiry and set-up. As a freelancer, life can be hectic, time can be scarce. Compass seem to understand this all too well and I found them to be helpful , insightful and most importantly, reliable and available.
3 December 2025
Reply from Compass Contracting
Thank you for the fantastic feedback, Gary. We're really happy to hear this :)
Junior was a pleasure to work with
Junior was a pleasure to work with. fantastic at answering the questions. made the onboarding really simple. great stuff
27 November 2025
Reply from Compass Contracting
Great feedback. Thanks so much! :)
The quick response to my enquiry.
26 November 2025
Reply from Compass Contracting
Thanks for your feedback and rating.
Excellent service
I highly recommend this umbrella company. They are easy to contact and are always very polite and helpful with any queries I have, plus they always pay on time.
25 November 2025
Reply from Compass Contracting
Thank you, Judy! This is brilliant feedback.
Perfect experience with compass.
25 November 2025
Unprompted review
Reply from Compass Contracting
Thank you, Ash!
Reply from Compass Contracting
Hi Keith. Thank you for your feedback!
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