Fantastic umbrella company to use. Incredibly welcoming and accommodating for a contractors needs. I would genuinely advise anyone who isn't sold by their current accountants or umbrella company... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found that Compass were very quick and prompt in all aspects of enquiry and set-up. As a freelancer, life can be hectic, time can be scarce. Compass seem to understand this all too well and I found... See more
Company replied
The payroll team are all great at what they do but one lady in particular called Louise really stood out to me when we spoke on the phone yesterday. Im currently going through many difficulties in... See more
Company replied
I’ve used many umbrella companies over the years, and these guys are by far the best in the business. Their support is super fast, payroll is always handled smoothly and on time, and they’re always wi... See more
Company replied
Company details
- #9 of 25 best companies in Payroll Service Provider
- #19 of 34 best companies in Accounting firm
Written by the company
Compass leads the way in contractor employment, engagement and payment services. We provide a range of employment and engagement solutions including PAYE options such as umbrella and PEO, plus more specialist self-employed contract solutions including CIS, together with overseas contracting and payments. We are fully accredited by Professional Passport and enjoy industry-leading customer satisfaction scores. At Compass, we understand our clients. We know from our years of experience that in the recruitment supply chain you need to be confident that your suppliers will provide a service to candidates that merits their trust and referral. We always aim to deliver a service based on transparency, efficiency, integrity and professionalism. Our senior management team have many years of experience in the recruitment industry, so we understand your requirements and priorities. We therefore offer a range of services to cater for all work scenarios, and pay levels, all of which come with the guarantee that your contractors are paid accurately, on time and in compliance with legislation and HMRC rules. The recruitment industry is challenging enough without having to worry about how you engage and pay contractors. Working with Compass, it’s possible to avoid the significant additional burden of processing a payroll and managing the risk and responsibility of employment.
Contact info
Lytchett House, 13 Freeland Park, BH16 6FA, Poole, United Kingdom
- 03333 660 028
- info@compasscontracting.co.uk
- compasscontracting.co.uk
4.8
Excellent
543 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Compass Contracting
Thank you for your feedback, Carin!
Reply from Compass Contracting
Thank you, Michael :)
Reply from Compass Contracting
Thank you, Hamza!
Helpful advice and professional
Compass were always available when required, knowledgeable and experienced in the way they operated.
21 November 2025
Reply from Compass Contracting
Thanks for your review and rating!
It was my first time to call compass
It was my first time to call compass. I have to admit that this first contact left me with a great impression, a great feeling, and a great souvenir!
I would like to take advantage of this opportunity to deeply express my gratitude to you for your tremendous service.
19 November 2025
Reply from Compass Contracting
This is fantastic feedback! Thank you :)
I'm really pleased with the excellent…
I'm really pleased with the excellent service that Compass Contracting has been providing to me.
12 November 2025
Reply from Compass Contracting
We're very pleased to hear this, Abimbola. Thank you!
Reply from Compass Contracting
Thanks Lee!
Brilliant umbrella company to work for
Brilliant umbrella company to work for. Always pay on time, go above and beyond to answer and sort any queries I may have and are always available to pick up the phone and help. I've recommended them to fellow contractors as they offer a top notch service. Thank you Compass!
19 November 2025
Unprompted review
Reply from Compass Contracting
Hi Nic. Thanks for your feedback, we're really pleased to hear this!
Reply from Compass Contracting
Thank you, Abidemi! :)
This group has been instrumental in my…
This group has been instrumental in my career progression. They are incredibly organized with payments and consistently provided valuable support. I am very grateful for their assistance in securing a permanent position from my initial 2-month temporary contract seven months ago. Thank you very much.
14 November 2025
Reply from Compass Contracting
Hi, Danni. It has been great working with you and we're really pleased you feel the same. Thank you for your feedback and rating!
Compass Contracting. Co.uk
Another year Another excellent service from Harry Sharland of Compass Contracting Accounts. I can't recommend these enough.
3 October 2025
Unprompted review
Reply from Compass Contracting
Thank you, Keith! This is great.
Every time I have a query the call is…
Every time I have a query the call is answered immediately and problem solved by efficient friendly staff.
30 October 2025
Reply from Compass Contracting
Thank you, Hugh!
Reply from Compass Contracting
Thank you, Neil!
Good time.
Hello, understandable and very good service, I and my colleagues really liked it :)
Best regards Sigitas Misevicius
28 October 2025
Reply from Compass Contracting
Thank you, Sigitas. This is brilliant feedback to receive. We appreciate you taking the time to leave your review.
Louise quickly resolved my issue with…
Louise quickly resolved my issue with payment & I am one happy individual. Great service , super polite couldn’t have asked for better service.
24 October 2025
Reply from Compass Contracting
Thank you, John! We're thrilled to hear this :)
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