Everything Fine. Fast and uncomplicated delivery. I use it everyday for Massage and fitness.
Company replied
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The journey of Compex begins in 1986 in Geneva, Switzerland where the first Computerised Muscle Pocket Exerciser, or Compex muscle stimulator, was born.
Since then, Compex has evolved into a market leader, providing clinically-proven and portable muscle stimulators to athletes and sports enthusiasts around the world.
We help improve muscle performance & recovery in sports athletes and everyday users alike, as well as providing pain management and rehabilitation solutions. Compex muscle stimulators belong to medical device category class II and meet the requirements of the European Medical Standard 93/42 EEC.
Over time, we have expanded our product range to now include Massage Guns, Wireless Compression Boots, Bracing and Kinesiotape.
1A Guildford Business Park Rd, GU2 8XG, Guildford , United Kingdom
Replied to 32% of negative reviews
Typically replies within 48 hours
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After contacting Compex, they are sending me a replacement since the first massager didn't work.
They were very good to work with. I have been told the replacement is in the mail. Fingers crossed.

Reply from Compex
Item I ordered was on backorder. You have now sent me emails to extend my warranty and give feedback which is so disconnected from the reality that I have not got your product yet. Further to that, I had to call to find out the status of my purchase and do not receive any updates.
Ran into a problem with tens unit - a plastic piece that apparently supports the power input jack looks like it collapsed (how does that happen?? ) and now cannot insert the power adapter. Unit ran great until battery died but expensive to replace battery. Company responsive but unit is several years old so I’m out of luck. Update: company refuses to refund for returned replacement charger. Appears I am still out luck. Customer always loses

Reply from Compex
Very strong performance with a wide range of control using the muscle stimulators and control box. The controller has a long battery life with a very wide range of stimulator patterns.

Reply from Compex

Reply from Compex
Awesome, ice pack that really gets cold and last. Fast delivery with excellent customer service!

Reply from Compex
After much hesitation about whether an EMS device would be beneficial for me, I decided to purchase the Compex Runner mainly due to Achilles tendinitis and other running-related issues. I already own a Theragun and foam rollers, but they didn’t provide the relief I was looking for.
The Compex Runner, however, did. Even after a long endurance run, I now use the Compex and experience minimal muscle soreness the next day. A massage gun tends to be too painful post-run, but the Compex provides effective muscle recovery without discomfort.
Is it worth the money? For me, absolutely.
I have four Compex Cold Packs in the freezer at all times. I travel with them, too. Good quality--flexible, nicely sized (I have two Oversized), hold the cold a long time, and last a long time. Definitely one of life's essentials for me to fix aching joints and muscles.

Reply from Compex
Just refilled electrodes' pack, gel, cables & so.
Still on top since 2004.

Reply from Compex
I don't like that Out of the 4 cables only 2 cables work I think I'm gonna return and get a refund considering the amount of money I spend on compex all of 4 cables should work

Reply from Compex
The quality of products is a fact 🙂. This time I’ve had an issue on the delivery of my order that has been immediately and brilliantly solvesse.

Reply from Compex
The ordering process was simple and the delivery was very efficient - thank you!

Reply from Compex
Ordering additional supplies was smooth and easy

Reply from Compex
The tech specialist was able to trouble shoot the issue I was having and I needed new battery pack which was very east to buy on their web site and arrived very quickly.

Reply from Compex
Corebelt 1.0 is very good.
I already have Compex SP Intensive 8.0 that is great.
I had a problem with the delivery but it was solved bt the company using a direct phone call.
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