Complete Physio Reviews 

2,276
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for their incredible professional expertise, dedication, and completely tailored treatment plans that truly support personal recovery journeys. Customers also deeply appreciate the warm, welcoming environment and the exceptionally clear, helpful explanations provided throughout their ongoing therapy sessions. Some reviewers were not happy with the communication and felt the overall care received fell far below acceptable professional standards. A few people also mentioned experiencing a frustrating lack of proper follow-up, poor results, and medical procedures that completely failed to help their condition.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as highly professional,... See more

Service

Users describe positive interactions with service, highlighting thorough assessments and clear explanations... See more

User experience

Customers expressed deep satisfaction with their user experience, highlighting tailored treatment programmes... See more

Customer service

Consumers express deep satisfaction with customer service, praising staff for being thorough, empathetic, and... See more

Product

Reviewers highlight great satisfaction with the product, noting that it is completely tailored to individual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex Manos is an exceptionally talented leader, with a keen commitment to meet his client where they are in their physio journey, and craft a thoughtful plan towards healthy and lasting mobility. He h... See more

Company replied

Rated 5 out of 5 stars

I have visited the clinic twice and met Chris who is brilliant who has on both occasions evaluated and recommended the correct treatment . I would highly recommend him and his team Achille

Company replied

Rated 5 out of 5 stars

I had a bad fall on to my back and honesty didn’t know what to do until a friend literally saved me with her Complete Physio recommendation. The level of expertise is extremely high and the well cho... See more

Company replied

Rated 5 out of 5 stars

Lexi Tanase at Complete Physio is an amazing physiotherapist. Incredibly knowledgeable and genuinely dedicated to finding solutions that actually help. She has helped me with multiple injuries as well... See more

Company replied


Company details

  1. #2 of 9 best companies in Physiotherapist
  2. #1 of 1 best companies in Physical Examination Centre
  3. #1 of 5 best companies in Physical Therapy Clinic
  4. #2 of 12 best companies in Sports Massage Therapist
  5. #2 of 3 best companies in Sports medicine clinic
  6. #2 of 26 best companies in Women's Health Clinic

Information provided by various external sources

At Complete Physio we are a team of highly specialised physiotherapists and health care professionals with years of clinical experience behind us. From our group of private clinics located across London we bring you The Complete Difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,276)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert

Expert, focused and clearly explained

31 July 2025
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Reply from Complete Physio

Thank you for your positive review.

Rated 5 out of 5 stars

Genevieve highly recommended!

Genevieve was very welcoming and professional, made everything clear to understand. Definitely

26 July 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Thoroughly Recommended

Reception was very friendly and helpful in setting up my appointment. On the day, I was treated by Matthew who was extremely knowledgeable, thorough and kept me informed at every stage. I was expecting a diagnosis of plantar fasciitis and a cortisone injection to follow. However following the scan, Matthew diagnosed a different condition and gave me a personalised exercise plan to alleviate it. He told me a cortisone injection wouldn't be appropriate which reduced the cost of my visit considerably. I thoroughly recommend Complete Physio.

23 July 2025
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us and we are very grateful for your recommendation.

Rated 5 out of 5 stars

I had a sports massage with Wendy who…

I had a sports massage with Wendy who was amazing! Two years of pain in my elbow was suddenly lessened and she picked up on issues that neither the doctor nor the physiotherapist (not at Complete) noticed. I cannot rate her high enough!

24 July 2025
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us and are very grateful for your recommendation.

Rated 5 out of 5 stars

High quality

High quality, professional, friendly treatment. Throughly recommend

20 July 2025
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Reply from Complete Physio

Thank you for your kind and positive review. We are very grateful for your recommendation.

Rated 5 out of 5 stars

Alex is brilliant and highly regarded by orthopaedic surgeons

I sought help with what I thought was muscular or tendon pain but Alex immediately diagnosed hip problems. Ultimately I was obliged to have a total hip replacement and am currently undergoing rehabilitation with Alex’s help. Not only has Alex been amazing at precisely diagnosing the problem, helping me prepare for my operation and subsequent rehab, he’s been consistently highly praised by multiple independent orthopaedic surgeons that I have consulted since Alex identified the root cause of my pain.

19 July 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

The physiotherapist gave extensive

The physiotherapist gave extensive, detailed feedback with lots of positive encouragement, he also didn't push money-making schemes, and it felt like he was putting my health as a priority. thanks for the service

19 July 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 4 out of 5 stars

Alex Manos was wonderful

Alex Manos was wonderful. He diagnosed my pain with accuracy and provided excellent exercise solutions. Ha talked me through the rehab process and guided me brilliantly during my gym sessions. Alex was courteous, knowledgeable and caring

14 July 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Excellent physiotherapy

Easy to book an appointment, clear pricing and Marc is a brilliant physiotherapist

13 July 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Fantastic care

David was really kind and took the time to investigate the issue and provide some useful solutions.

11 July 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Great rehab physiotherapy

I came to Alex after struggling with an abdominal injury that had been bothering me for months. It was frustrating and had completely taken me out of playing football – nothing I tried before seemed to help. From the very first session, Alex took the time to properly assess the issue, explain what was going on, and map out a clear rehab plan tailored to my needs.

His approach was both thorough and supportive, and each session built real, noticeable progress. He didn’t just treat the symptoms – he addressed the root of the problem and helped me rebuild strength and confidence gradually. Thanks to his guidance and expertise, I’m now back to full fitness and playing again without pain for the first time in ages.

Highly recommend Alex to anyone dealing with a long-term or frustrating injury – his knowledge, care, and patience really made the difference.

17 March 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us.

Rated 5 out of 5 stars

Clear

Clear, efficient expert consultation.

6 July 2025
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Reply from Complete Physio

Thank you for your positive review.

Rated 5 out of 5 stars

Great session with Michael

Michael was professional and very knowledgeable about the possible causes of my knee pain. He was on hand via telephone multiple times after my appointment to check in and provide continuous advice. Couldn’t recommend more!

24 February 2025
Unprompted review
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Reply from Complete Physio

Thank you for your positive review and we are very grateful for your recommendation.

Rated 5 out of 5 stars

Got good diagnosis

Got good diagnosis, treatment, advice and a plan.

5 July 2025
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Reply from Complete Physio

Thank you for your positive review.

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