Complete Physio Reviews 

2,275
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for their incredible professional expertise, dedication, and completely tailored treatment plans that truly support personal recovery journeys. Customers also deeply appreciate the warm, welcoming environment and the exceptionally clear, helpful explanations provided throughout their ongoing therapy sessions. Some reviewers were not happy with the communication and felt the overall care received fell far below acceptable professional standards. A few people also mentioned experiencing a frustrating lack of proper follow-up, poor results, and medical procedures that completely failed to help their condition.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as highly professional,... See more

Service

Users describe positive interactions with service, highlighting thorough assessments and clear explanations... See more

User experience

Customers expressed deep satisfaction with their user experience, highlighting tailored treatment programmes... See more

Customer service

Consumers express deep satisfaction with customer service, praising staff for being thorough, empathetic, and... See more

Product

Reviewers highlight great satisfaction with the product, noting that it is completely tailored to individual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex Manos is an exceptionally talented leader, with a keen commitment to meet his client where they are in their physio journey, and craft a thoughtful plan towards healthy and lasting mobility. He h... See more

Company replied

Rated 5 out of 5 stars

I have visited the clinic twice and met Chris who is brilliant who has on both occasions evaluated and recommended the correct treatment . I would highly recommend him and his team Achille

Company replied

Rated 5 out of 5 stars

I had a bad fall on to my back and honesty didn’t know what to do until a friend literally saved me with her Complete Physio recommendation. The level of expertise is extremely high and the well cho... See more

Company replied

Rated 5 out of 5 stars

Lexi Tanase at Complete Physio is an amazing physiotherapist. Incredibly knowledgeable and genuinely dedicated to finding solutions that actually help. She has helped me with multiple injuries as well... See more

Company replied


Company details

  1. #2 of 9 best companies in Physiotherapist
  2. #1 of 1 best companies in Physical Examination Centre
  3. #1 of 5 best companies in Physical Therapy Clinic
  4. #2 of 12 best companies in Sports Massage Therapist
  5. #2 of 3 best companies in Sports medicine clinic
  6. #2 of 26 best companies in Women's Health Clinic

Information provided by various external sources

At Complete Physio we are a team of highly specialised physiotherapists and health care professionals with years of clinical experience behind us. From our group of private clinics located across London we bring you The Complete Difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,275)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome. Knowledgeable, charming, professional and delivering excellence.

31 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Great team

Great team and have been with me for every step of my recovery.

27 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Luke Millward was very thorough in my…

Luke Millward was very thorough in my consultation and reassured me as to my foot issue. I would 100% recommend his services

23 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind review. We are very grateful for your recommendation.

Rated 5 out of 5 stars

Excellent

Excellent, no hassle timely and professional

25 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Absolutely phenomenal

Absolutely phenomenal - 5 Stars indeed! I could not recommend them higher!

23 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review. We are very grateful for your high recommendation.

Rated 5 out of 5 stars

Mike Brent helped me recover from ACL…

Mike Brent helped me recover from ACL surgery, and I will be eternally grateful for his support and expertise. He guided me throughout the entire process—from learning to walk again, all the way to sprinting and performing complex plyometric jumps. A huge part of major injury recovery is psychological, and Mike put a lot of effort into coaching me through that, especially in learning to trust my knee again. If you’re recovering from a knee injury, Mike is your man.

22 August 2025
Unprompted review
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you are on a positive road to recovery and wish you all the best here at complete physio.

Rated 5 out of 5 stars

Mike is really amazing

Mike is really amazing, my shoulder and thigh were a problem for ages but with mikes assistance we managed to get to the route of the problem

18 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Jack was courteous and friendly and…

Jack was courteous and friendly and diagnosed my problem immediately. His treatment and suggested exercises sorted it out pretty quickly. Thank you

15 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Excellent

Mike Brent is brilliant. Super knowledgeable and always gets to the roots of the issue.

18 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Great team

Complete Physio have great facilities in their clinics. A easy to use app which physio put exercises on with description and videos. Warm, welcoming, friendly, polite and helpful reception class. I have seen a specialist and two Physios for different injuries and their level of knowledge, professionalism, compassion and care is up there with the best I have had. Being a dancer I have been treated for different injuries throughput my training and career and I feel well informed and taken cared of at complete Physio.

15 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you had a very positive and effective experience with us at complete-physio ltd. Wishing you all the best.

Rated 5 out of 5 stars

I have already given complete physio a…

I have already given complete physio a review but my computer would only let me rate it as 3 stars it should be 5 hope you will all take note thanks carol howard

6 August 2025
Unprompted review
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review and for updating your rating for us at complete-physio. All the best.

Rated 5 out of 5 stars

I was very impressed by Matthew and the…

I was very impressed by Matthew and the way he conducted the assesment,
He did a quick scan of my shoulder and a more detailed scan of my elbow and explained the issue that I have, it was decided not to have an injection
He sent me exercises for me to do at home.

10 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review. We are glad you had a positive assessment with us at complete-physio ltd.

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable and accurate in the diagnosis

4 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your positive review.

Rated 5 out of 5 stars

excellent service

Mathew Kent was very kind and understanding.
He also took time to explain the issue and suggested the therapy.

3 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your positive review.

Rated 5 out of 5 stars

ACL Physio

Saw Alex Manos for rehab after rupturing my ACL and getting the surgery. He was great and felt my progression was steady and always in the right direction. He was especially good at looking at the holistic picture and taking into consideration personal circumstances and preferences. Everyone at the clinic is really friendly - the booking system is also organized and no issues with linking to my health insurance.

4 August 2025
Unprompted review
Complete Physio logo

Reply from Complete Physio

Thank you for your kind review. We are glad you had a positive experience at complete physio.

Rated 5 out of 5 stars

David was an excellent podiatrist

David was an excellent podiatrist. Friendly, Competent and knowledgeable. Highly recommend

3 August 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review. We really appreciate your recommendation.

Rated 5 out of 5 stars

Expert

Expert, focused and clearly explained

31 July 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your positive review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look