Complete Carat Reviews 68

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nick from Complete Carat helped me pick an incredible emerald cut diamond for an engagement ring. They have great prices too with a much lower markup than most other places - that being said, their pr... See more

Rated 5 out of 5 stars

I had a wonderful experience working with Complete Carat! Nick was able to deliver an amazing wedding set upgrade and within my budget! He was so incredibly patient, knowledgeable, and so easy t... See more

Rated 5 out of 5 stars

Nick was first class with guiding me through my engagement ring purchase. From finding something that fit my budget, working towards a custom design I loved, and being on top of things when I would re... See more

Rated 5 out of 5 stars

Nick has a vast knowledge of diamonds and rings and provided information and guidance. I had gotten quotes from a few other jewelers for a custom ring, Nick complete my ring far under all the jewele... See more

Company details

  1. Jeweller

Written by the company

Our Philosophy: Crafting Symbols of Love Welcome to Complete Carat, where our fervent commitment to excellence shapes every diamond ring we create. These aren't mere pieces of jewelry; they are emblems of love and commitment, crafted with unparalleled precision and quality. At Complete Carat, we stand apart in the world of fine jewelry, with each ring reflecting our ethos: excellence without compromise. Why Complete Carat Stands Out State-of-the-Art Full-Scale Factory: Our expansive facility is a symphony of advanced technology and masterful artisans. We oversee every aspect of ring creation, from initial design to final polish, ensuring your dream ring materializes with extraordinary craftsmanship. Founder Involvement: The soul of Complete Carat lies in our founders' unwavering dedication. Their hands-on approach in every phase, from casting to setting, infuses each ring with a level of quality and personal touch rarely seen in the industry. In-House Production Excellence: We take immense pride in our policy of no outsourcing. Every element of your ring is meticulously crafted within our premises, guaranteeing consistency and flawlessness. This approach not only enhances quality but ensures each piece truly embodies the spirit of Complete Carat. Our Exquisite Selection Diamonds for Every Preference: Lab-Created Diamonds: A harmonious blend of technology and ethics, offering brilliance akin to traditional stones without ethical concerns. Natural Diamonds: Handpicked for those who cherish the natural allure, our diamonds are sourced with the utmost integrity. Diverse Diamond Shapes: Classic and Unique Cuts: From the timeless elegance of Round and Oval cuts to the unique charm of Pear and Heart shapes, our selection caters to every taste. Styles That Speak Volumes: Vintage to Modern: Our range spans from the historical richness of Vintage designs to the sleek modernity of White Gold, embodying diverse aesthetics and narratives. At Complete Carat, each ring is not just a product but a masterpiece, a testament to our passion and precision. We're devoted to crafting exceptional jewelry that celebrates your unique love story. Trust us to deliver not just a ring, but a timeless symbol of your bond.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Engagement Ring & Wedding Bands made - Great Service

Mardo and my husband custom designed my engagement ring and they did such an amazing job together. Mardo’s understanding and great customer service was top tier. We also had our wedding bands made with Mardo’s guidance and it was so easy and stress-free.

Mardo provided a great experience and was very hands on. I had to get my engagement resized a couple of times to get it right and Mardo was so great and easy to work with. Thanks Mardo!

25 August 2023
Unprompted review
Rated 5 out of 5 stars

John Mardo exceeded all our…

John Mardo exceeded all our expectations! From crafting my fiancé's stunning engagement ring to our exquisite wedding bands, his ability to turn our vision into reality is truly remarkable. The process was effortless, and the end result surpassed anything we could have imagined. The unparalleled quality of his work sets him apart from the rest

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Pick Nick

When I wanted to find the perfect diamond for my wife, I knew there was no one I could trust more than Nick. I’ve made purchases in the past with him and he’s always taken care of me. He’s very honest and took his time showing me different options without getting annoyed. If you want someone you can trust and get a quality diamond for a great price, don’t hesitate to always pick Nick.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing customer service. Nick is very patient and professional. He addressed all of our questions and took his time on our custom order. I’ve gone to other places and it seemed like they only wanted to sell but Nick went above and beyond and made sure he provided the most perfect diamond at an unbeatable price. He really treats everyone like family. I will definitely be back. Thank you Nick!

17 November 2023
Unprompted review
Rated 5 out of 5 stars

The best in the game!!

Nick is absolutely amazing at what he does. We only go to him for all of our jewelry. Not to mention he made my beautiful ring with the most gorgeous and sparkling diamond along with the two most beautiful bands to match it. We have gotten everything from wedding rings to bracelets and chains from Nick and we will only stick with him for all of our jewelry needs.
He’s good at what he does. Patient & honest.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Stunning Jewelry & Exceptional Service

I recently had the pleasure of purchasing a stunning engagement ring from Complete Carat. The craftsmanship is impeccable, the quality of the diamond is exceptional, and the attention to detail is truly extraordinary. Nick provided outstanding customer service, guiding me through the selection process with expertise and patience. My overall experience was pleasant, I highly recommend Nick for anyone seeking exquisite, high-quality jewelry. His commitment to customer satisfaction made this special purchase memorable. He has since made several custom pieces for me, they all exceeded my expectations and are truly breathtaking.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Who doesn't love diamonds?

Amazing customer service, they answered all of my questions and concerns very well. They had exactly what I was looking for. Will definitely become a regular customer & recommend to all of my family + friends. Thank you!

15 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look