Trainline should be ashamed of themselves being associated with these con men. Appears I signed up unwittingly while purchasing a train ticket. Been charging me £18 a month for something I didn't know... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can't give less than 1 star. Absolute day light robbery; £18 per month scam legalised by fine print. Don't sign up and definitely don't give them your details. Sick and tired of companies like th... See more
Company replied
0 star. Scammers. It's appauling that these kind of scam shops run in the broad daylight. No consent, no information, nothing, and all of a suddwn you see money beung deducted. People are lured to jo... See more
Company replied
My 16 year old daughter has been scammed from 2 separate transactions of £18 from her account when never signed for anything!!! When calling customer service was advised very cooly “sorry this has hap... See more
Company replied
1.1
Bad
3k reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Watch out when ordering stuff online in my case a dominoes pizza. This company very sneakily signed me up to some scam cash back programme which I had no idea I had done ordering a pizza beware. Also dominoes shame on you for allowing it wont be eating there again either. TOTAL SCAM BEWARE!!!!
11 August 2025
Unprompted review
Reply from Completesave
Hello Daniel,
We appreciate you bringing this to our attention. To clarify, enrollment requires filling out a form after a purchase from a partner retailer. More info can be found here: https://www.completesavings.co.uk/. Please contact us with your details so we can look into your concerns.
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and we will address this for you as soon as possible.
Kind regards,
Complete Savings
Reply from Completesave
Hi Anthony, we appreciate your feedback and regret that your experience did not meet expectations.
Please know that Complete Savings is a genuine cashback programme that offers members the chance to save 10%+ cashback on over 1000+ retailers. The only way a member can join is thru filling out their details manually on our sign-up page, as well as agree to our Terms and Conditions. We try to make it as clear as possible that our programme is a paid subscription and mention this multiple times on the sign-up page, that there is a monthly fee after the 30-day free trial period ends.
Unfortunately, we're unable to identify a membership using the details you provided. If you could send us an email to mary@completesavings.co.uk, we'll be able to help you further.
Thank you and kind regards,
Complete Savings
Scamming Bastards
Scamming Bastards! Didn’t know I had a membership with them! Taking £18 a month out my account. Cancel it now to everyone!! Disgusting!!
10 August 2025
Unprompted review
Reply from Completesave
Hi Kelly,
We're very sorry to hear about your experience. We appreciate you bringing this to our attention.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions.
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk. We will investigate this issue thoroughly.
Kind regards,
Complete Savings
Trying to still £18 from my bank…
Trying to still £18 from my bank account twice !!
9 August 2025
Unprompted review
Reply from Completesave
Hi Dara,
We're very sorry you experienced this issue. We'll investigate these unexpected charges to prevent this from happening again.
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
shitty company
shitty company, you can't get into the man's card without sending a notification, illegal things
9 August 2025
Unprompted review
Reply from Completesave
Hi Ionut,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
UNDER NO CIRCUMSTANCES GET INVOLVED…
UNDER NO CIRCUMSTANCES GET INVOLVED WITH THIS COMPANY...TOTAL SCAM!!!!!!! I wasn't even aware I had signed up! I've had £18 a month taken from my account with no cash back benefit whatsoever. In order to make ANY savings on purchases I would have spend more then £200 a month...Yeah right! I very much doubt I'll get any refund. It seems their stock reply to any complaint is basically you cannot sign up with out any knowledge. Well, judging by the numerous reviews here I would say that's complete rubbish and I'm not the only one. Now very angry at my own stupidity. UNDER NO CIRCUMSTANCES GET INVOLVED WITH THIS COMPANY.
Notice to completesave...Don't bother with your stock reply, it's about as sincere as a knee in the groin! In fact, a knee in the groin is less insulting!
8 August 2025
Unprompted review
Reply from Completesave
Hello Josh,
Please know that Complete Savings is a genuine cashback programme that offers members the chance to save 10%+ cashback on over 1000+ retailers.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Arse holes
Arse holes. They know full well what they're doing. Taking food out of people's mouths when times are hard enough as it is. And yeah I know it's legal but it's morally bankrupt.
5 August 2025
Unprompted review
Reply from Completesave
Hi Mojama,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. More details can be found here: https://www.completesavings.co.uk/
We've requested more information here to for us to address your concerns. Please send us an email to mary@completesavings.co.uk and we will resolve this for you as soon as possible.
Kind regards,
Complete Savings
This is SCAM
This is SCAM. I didn't even realise when did I got onto the membership. I realised today after paying for 7 months. The big surprise was, It was getting paid through my credit card for months. This must be reported and legal action must be carried out.
5 August 2025
Unprompted review
Reply from Completesave
Hello Samir, thank you for bringing this to our attention.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
Unfortunately, we're unable to identify your membership. Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
SCAMMERS - AVOID
£18 taken twice from my card. I have no idea who they are, they shouldn't know me. Their "website" directs you to whiskey sales, weight loss and a credit union!!
12 June 2025
Unprompted review
Reply from Completesave
Hello Patrick,
We appreciate you bringing this to our attention.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk. We will investigate this immediately. Thank you.
UPDATE: Thank you for sharing your membership details. Upon checking, our team has addressed your concern and has communicated with you via email.
For any questions, you may respond to that email or you may also send it to mary@completesavings.co.uk
Kind regards,
Complete Savings
If any of you don't know this is £18…
If any of you don't know this is £18 per month. Because you tried to get the offer of £20 back on your domino's pizza order. Oh and you never got the £20 odd quid either. Very poor just pay your food order and eat it.
1 August 2025
Unprompted review
Reply from Completesave
Hello there, we appreciate you letting us know about your concern.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
I had no idea or recognition of signing…
I had no idea or recognition of signing up for this. Please cancel thus immediately. Immoral and total wrong!
31 July 2025
Unprompted review
Reply from Completesave
Hello Dawn, thank you for leaving a review.
Complete Savings is a genuine cashback programme that offers members the chance to earn cashback on their purchases on over 1000 UK partner retailers.
Please know that we are here to provide information on how you have signed up for the programme. If you could share details like your email address and full name through the request we sent here or via email to mary@completesavings.co.uk so we can locate your membership.
SCAM Site taking out £18 without me…
SCAM Site taking out £18 without me knowing, checked bank statement, now reported to bank
30 July 2025
Unprompted review
Reply from Completesave
Hello Tilly, please know that we are here to provide details on how you have signed up for the programme.
To be a member of Complete Savings, you must manually fill up the sign-up form presented to you after making a purchase with one of our partner retailers and agree to the Terms and Conditions. You can access more resources on our site: https://www.completesavingsblog.co.uk/
If you could share your email and full name for us to identify your account, please do so through the request we sent here or via email to mary@completesavings.co.uk
Kind regards
Complete Save Team
Completesave = legal scammers
Like everyone else, I have unwittingly signed up to give this company £18. For ?????? No warnings or emails are sent by them. The only way you know what has happened is when you check your bank account. They know perfectly well that they are "legal scammers". That's why you don't receive even the courtesy of an email to say you are about to have £18 removed from your account for ????? Nice that you will reply to this and say it was my stupid fault. Yeah. That's what scammers do and say. 3K reviews and a score of 1.1. That tells you everything you need to know. Yes. I have now received a reply confirming my unintended subscription has now been cancelled. Your reply email confirmed my comments above are accurate. No "sorry to see you go" Just an explanation of how I ended up with a subscription I didn't want. Debenhams. It is obvious that you know that most people who subscribe are conned and are not aware they are paying £18 per month for nothing. You know that you conned us into subscribing, all be it legally. Your good bye email confirmed. I'm sure you are having a good laugh at our expense. Enjoy your not so hard earned money for nothing.
30 July 2025
Unprompted review
Reply from Completesave
Hello there, please know that Complete Savings is a genuine cashback programme that offers members the chance to earn cashback on their purchases on over 1000 UK partner retailers.
For us to charge your account, you would have manually filled in your details and agreed to our Terms and Conditions on our sign-up page after making a purchase with one of our partner retailers. There is no other way that we are able to charge your account without doing the aforementioned.
Upon checking, you have since cancelled your membership through the website and our team has sent you an email with details of how you joined the programme.
For any questions, you may send us an email to mary@completesavings.co.uk and we'll do our best to help.
SCAM/SHARP PRACTICE. YOU NEVER SAW IT COMING.
"Complete Savings" are a company who enjoy making their money using SHARP PRACTICE. I was caught by them & they withdrew money each month for 4 months without me realising. They apparently have some very small print on the Tool Station website asking if you want discount on future purchases and when you pay for your item they take all your payment details & sign you up to their company. You don't even know what has happened. When I found out I went to my bank & their fraud team refunded me & I was told that they already knew of this company. That was Monday, then Tuesday I checked my bank account & I'd been refunded by my bank BUT there was another £18 taken out of my account by "My Time rewards". This is another branch of the same company of "Complete Savings". I telephoned My time rewards & have asked for a refund & have all of my details taken off their computer. They have agreed but say it will take up to 5 days. I will post again regarding the outcome.
I will also be contacting Tool Station regarding these companies & their operation.
29 July 2025
Unprompted review
Reply from Completesave
Hello Philip, thank you for giving us a chance to address your concern.
The only way you could have signed up as a member and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
If you could provide the details being requested here or send an email to mary@completesavings.co.uk, we'll be able to assist you further
Kind regards,
Complete Savings
I don’t even know how i was charged but…
I don’t even know how i was charged but im reporting this as fraud to my bank, this company needs to be taken down 🤦🏻♀️
24 July 2025
Unprompted review
Reply from Completesave
Hello Niki, thank you for sharing with us your concern so we could address it.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
Reply from Completesave
Hi Gordon,
Thank you for leaving a review.
The only way you can sign up is if you fill out your details manually on our sign-up page, as well as agree to our Terms and Conditions. You can visit https://www.completesave.co.uk/ for quick resources.
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and we will address this for you as soon as possible.
Kind regards,
Complete Savings
I didn’t even know that I had…
I didn’t even know that I had unknowingly agreed to sign up to this scam, whatever they claim, it is not at all clear that you are agreeing to membership, there’s no emails or messages about this contract with information how to cancel which is completely illegal in the Uk. My bank has obvious knowledge of this scam as they have blocked the numerous attempts to illegally withdraw money from my account. Unlike other subscriptions it is not made obvious what you are signing up too or ways to cancel, complete fraudulent scam, day light robbery!
20 July 2025
Unprompted review
Reply from Completesave
Hi Kelly,
Please know that Complete Savings is a genuine cashback programme that offers members the chance to save 10%+ cashback on over 1000+ retailers.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
Reply from Completesave
Hello there, thank you for reaching out.
Please be advised that anyone who signs up for the programme needs to manually fill in their details on our sign-up page and agree to our Terms and Conditions. We try to make it as clear as possible that our programme is a paid subscription for which you will be charged a monthly fee after the 30-day free trial is complete.
Upon checking, you have contacted our support team via call and have cancelled your membership. Our team also provided you details on how you signed up for the programme.
For any questions, you may send us an email to mary@completesavings.co.uk and we'll do our best to assist you.
It is a scam website
It is a scam website. You can be a victim of their dubious ways in which they sign up the clients. You will never know you signed up until they tale money from your bank.
17 July 2025
Unprompted review
Reply from Completesave
Thank you for leaving a review so we could address your concerns.
The only way you could have signed up as a member and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
If you'd like us to provide details on how you signed up, please provide your details through the request here or via email (mary@completesavings.co.uk) so we can investigate this issue for you.
UPDATE: Thank you for providing details to help locate your membership. Unfortunately, we're unable to locate a membership using the details provided. Please expect an email from us requesting more information to better assist you with your concern.
Kind regards,
Complete Savings Team
Very obvious scam.
Very obvious scam.
Redirects you from another trustworthy website promising money back on the purchase you just made; does not give you any money back, then secretly charges your bank account every month, until you notice the leech and cancel it (how they even get your bank account information I don't know). Customer Service know their company is a scam, and refuse refunds; copy pasting the same thing they've posted to thousands of other people they have scammed.
16 July 2025
Unprompted review
Reply from Completesave
Hello there, thank you for your review.
You can only join Complete Savings by completing the sign-up form after making your purchase from one of our partner retailers.
Please know that we work to try and make it as clear as possible on our sign-up page that Complete Savings is a paid subscription, for which you will be charged a monthly fee after the 30-day free trial ends.
For us to provide details on how you signed, please provide your details through the request we sent here or via email to mary@completesavings.co.uk and we'll do our best to assist you.
Kind regards,
Complete Savings
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.