Very poor service, after 4 weeks the compost hadn’t arrived, no response to messages, no phone number available. DON’T USE THIS FIRM
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Late delivery, hard to make contact. Compost unusable for growing microgreens - more like bark mulch than compost. Nothing like photo on website. Had asked twice to buy samples but received no respons... See more
Lovely consistent quality compost. It needs mixing in with soil or other matter as it dries out if left as a surface dressing. I've used it on flower beds at a new-build site with heavy clay one spade... See more
Bulk bag of Black Gold and Landscaping Bark ordered. Our third order from Compost Direct. Products are good and being used liberally! Delivery though was shocking. Once we had the initial e-mail fro... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used Compost Direct at least 8…
I have used Compost Direct at least 8 times so far, and will continue to do so. It is always exactly as described and delivered quickly, also so much cheaper than buying small bags elsewhere. Very satisfied customer!
I can wholeheartedly recommend Black…
I can wholeheartedly recommend Black Gold compost. It is an excellent product and improves my heavy clay soil hugely.The bag last for ages and the compost is easy to use for top dressing or to mix in with potting compost. I have had problems with being let down on delivery, but Compost Direct assure me that these will addressed with their delivery company.
My garden looks amazing
Efficient service, prompt delivery, good prices and my two year old garden looks amazing. Thanks compost direct
There were some problems with the…
There were some problems with the initial delivery, but resolution was swift (and painless)> all together a marvellous job!
Veg Pro
I purchased a bag of Veg Pro for my new raised beds. The results are excellent, there are no misses in the rows. As the product is heavier than compost it does not dry out. I would definitely recommend this product and I will be buying more.
I have been using Black Gold compost…
I have been using Black Gold compost from Compost Direct for a couple of years now. It is good stuff and it's making a big difference to my garden.
Delivery works efficiently. They call to arrange time. Bulk bag on pallet is wheeled up the driveway to back garden.
Thanks!
good product, good company will and have used again
The delivery was timely as expected, put where i wanted it as a bulk bag is exactly as it says, large.
the beds where this has been used there is a huge difference in the growth of the plants, dahlias sunflowers and banana plants have done very well especially in comparison to the bed where i ran out - will be buying more.
Product exactly as described
Product exactly as described, just what I was looking for and available in a larger large bag which was perfect for my needs. Delivery as promised and the driver was very polite and helpful.
Unhelpful driver
We have used this company many times,all to our complete satisfaction.However,the last but one driver arrived and said
"I'm leaving it on kerb"
I told him previous drivers had had no problems delivering onto my drive.He then informed me he would take it back.I rang up moody's and informed them.I spoke to Scott,who was very helpful and arranged re delivery with a different driver and a few days later,delivery was completed 100% satisfactory.with no problems.The first driver's attitude was appalling and not conducive to good customer service,however after this it all went great.I will be ordering again,just don't want Mr Attitude to deliver
This supplier exceeded our…
This supplier exceeded our expectations. The product quality was excellent and the delivery time was amazing.
Excellent product and service thanks
Quality product.
Further to my neighbours recommendation, I purchased & used a large bag of soil improver to top up our raised beds & borders. Very pleased with the quality & performance of this product & supplier, will certainly use again.
excellent improver for clay soil
I have used compost direct for two deliveries of Black Gold, both were delivered promptly and efficiently. The results of using the compost on our clay soil have been impressive and we now have soil that is easy to work, and the issues of water logging and drying out seem much improved. On top of that we have very healthy looking plants which are flourishing.
Excellent product
Excellent product! Delivered promptly. Will use again. Better than buying compost piecemeal from garden centres.
Excellent vegetable compost
Excellent compost. Our second purchase from compost direct. Our vegetables are growing well. Compost Delivered without a problem. Delivery person was obliging and left compost where we asked them. Would recommend and use Compost Direct again.
Great product,helpfull staff what more…
Great product,helpfull staff what more could you ask ?.
Good quality compost
Good quality compost - delivered promptly and in easy to use bags
I was very impressed with the quality…
I was very impressed with the quality of the compost. Promptly delivered by a friendly and helpful driver.
Excellent Product & Service
Was a little reticent to order compost online from ANY source given what I see go in the green waste container at our local tip, but I'm VERY glad I finally chose Compost Direct. The compost (Black Gold) was of the highest quality with no detritus save for two small bits of plastic & a sliver of wood. Applied as a mulch, and the garden (and worms) are really showing their appreciation!
Delivered on time with a smile and the drivers motorised pallet truck got the giant bag to exactly where I wanted it.
Perfect, and will be ordering again.
Good product but...
Second time we have used black gold from compost direct, the product really seems to be very good as an autumn or spring much, plants were very happy in the back garden after the autumn dressing and seem to be thriving in the front after a spring dressing.
The only reason they don't get 5 stars is the delivery service, there was no communication beforehand about delivery, fortunately due to lockdown, we were in but some sort of notification would be appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








