Gethyn Jones, in my experience, is the best there is: he responds quickly to calls , makes his diagnosis easily and his fees are wonderfully fair. In thirty years of working computers I have neve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've had Gethin round to the house which was great. Last week we had a phone consultation and then problem was, once again, sorted quickly and effectively. Gethyn works hard at good service and com... See more
Gareth arrived on time as arranged and quickly set about installing my printer. Not only did he achieve this in a slick professional manner but made good all the errors and poo traps I had fallen int... See more
Company replied
What a gem! After an informative phone call from Tom, our computer was collected the following day. A couple of days later, another call to explain what was needed to improve it and the cost. We agree... See more
Company replied
Company details
Written by the company
If you’ve had an issue, we’d really appreciate the opportunity to resolve it before you leave a review here. Please visit👉 https://computer-repair-man.co.uk/customer-feedback/ 👈 where you will find answers to common questions and how to let us know if something needs attention.
Contact info
4.7
Excellent
311 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 2 weeks
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Reliable computer repair firm
The service was fast and efficient and the price reasonable. This company is recommended for anyone with a computer problem
23 June 2025
Unprompted review
Reply from Computer Repair Man
Hi Michael
Thank you for your kind 5* review of our service and for recommending us so highly., it is very much appreciated!
We look forward to helping you again in the future should the need arise.
Computer Repair Man
saeed
saeed, was 1st class, very knowledgeable and patient with my inexperience with computers and also very pleasant to deal with, definitely recommend.
2 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Brian
Thank you for your kind 5* review of our service and for recommending Saeed so highly, it is very much appreciated!
We look forward to helping you again in the future should the need arise.
Computer Repair Man
Very happy with service
After an initial problem we were contacted by the company and together we were able to get things sorted out. I’m glad we did because we received excellent service from Ben who we would not hesitate to use again
28 June 2025
Unprompted review
Reply from Computer Repair Man
[Update 07/07/25]
Hi John,
Thank you for updating your review - we really appreciate your understanding and the opportunity to put things right. We're pleased that Ben was able to attend and resolve the issue for you, and it’s great to hear you’d be happy to use his service again in future.
We’re always grateful when customers give us the chance to follow up and help reach a positive outcome.
Kind regards,
Computer Repair Man
[Initial reply]
Hi John,
We're really sorry to hear about your experience, it’s certainly not the level of service we expect from the technicians we recommend, and we understand how frustrating that must have been.
Unfortunately, as you've not provided your full name, location, or the name of the technician involved, we're unable to investigate this directly. We always take complaints seriously and do our best to resolve them promptly, but we need a few more details in order to follow up.
If you'd be willing to get in touch with us, we’d appreciate the opportunity to look into this properly. You can do that via our customer feedback page here:
🔗 https://computer-repair-man.co.uk/customer-feedback/
Or by email:
📧 trustpilot@computerrepairman.co.uk
Please include your full name, the postcode used when you submitted your enquiry, and (if known) the name of the technician.
Even if you’ve decided not to use our service further, this information will help us address the issue with the technician involved and ensure it doesn’t happen again.
Thanks again for raising this. We’re committed to holding our approved technicians to high standards and always welcome the chance to put things right.
Kind regards,
Computer Repair Man
Reply from Computer Repair Man
Hi Ann
Thank you for your kind 5* review of our service.
We hope to have the pleasure of helping you again in the future
Computer Repair Man
Very helpful, fast efficient service at a good price
David was unbelievable helpful and patient with me and my dropped laptop. He was friendly and professional advising me throughout our correspondence and repair. My laptop was repaired quickly and for a good price with a very convenient collection and drop off. I couldn’t recommend DH Computing more.
24 June 2025
Unprompted review
Reply from Computer Repair Man
Hi Kylie
Thank you for your kind 5* review of our service and for recommending David so highly, it is very much appreciated!
We hope to have the pleasure of helping you again in the future
Computer Repair Man
Amazing service!
I have just received my gaming pc back, all i can say is Matt is absolutely brilliant. Lovely, well priced service. Communication was on point since the moment i had sent my enquiry.
21 June 2025
Unprompted review
Reply from Computer Repair Man
Hi Meena
Thank you for your kind 5* review of our service and for recommending Matt so highly, it is very much appreciated!
We hope to have the pleasure of helping you again in the future
Computer Repair Man
Replacement computer.
My desktop computer which operated using Windows 7 was 12 years old and needing replacing. I approached Jason who offered to build me a bespoke replacement to incorporate the features that I needed.
I am very pleased with the result and the service that I received. Jason kept in touch with me throughout the process and ensured that all the data from my old computer was transferred successfully to my new computer.
I would definitely recommend Jason to anyone needing help with their computer problems
15 June 2025
Unprompted review
Reply from Computer Repair Man
Hi Roger
Thank you for your kind 5* review of our service and for recommending Jason so highly, it is very much appreciated!
We hope to have the pleasure of helping you again in the future
Computer Repair Man
Couldn't Ask For More
Alex was prompt to get back to me on all correspondence, and the work was done with a very good turnaround. Polite, prompt and good work - couldn't ask for more!
7 June 2025
Unprompted review
Reply from Computer Repair Man
Hi Sam
Thank you for your kind 5* review and for recommending Alex so highly, we really do appreciate it!
We hope to have the pleasure of helping you again.
Computer Repair Man
CHRIS HODGKISS IS FABULOUS
Chris Hodgkiss showed tremendous patience and humour when he came to repair software on my computer today. He doesn’t normally work on a Sunday, yet, like a knight in shining armour, he came out to this damsel in distress. He was not only patient, but kind and thoughtful, and dealt with my deafness with compassion and understanding. He managed to resolve what was quite a complex problem very quickly, and I can’t thank him enough. He comes highly recommended.
8 June 2025
Unprompted review
Reply from Computer Repair Man
Hi
Thank you for your kind 5* review and for recommending Chris so highly, we really do appreciate it!
We hope to have the pleasure of helping you again.
Computer Repair Man
Saeed
Saeed
Excellent and friendly service for my computer repair today.
Karen L
3 June 2025
Unprompted review
Reply from Computer Repair Man
Hi Karen
Thank you for your very kind 5* review, it is very much appreciated!
We hope to have the pleasure of helping you again.
Computer Repair Man
Speedy, efficient and friendly service
I am working out of the country at the moment and was experiencing problems with my pc after downloading a work-related app. I contacted Computer Repair Man and Tom got in touch within hours. He was able to fix the repair remotely and very quickly. I would highly recommend this service and will definitely use him again. Thanks Tom
29 May 2025
Unprompted review
Reply from Computer Repair Man
Hi Linda
Thank you for your kind 5* review and for recommending Tom so highly, we really do appreciate it!
We hope to have the pleasure of helping you again.
Computer Repair Man
Excellent service from start to finish
Excellent service from start to finish! David came to fix my laptop the same day. It was making random beeping noises and sporadically shutting down. Turned out to be a loose fan connection that he was able to diagnose and fix in just one hour.
David was very professional, knowledgeable, and gave me some really good advice. Would highly recommend!
28 May 2025
Unprompted review
Reply from Computer Repair Man
Hi Rebecca
Thank you for your very kind 5* review of our service and for recommending David so highly, it is very much appreciated!
Computer Repair Man
This was due to pressure from my email…
This was due to pressure from my email supplier to change PW for no stated reason. Computer Repairman Jason helped me to apply a new PW and get my email working again. I could not have restored service on my own.
20 May 2025
Unprompted review
Reply from Computer Repair Man
Hi Peter
Thank you for your very kind 5* review of our service. it is very much appreciated!
Computer Repair Man
Good Professional Support
Jason provided an excellent support to the setting up of a new computer and the transfer of data and other issues relating to an old system. He provided advice in a way that was easy to understand without jargon.
3 April 2025
Unprompted review
Reply from Computer Repair Man
Hi Keith
Thanks for your kind 5* review of our service and for recommending Jason so highly, it is very much appreciated.
Computer Repair Man
Saeed was absolutely fantastic
Saeed was absolutely fantastic. Perfect service. Very happy indeed.
17 May 2025
Unprompted review
Reply from Computer Repair Man
Hi Tim
Thank you for your kind 5* review and for recommending Saeed so highly, we really do appreciate it!
We hope to have the pleasure of helping you again.
Computer Repair Man
The service provided by Alex was Superb
The service provided by Alex was superb. As promised he replied to my request for help almost immediately. My machine was picked up that day and returned working perfectly the following day having had the disk replaced.
The cost of the repair was exactly what I had been told it would be.
Very unusually these days the whole process was completely hassle free
2 May 2025
Unprompted review
Reply from Computer Repair Man
Hi
It's wonderful to hear that you are such a satisfied customer!
Thank you for your kind 5* review of our service and for recommending Alex so highly.
We look forward to the opportunity to help you again should the need arise.
Computer Repair Man
Excellent Service
Great level of service from the very first enquiry. Alex kept us informed around progress throughout the whole process and went the "extra mile" when external factors made things more complicated than first anticipated. Would certainly use again and thoroughly recommend.
8 May 2025
Unprompted review
Reply from Computer Repair Man
Hi Andrew
Thank you for your kind 5* review of our service and for recommending Alex so highly.
We look forward to the opportunity to help you again should the need arise.
Computer Repair Man
Computer Repair Man - Stratford Upon Avon
We were greatly appreciative for Jason's attendance to our printer problem which he attended to late afternoon after working hours. Our printer was promptly repaired. Highly recommended!
2 May 2025
Unprompted review
Reply from Computer Repair Man
Hi Cheryl
Thank you so much for your kind 5* review of our service and for recommending Jason so highly.
We look forward to helping you again should you need us.
Computer Repair Man
Saeed was very helpful and sorted out…
Saeed was very helpful and sorted out my problem efficiently.
30 April 2025
Unprompted review
Reply from Computer Repair Man
Hi Dr Blackburn
Thank you for your kind 5* review of our service. We're really pleased to hear that Saeed was helpful and efficient.
We look forward to helping you again should the need arise.
Computer Repair Man
saeed has been extremely helpful to me
saeed has been extremely helpful to me. He is knowledgeable and polite. He has fixed my computer perfectly.
Thank you Saeed, and CRM very much.
Victor
21 April 2025
Unprompted review
Reply from Computer Repair Man
Hi Victor
Thank you for your kind 5* review of our service and for recommending Saeed so highly. We really appreciate it!
Looking forward to helping you again in the future.
Computer Repair Man
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