Gethyn Jones, in my experience, is the best there is: he responds quickly to calls , makes his diagnosis easily and his fees are wonderfully fair. In thirty years of working computers I have neve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've had Gethin round to the house which was great. Last week we had a phone consultation and then problem was, once again, sorted quickly and effectively. Gethyn works hard at good service and com... See more
Gareth arrived on time as arranged and quickly set about installing my printer. Not only did he achieve this in a slick professional manner but made good all the errors and poo traps I had fallen int... See more
Company replied
What a gem! After an informative phone call from Tom, our computer was collected the following day. A couple of days later, another call to explain what was needed to improve it and the cost. We agree... See more
Company replied
Company details
Written by the company
If you’ve had an issue, we’d really appreciate the opportunity to resolve it before you leave a review here. Please visit👉 https://computer-repair-man.co.uk/customer-feedback/ 👈 where you will find answers to common questions and how to let us know if something needs attention.
Contact info
4.7
Excellent
311 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 2 weeks
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Prompt service & fixed my problem
29 July 2025
Unprompted review
Reply from Computer Repair Man
Hi
Thank you very much for your kind 5* review of our service.
We look forward to helping you again in the future should the need arise.
Computer Repair Man
Connected my wireless printer
Connected my wireless printer, explained how i could speed up my machine, gave me advice on what kind of laptop to buy. Really appreciated the help Gareth gave me!
5 August 2025
Unprompted review
Reply from Computer Repair Man
Hi Gillian
Thank you very much for your kind 5* review of our service and for recommending Gareth.
We look forward to helping you again in the future should you need help with a new laptop.
Computer Repair Man
A speedy response to a problem which was beyond me
A speedy response to a problem which I've struggled with for some time, getting a Microsoft Outlook account to fully synchronise with Apple Mail, Contacts and Calendars, after original use with a BT account. Gareth is obviously very competent in computer systems.
4 August 2025
Unprompted review
Reply from Computer Repair Man
Hi Mike
Thank you for your kind 5* review of our service and for recommending Gareth so highly, it is very much appreciated!
We look forward to helping you again in the future should the need arise.
Computer Repair Man
Absolutly First class job solving the…
Absolutly First class job solving the problem.Very pleasent to deal with at a fair price.
4 August 2025
Unprompted review
Reply from Computer Repair Man
Hi Francis
Thank you very much for your kind 5* review of our service.
We look forward to helping you again in the future should the need arise.
Computer Repair Man
Excellent service and very pleased with…
Excellent service and very pleased with the result. Quick and very proffesional. Many thanks.
4 August 2025
Unprompted review
Reply from Computer Repair Man
Hi David
Thank you very much for your kind 5* review of our service.
We look forward to helping you again in the future should the need arise.
Computer Repair Man
We would not hesitate to recommend this…
We would not hesitate to recommend this company.
We are not up to speed with IT and computer stuff.
Tom took the time to talk to us and allay all our concerns.
We ended up having a replacement computer as our was past repair. Tyler the young man who came to the house to set the new computer up for us was also very helpful and professional.
Kate & Michael Sweetmore
16 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Kate & Michael
Thank you very much for your kind 5* review of our service and for recommending Tom & Tyler so highly.
We look forward to helping you again in the future should the need arise.
Computer Repair Man
Great service
Thank you, laptop working fine now. Excellent service, laptop was picked up from home and brought back to me once repaired.
24 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Neil
Thank you very much for your kind 5* review of our service.
We look forward to helping you again in the future should the need arise.
Computer Repair Man
Garth was again fantastic another…
Garth was again fantastic another speedy computer repair !!!!!!
up and running again.
31 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Robert
Thank you for your kind 5* review of our service and for recommending Gareth so highly, very much appreciated!
We look forward to helping you again in the future should you need any help.
Computer Repair Man
I had one of those scam warnings on my…
I had one of those scam warnings on my machine trying to get me to ring a bogus fake company to pretend to fix my comptuer. Instead I contacted Gareth from computer repair man. He has just left, computer cleaned up, and running better, scam warning etc have now gone. A fantastic and reliable service. 5 stars :)
31 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Linda
Thank you for your kind 5* review of our service and for recommending Gareth so highly, it is very much appreciated!
We look forward to helping you again in the future should the need arise.
Computer Repair Man
Great personal service
Great personal service, kept me updated throughout & resolved a long ongoing issue for me. Would definitely recommend.
30 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Anne
Thank you for your very kind 5* review of our service, I have passed this on to Alex who is really happy that he was able to help you and thanks you for your feedback.
We look forward to helping you again in the future, should the need arise.
Computer Repair Man
Prompt and efficient service
Prompt and efficient service; Darren was
most helpful and sorted the problem in no time.
10 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Barbara
Thank you for your kind 5* review of our service and for recommending Darren so highly, it is very much appreciated!
We look forward to helping you again in the future should the need arise.
Computer Repair Man
FIRST CLASS SERVICE
Filled in the form, got a call from Steve quite promptly and he was here within the hour. The problem with my husband’s computer was sadly terminal but Steve sourced a new computer, delivered and set it up on a Sunday!! This guy was brilliant. Highly recommend.
27 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Jackie
Thank you for your very kind 5* review of our service and for recommending Steve so highly, we really appreciate it!
Hope to help you again in the future, should the need arise.
Computer Repair Man
Reply from Computer Repair Man
Hi Alinasser
Thank you for your very kind 5* review of our service, I have passed this on to your local technician, Alex, who is really happy to have had the opportunity to help you and thanks you for your lovely comments.
We look forward to helping you again in the future, should the need arise.
Computer Repair Man
Rubbish
Their website talks about same day repairs and no call out fees so I completed their form.
I received a phone call from a company that wanted £40 to collect my PC and I was informed that it would take two weeks just to assess what repairs were needed. Rubbish!
21 July 2025
Unprompted review
Reply from Computer Repair Man
Hi,
We're really sorry to hear about your experience.
Unfortunately, as you've not provided your full name, location, or the name of the technician involved, we're unable to investigate this directly. We always take complaints seriously and do our best to resolve them promptly, but we need a few more details in order to follow up.
If you'd be willing to get in touch with us, we’d appreciate the opportunity to look into this properly. You can do that via our customer feedback page here:
🔗 https://computer-repair-man.co.uk/customer-feedback/
Or by email:
📧 trustpilot@computerrepairman.co.uk
Please include your full name, the postcode used when you submitted your enquiry, and (if known) the name of the technician.
Even if you’ve decided not to use our service further, this information will help us address the issue with the technician involved and ensure it doesn’t happen again.
Thanks again for raising this. We’re committed to holding our approved technicians to high standards and always welcome the chance to put things right.
Kind regards,
Computer Repair Man
Outstanding service
From start to finish this was a 5 star service. Tony did exactly what he promised at the time he specified. Very professional, great communication and very helpful-couldn't ask for more.
We live in Bramhall ( Stockport) and Tony runs our local business.
Highly recommended.
16 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Stephen
Thank you so much for your very kind 5* review of our service and for recommending Tony so highly, we really do appreciate it!
We look forward to helping you again should the need arise.
Computer Repair Man
Thankyou to PC Hospital
Darren visited me at home and explained everything. He was extremely patient and very helpful. Nothing was too much trouble. He was polite and courteous. I was kept fully informed as to the options available for me, and he returned to help me set up my newly repaired PC. I will always be grateful to you and will come back if I require future assistance.
4 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Sandra
Thank you so much for your very kind 5* review of our service and for recommending Darren so highly, we really do appreciate it!
We look forward to helping you again should the need arise.
Computer Repair Man
Job's a good 'un
Jonathan took the PC away for a service and memory upgrade - had it back to us within 24hrs, running as good as new. Communication was excellent all the way down the line. Couldn't fault a thing and will definitely call upon Jonathan again in the future if needed. Recommended.
9 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Dan
Thank you so much for your very kind 5* review of our service and for recommending Jonathan so highly, we really do appreciate it!
Computer Repair Man
Very quick response
Very quick response
Very professional
5 star service
7 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Peter
Thank you for your kind 5* review of our service.
Computer Repair Man
The Best forget the rest,
I have used this company before, you may have seen the Google recommendation - if not take a look. Every effort was made to resolve my issue; with other options covering all aspects of what the company can provide. Still they provided a magic trick and solved the issue after a discussion with me.
There many things in life you cannot trust, but you won't find this company on that list.. Another part of the service is the availability of a sales department, again thorough honest advice and options. All given in simple to understand language; with the utmost of patience.
As a bit of a silver surfer, I endorse this company with complete faith; and suggest what ever your age this company is trustworthy - give them a call.
Plain speaking friendly service - a throwback to when customer service was ahead of quick buck, bodge and scarper.
8 June 2025
Unprompted review
Reply from Computer Repair Man
Hi Gary
Thank you so much for your very positive review! We are really pleased that Darren was able to help you.
We hope to have the pleasure of helping you again in the future.
Computer Repair Man
Problem solved!
Saeed was very knowledgable and dealt with our problem quickly and effeciently. We will certainly use him again if we have computer problems in the future.
7 July 2025
Unprompted review
Reply from Computer Repair Man
Hi Nicola
Thank you for your kind 5* review of our service and for recommending Saeed so highly, it is very much appreciated!
We look forward to helping you again in the future should the need arise.
Computer Repair Man
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