Concept Global Reviews 375

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality, durability, and practical design. Many people appreciate the excellent user experience, finding the website easy to navigate and the overall interaction with the company positive. The products are often described as comfortable and versatile, fitting various needs from daily use to travel. However, some customers experienced issues with delivery and order processing. A few people mentioned that their orders took longer than expected to arrive, or that tracking information was not consistently provided. There were also occasional reports of incorrect items being sent or discrepancies between the advertised product size and the actual item received.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are highly satisfied with the quality,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of materials,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise fast delivery, with some... See more

User experience

Consumers generally express satisfaction with the user experience. Many reviewers highlight the practicality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am impressed & pleased with my black & khaki colored Concept Global Travel Pack! It's comfortable & can be all day wear if need be. The design is created with function & style! It's Concealable,... See more

Company replied

Rated 5 out of 5 stars

Love my Slingbag, its the best! No annoying backpack, no more uncomfortable wallets!! My slingbag not only carries everything I need, its just plain comfortable to wear! Huge thanks to Concept Glo... See more

Company replied

Rated 5 out of 5 stars

Reasonable shipping speed for a free shipping option. At first sight, sling bang looks like a high quality item. I bought the Large version (1.6L) which is great for day to day usage. For travelling... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Concept Collective. The t-shirts are genuinely high quality — thick cotton, great feel, and they look/fit like a premium product. I had a sizing issue with my initial or... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great product

I got the small bag and it it great, it is comfortable to wear, fits all my essentials and I use it both on vacations and during my everyday life. It is great for the summer because my pockets are empty and everything is on the same place.

5 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Nothing beats having empty pockets and everything in one place, especially during summer!

Enjoy, and let us know if you ever need anything!

Rated 4 out of 5 stars

Bags are much smaller than expected

Bags are much smaller than expected. A larger size would be better.

2 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thanks so much for sharing your feedback with us! 🌿

We hear you. Good news: we actually have a large size available, and it’s currently on sale if you’d like to try it out :)

Rated 1 out of 5 stars

Bait and switch retailer

Concept Global will sell you a product, but if you need to return it, they'll claim they cannot accept returns to Finland, and offer you either a 50% or 70% refund.

In reality, the product is shipped from China, and they lie about it being made in Finland.

Complete fraud.

2 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We apologize for the misunderstanding and confusion caused.

We do see that this has already been resolved via email. A return address is established in both Europe and the US.

We’re sorry for the confusion caused by one of the earlier emails regarding your return, and we appreciate your patience while we worked to clarify this.

If you need any further assistance, please let us know.

Thank you.

Rated 5 out of 5 stars

Was easy to use and fast delivery l…

Was easy to use and fast delivery l have been very happy with it so far 💗

2 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for your kind review! 💗 We’re glad it was easy to use and arrived quickly. Happy to hear you’ve been very happy with it so far. Let us know if you need anything!

Rated 5 out of 5 stars

Superb fit and function

This bag fits wonderfully on my oversized body. It hugs the body even with large breasts. There is no flailing or getting in the way when trying to live life. There is enough room for the phone and sunglasses etc. I absolutely love it!

28 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

It’s great to know it has just the right space for your essentials too. We love hearing that you absolutely love it! 💛

Rated 2 out of 5 stars

Extremely slow shipping.

Extremely slow shipping.
Ordered 15 days ago and has still not arrived.

25 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Hi Tom,

We’re sorry for the delay with your delivery. It looks like there was a holdup with the local courier, and we’ve already sent them feedback to help prevent this in the future.

We’re glad to see your order has now been delivered, and we hope you enjoy your purchase!

Please let us know if there’s anything else we can assist you with.

Rated 5 out of 5 stars

Good quality for the money!

Good quality for the money!

25 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Awesome to hear you’re happy with the quality and feel like it’s worth it. Have a nice day! :)

Rated 5 out of 5 stars

Not smaller, not bigger than what is needed for daily essentials

Perfect size to carry your mobile phone, wallet, car key, cards, lip balm. Also, considering delivery from China, timing was just one week. Very decent.

16 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We're happy to hear the size was just right and the delivery was quicker than expected. Appreciate you taking the time to share!

Have a nice day! :)

Rated 5 out of 5 stars

Love it!

Love it!! Exactly what I needed, these work wonderful to make packing compact!

21 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Love that! So glad they worked out for you—wishing you smooth and fun travels ahead! ✈️🧳✨

Rated 5 out of 5 stars

Product is as promised and good…

Product is as promised and good quality!! Great Job!!

1 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thanks a lot for the lovely feedback! 😊 We’re so glad to hear everything was as expected and that you’re happy with the quality. That’s exactly what we aim for at Concept Global. Really appreciate you taking the time to share—we’re always here if you need anything! 🙌

Rated 5 out of 5 stars

I really like my sling bag

I really like my sling bag, wish chose the larger version.

3 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We're glad you're loving your sling bag 🙌 Just a heads up—the larger version is on sale now too, in case you're thinking of upgrading 😉

Have a nice day!

Rated 5 out of 5 stars

Perfect size, quality, and look.

The concept global bags are durable and just as described. I wear mine daily and I love that it's just enough size for the essentials. While out and about I notice other men's sling bags look like carryons in comparison. The CG bags are tidy and handsome. I got them in all colors and gave an extra to a friend.

18 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We're really happy to hear the bag fits your daily needs and stands out in the best way. The fact that you picked up all the colors and even shared one with a friend—that truly says everything. Appreciate you being part of the CG fam! 😊

Rated 5 out of 5 stars

Exceeded My Expectations – Amazing Bag!

I recently purchased a bag, and I couldn’t be happier with my experience! From the moment it arrived, I was impressed by the quality and design. It’s not only stylish but also incredibly practical and well-made. The material feels durable, the stitching is perfect, and it has just the right amount of space for everything I need. It’s truly an amazing bag.

16 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We're really glad the bag impressed you—it means a lot to hear that the quality and design stood out. Knowing it’s been a good fit for your daily essentials makes us so happy. We truly appreciate your support! 😊

Rated 5 out of 5 stars

A stable in my daily life

I bought my bag in 2024 and I’m really happy with it. It fits everything I want with me when I go out (powerbank, charging cable, wallet, passport and my AirPods) I’m happily surprised with how good the quality of the bag is, considering how cheap it was.
I would highly recommend it for warmer weather because you avoid having to bring a backpack and get a sweaty back.

17 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re happy to hear the bag fits everything you need and that the quality surprised you in a good way. 😊

Great tip about using it in warm weather too — no more sweaty backs! Thanks again for sharing!

Rated 5 out of 5 stars

Quality tshirt that lasts

I never buy stuff on Instagram so when I got these shirts I didn’t know what to expect. After almost a year and many washes I am very pleased with their quality and comfort. They still look and feel great :)

7 June 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for your honest feedback! We’re happy to hear that you’re happy with the quality and comfort of the shirts, especially after almost a year and many washes. It means a lot to us that our products continue to meet your expectations. We truly appreciate your support! 😊

Rated 5 out of 5 stars

Really good product for travelling!

I used it for our recent trip to Milano, it was perfect! Fits perfect, and looks stylish👍🏼👍🏼

30 May 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Glad it worked out so well for your trip to Milano and that you like how it fits and looks. Really appreciate the feedback!

Rated 5 out of 5 stars

Got my 2 slug bags just the right size…

Got my 2 slug bags just the right size for what I need them for very good quality very happy

29 May 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Glad the bags fit perfectly and you’re happy with the quality. Thanks for the review. :)

Rated 5 out of 5 stars

Just got my 5 T-shirts 2XL

Just got my 5 T-shirts 2XL. They fitted perfectly, according to the size-guide, and I’m very satisfied👍

23 May 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Nice to hear the 2XLs fit just right—and glad the size guide came through 🙌
Thanks a ton for the feedback, we really appreciate it. Enjoy the tees!

Rated 5 out of 5 stars

Quality merchandise.

A very easy to use website. A really lovely range of things and the tee shirts I received were such good quality and really great colours. I would definitely recommend this website to anyone wanting to purchase quality items. The delivery was very good as well.

1 May 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you. Really happy to hear the tees worked well and that the website made shopping easy — perfect for getting everything sorted before your travels. Appreciate you recommending us!

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