Concept Global Reviews 375

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality, durability, and practical design. Many people appreciate the excellent user experience, finding the website easy to navigate and the overall interaction with the company positive. The products are often described as comfortable and versatile, fitting various needs from daily use to travel. However, some customers experienced issues with delivery and order processing. A few people mentioned that their orders took longer than expected to arrive, or that tracking information was not consistently provided. There were also occasional reports of incorrect items being sent or discrepancies between the advertised product size and the actual item received.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are highly satisfied with the quality,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of materials,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise fast delivery, with some... See more

User experience

Consumers generally express satisfaction with the user experience. Many reviewers highlight the practicality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am impressed & pleased with my black & khaki colored Concept Global Travel Pack! It's comfortable & can be all day wear if need be. The design is created with function & style! It's Concealable,... See more

Company replied

Rated 5 out of 5 stars

Love my Slingbag, its the best! No annoying backpack, no more uncomfortable wallets!! My slingbag not only carries everything I need, its just plain comfortable to wear! Huge thanks to Concept Glo... See more

Company replied

Rated 5 out of 5 stars

Reasonable shipping speed for a free shipping option. At first sight, sling bang looks like a high quality item. I bought the Large version (1.6L) which is great for day to day usage. For travelling... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Concept Collective. The t-shirts are genuinely high quality — thick cotton, great feel, and they look/fit like a premium product. I had a sizing issue with my initial or... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I purchased the 1.6L crossbody travel…

I purchased the 1.6L crossbody travel bag through the 1+1 promo, and I’m genuinely satisfied with my purchase. The bag is exactly what I was looking for—practical, well-designed, and functional.
Previously, I used a 1L Nike travel bag, but I found that the space was too limited for my needs. On top of that, I wasn’t a fan of its design. That’s what led me to try the 1.6L option, and I’m glad I made the switch. The additional capacity makes a big difference—it fits all my essentials without feeling bulky.
Not only is the size ideal, but the bag is also very comfortable to wear. Whether I'm commuting, running errands, or traveling, it feels light and well-balanced on the body. One of the standout features for me is that it’s waterproof. Since I live in a country where it rains frequently, this feature alone makes it worth every penny. I no longer have to worry about my belongings getting wet.
Overall, I highly recommend this travel bag for anyone looking for something compact yet spacious, stylish, and weather-resistant.

15 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

ChatGPT said:

Thank you so much for sharing your detailed feedback! 🌟

We’re happy to hear that the 1.6L crossbody travel bag has been such a great fit for your daily needs. It’s wonderful that the added capacity and lightweight comfort make commuting, errands, and travel easier for you — and we agree, the waterproof feature is a total game-changer in rainy weather.

Your comparison with your previous 1L bag really highlights the difference this design makes, and we’re so glad you’re satisfied with the practicality, style, and functionality.

Thanks again for your trust — wishing you many more smooth and worry-free adventures with your bag!

Rated 5 out of 5 stars

I wanted to order a 1+1 sling bag but I…

I wanted to order a 1+1 sling bag but I forgot to select the 1+1 option. I received only one sling bag. I contacted support and without question they were happy to send me another one for free. Also the quality of the sling bag is nothing less than AMAZING.

21 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Enjoy using both of them, and thanks again for your trust! 💛

Rated 1 out of 5 stars

Bought two bags

Bought two bags, terrible quality- shipped from china probably cost 50p. DO NOT USE THIS COMPANY

20 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Hi, we reached out via Trustpilot to verify your order details, but unfortunately “No response received – The reviewer didn’t respond to your request within the 3-day period.”

Without this information, we’re unable to confirm if the order was placed with us. If you can provide your order number, we’d be happy to investigate further and assist you directly. :)

Rated 5 out of 5 stars

Great product

Great product! I now have six and can’t wait to try them for travel. Make good gifts.

20 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

So glad you’re enjoying them — six is impressive! Hope they come in super handy for your travels (and we love that you’re gifting them too 🖤).

Rated 5 out of 5 stars

Travelling lighter

Good service and delivery. I have found this small bag extremely useful with my mind focused on what I really need to carry with me . My only mistake has been to forget to empty it on returning home.

15 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Love this! 😄 We’re so glad the bag’s been useful for your travels and everyday carry. Don’t worry — forgetting to empty it happens to the best of us! Thanks a lot for sharing your experience. 🖤

Rated 5 out of 5 stars

An excellent replacement

An excellent replacement for another vendor's bag that fell apart. When I walk my dog, especially during summer, I need a bag to serve as an extra set of pockets to accommodate my phone, keys, poop bags, and treats. Concept Global's bag purchased recently does the trick. It's well-made, sufficiently spacious, easy to wear. I'm glad I've got it.

6 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

It’s great to know it’s sturdy, spacious, and making things easier when you’re out with your dog. We truly appreciate your trust in Concept Global and are glad you found the perfect replacement with us. 🐾💙

Rated 5 out of 5 stars

It does what it's said

I purchased the Travel Sling Bag 1l for travelling (I needed a solution when going to the airport with a backpack) and also to move around the city without wanting to have anything in my pockets and it works perfectly.

31 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re glad to hear the Travel Sling Bag 1L is making your travels and city trips easier. We truly appreciate your support! 💙

Rated 5 out of 5 stars

These bags worked perfectly for our…

These bags worked perfectly for our trip overseas. They kept our valuables safe and dry. I would recommend these bags to anyone who needs a place to keep things safe while traveling.

15 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for sharing your experience! 🌍✨ We’re glad to hear the bags kept your valuables safe and dry during your overseas trip.


Wishing you many more safe and enjoyable adventures ahead!

Rated 5 out of 5 stars

Perfect size and quality

At first impression it seemed small, but after a few days of use I realized that it was the perfect size for everyday use.

13 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you for your feedback! We’re glad to hear the bag turned out to be just the right size and quality for your everyday use. Enjoy it! 🙌

Rated 5 out of 5 stars

Very practical

Very practical, easy to get in and out of the bag. Comfortable to wear, does not show under a jacket

5 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re happy to hear you find it practical, comfortable, and easy to use. :)

Rated 5 out of 5 stars

Quality bags for essentials

I bought the regular travel sling bag about a month ago, its nicely made, good quality materials and it seems it will last me a long time. The size is perfect for me, it fits all of my essentials and its great to bring on holiday to protect your valuables. A nice bonus is that it has RFID protection! Its perfect if you have just a few things you need to carry, I would go for the large one if you carry a lot of stuff.

9 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re happy to hear you’re enjoying the travel sling bag and that it’s the perfect fit for your essentials. The RFID protection really is a handy bonus, especially for holidays.

We appreciate your feedback and hope it serves you well for many trips to come!

Rated 4 out of 5 stars

The bag is a good size but after one…

The bag is a good size but after one day the clip broke on one of the two I purchased. I tried contacting customer service but no response yet. It may be an email issue and not their fault and I just haven’t had the time to try again yet.

8 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you for reaching out — we really appreciate your patience and are sorry to hear about the trouble with your clip.

We’d love to connect with you. You can also reach us via the form here:
https://conceptglobal.co/pages/contact

Please include your order number so we can look into your purchase and help resolve this as soon as possible.

Thank you, and we look forward to making helping you. :)

Rated 4 out of 5 stars

Very happy with the purchase

Very happy with the purchase. Nice bag, great for essentials, and it’s waterproof.

18 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Knowing it keeps everything safe and dry makes us even happier! We truly appreciate your support. 💙

Rated 2 out of 5 stars

Didn't even receive my dropshipped item

Package took long to get to the Netherlands, so clearly a dropshipping website. After it stated it was delivered but I did not received it I reached out to Concept Global. The only thing answer I get was clearly AI generated and told me to reach out to the carrier, of course with no succes. Now I paid too much for a dropshipping item I did not even receive. AliExpress has better customer service.

TL;DR
- Paid too much money to Concept Global to dropship an item to me
- Did not receive it and customer support is an AI bot
- If you want a product they offer, buy it from AliExpress yourself to save money and have better support

Update: after some back and forth with Concept Global and the Courier I have received a refund from Concept Global. Hence, updated to 2 stars.

7 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re sorry for the trouble you experienced with your order.

We checked with the local courier and saw there were issues with the delivery. This has since been resolved via email, and we’re happy we could assist you. If you ever need further support, please don’t hesitate to reach out — we’re here to help.

Rated 5 out of 5 stars

Found my ideal shirts

Let me start by saying I’m very picky when it comes to T-shirts. I’m not a fan of graphic tees and cheap materials that after one simple wash the shirt doesn’t fit the same anymore.
With concept global that is no longer my concern, these shirts are made with amazing care and you can definitely tell the quality is top notch. The collar doesn’t sag or get lose like many other shirts. The heavy weight feels comfy in the body and the neutral colors are just perfect. 10/10 and I can’t wait for new colors to be available. These are definitely my favorite shirts now! If you’re on the fence about these shirts don’t hesitate you won’t regret it.

4 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We put a lot of care into the quality and feel of our pieces, so it means a lot to know it shows. Neutral colors, heavyweight comfort, and a collar that holds its shape—exactly what we aim for. We’ve got some exciting new colors in the works, so stay tuned!

Appreciate you being part of the Concept Global community 🤎

Rated 5 out of 5 stars

1L Global Concept sling bag

I just returned from a trip after using my Concept Global sling bag for the first time. It was the 1L size and was just the right size for all of the important things I wanted to keep close at hand. Material and workmanship is really good and I found it very comfortable to wear for long periods of time. Definitely a great product.

2 August 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We appreciate the kind words about the material and craftsmanship. Here’s to many more adventures with your Concept Global gear! 🌍🖤

Rated 4 out of 5 stars

Out of nowhere

Out of nowhere, they offered 2 for the price of one - so I took advantage and picked two different colors to prevent confusion in our house. Nice.

30 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Love that you made the most of the deal! 🎉 Two colors = no mix-ups and double the style. We’re glad you grabbed the offer while it lasted—thanks for being part of the Concept Global fam!

Rated 5 out of 5 stars

Service delivery and product quality

Took a couple of weeks to arrive however I was able to fully track it so knew where it was in the system. Once delivered the product was exactly as described and of excellent quality.

11 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We're glad to hear the tracking kept you updated throughout, and even happier that you're pleased with the product quality.

We also followed up with the local courier during transit to ensure your order moved along as quickly as possible—we always aim to get your order to you without delay.

Thanks again for your support!

Rated 4 out of 5 stars

I recently purchased a bag for both my…

I recently purchased a bag for both my wife and I. I got the std size one, and I got my wife the larger one. They worked perfect on a recent trip to Europe. We went to Barcelona and London. I kept everything I that I needed in it and kept it under my Jacket while out and about. My wife wore hers instead of a purse. Both the standard and large size held everything we needed. The STD size held my phone, passport, & wallet with room to spare. My wife’s held all the same plus some of her makeup and a small point and shoot camera. These have become our slings for when we travel. Highly recommend!

29 July 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for sharing this! We love hearing how both sizes worked perfectly for you and your wife on your trip—Barcelona and London sound amazing! 🇪🇸🇬🇧

have a nice day! :)

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