Concept Fertility Reviews 

123
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TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We cannot thank Concept Fertility and all of the wonderful staff enough for the care, support and kindness they showed us throughout our journey. From the very beginning, the service was friend... See more

Rated 5 out of 5 stars

After having a really difficult experience at another clinic, coming to Concept Fertility was such a breath of fresh air. From the very beginning, they made me feel welcomed, safe, listened to and... See more

Company replied

Rated 5 out of 5 stars

IVF made our parenting dreams come true. We now have a perfect 2 week old who has truly made our family complete. We chose Concept after months of research and speaking to lots of different cli... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with concept fertility. All the staff members were excellent and always trying to make us feel comfortable throughout the process. It came a time when we started to thin... See more

Company replied

Company details

  1. Fertility clinic

Written by the company

Concept Fertility is a specialist fertility clinic in London providing personalised and evidence based fertility testing and treatment for individuals and couples at various different stages of their journey. The clinic helps to support a wide range of patients, including single women and same-sex couples. Concept Fertility offers comprehensive fertility treatments, including IVF treatment, frozen embryo transfers, intrauterine insemination (IUI), ovulation induction, and fertility preservation. We have experienced medical and support teams to guide you at every stage of treatment, helping you understand your options and choose the most appropriate treatments. Alongside fertility treatments, we also offer fertility testing, including HyCoSY, Aquascans, genetic analysis, semen analysis and sperm DNA fragmentation testing. Concept Fertility also provides egg freezing, embryo freezing, and sperm freezing and storage, supporting both medical and personal fertility planning. All treatments take place at our purpose built clinic in Putney, south west London. With on-site consulting rooms, an operating theatre, recovery facilities, and a modern fertility laboratory, Concept Fertility delivers end-to-end fertility care in one location. If this is your first step, our one-stop fertility diagnosis packages offer a clear and reassuring starting point. If you have previously had tests or treatment elsewhere, you can book a consultation and bring your information, either in person or online.


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4.9

Excellent

TrustScore 5 out of 5

123 reviews

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4.9

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(123)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended, successful outcome

The team are warm, competent and compassionate. My husband and I chose to go down the route of IUI. I have a very low reserve so I wasn’t feeling overly hopeful. The first round was unsuccessful, however we very quickly entered into the second round. The medication and timing was spot on and quickly discovered that I was pregnant with triplets! The team kept in contact throughout my pregnancy and even after which I thought was a really nice touch! Despite it being a mentally tough journey, my overall experience was very positive and I would highly recommend them.

13 June 2025
Unprompted review
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Reply from Concept Fertility

Demi we really appreciate you taking the time to write this lovely review :) Sending best wishes.

Rated 5 out of 5 stars

Rate concept & the staff highly

Rate concept & the staff highly. It was a very emotional journey and they treated me & my husband with respect and kindness throughout treatment. We are extremely happy to say that our third FET worked and we are now the proud parents of a beautiful baby boy thanks to Concept and Dr Onur.

17 March 2025
Unprompted review
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Reply from Concept Fertility

Thank you so much! :)

Rated 5 out of 5 stars

IVF Treatment

I had IVF treatment at Concept Fertility and after 4 transfers, I finally have a beautiful, amazing baby girl! The reason I chose this clinic out of all the clinics in London, is because it is the only clinic who accepts women with a higher BMI to have fertility treatment (which in my head is unbelievable in this day and age!). I really respect the clinic for that as BMIs don't mean anything in terms of fertility but moving on... Anyway, the staff were mostly friendly. I would say the reception team could be a bit more welcoming. All the nurses and doctors were wonderful. I went through a lot during the 2.5 years I was using the clinic for treatment and I would say they were mostly there for me when I needed them. 1 or 2 times I felt that they could have done better but all in all, I would highly recommend them and will be using them again in the future.

8 April 2025
Unprompted review
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Reply from Concept Fertility

Thank you so much for this Natalie. Best wishes from the team.

Rated 5 out of 5 stars

Baby dust

We are very greatful to Dr Onur Basegmez and his team, Mariana, Emily, and embryologists Oriol, Fran and Miriam, for making our dream come true. We have our beautiful boy now and are over the moon. Thank you!

8 October 2025
Unprompted review
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Reply from Concept Fertility

Thank you so much for your kind words! We really appreciate it and were very happy to help.

Rated 5 out of 5 stars

Incredibly Grateful

After 5 years of trying to conceive and much research, we decided to use Concept and I’m so glad we did. Everybody was so friendly, and determined to help us achieve our dream of being parents. Understandably I was very anxious going into this process, but our appointments with Dr Onur were so relaxed, and we were made to feel like family. I am so pleased to say 12 days ago our little Ollie has arrived and made our family complete. We are so grateful to Concept, as without them he would not be here. A massive thank you to Dr Onur and the team!

8 October 2025
Unprompted review
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Reply from Concept Fertility

Thank you so much Cheryl!!! SO happy we could help you. Ollie is a beauty :)

Rated 5 out of 5 stars

The entire staff of Concept Fertility…

The entire staff of Concept Fertility was very professional, accommodating and friendly. I would highly recommend.

26 September 2024
Unprompted review
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Reply from Concept Fertility

Thank you so much for your kind words Jana.
Sending best wishes from the whole team. XX

Rated 5 out of 5 stars

wonderful people

wonderful people. Thanks to them today I hold my miracle in my arms.❤️

10 October 2024
Unprompted review
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Reply from Concept Fertility

Thank you Alexandra. We hope all is well.

Rated 5 out of 5 stars

Baby O

After years of trying to get pregnant, various tests and consultations with the NHS and other clinics, we were eventually successful through Concept, so our experience has turned out to be very positive! The overall service received from all staff was great. A special thank you to Dr Onur for being so kind and friendly throughout - we've already told our baby girl all about you :-)

28 December 2024
Unprompted review
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Reply from Concept Fertility

Thank you so much. We are very happy to have been part of your journey.

Rated 5 out of 5 stars

We had an amazing experience at…

We had an amazing experience at Concept. All the staff are so kind and compassionate, with special mention to Dr Devi and Emily. From start to finish, the whole process was made as smooth as possible for us. It was always easy to book appointments which suited work schedules. The embryology team kept us thoroughly informed between retrieval and transfer. It felt that all the staff really cared about us throughout. We now have Concept to thank for helping to bring our beautiful baby boy Rupert into the world.

11 November 2024
Unprompted review
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Reply from Concept Fertility

Thank you Michael and Laura again for your trust and for sharing your experience. Everyone in clinic appreciates your kind words. So thrilled to have been part of your journey to parenthood.

Best wishes,
Claire from the Concept Fertility Team

Rated 5 out of 5 stars

My Journey to Motherhood With Concept Fertility

I had an amazing experience at Concept Fertility as a single 26yr old who was choosing to do motherhood solo it was important to me to choose a facility who would make me feel at ease and be that extra person for me at each appointment, and they did not disappoint, one of the team was there for me at every step of the way and resulted in me having my gorgeous baby girl on 02nd May 2025. Thank you Concept Fertility

19 August 2024
Unprompted review
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Reply from Concept Fertility

All power to you Lauren! Thanks so much for your kind words - so happy we could help you begin your family.
Claire and the Concept Fertility Team

Rated 5 out of 5 stars

Positive review

Concept Fertility made our wish of becoming a family true and we cannot thank them enough for everything that they have done for us.

We were supported through every step and made to feel so comfortable at every appointment. From our initial consultation through to treatment discussions, we felt genuinely supported and listened to. The staff explained every step thoroughly and made sure that both of us were comfortable and informed.

Overall, we’re grateful for the care and attention we received, and would highly recommend this clinic to anyone seeking fertility support.

4 September 2024
Unprompted review
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Reply from Concept Fertility

Dear Jana, We are so thrilled to have helped you. And thankful to be part of your journey.
Claire and the Concept Fertility Team.

Rated 5 out of 5 stars

Everything was well organised, we couldn’t asked for better experience.

We had a very good experience at Concept Fertility clinic. Thank you so much to all the staff; they were all amazing, kind and really informative.

Everything was well organised, we couldn’t asked for better experience.
Me and my husband can’t thank them enough, we’re extremely happy with the care and service the team has provided.
The process was so straight forward and we were lucky to only need one round to get our beautiful baby boy !
Carl and Dr Basegmez were incredibly helpful, caring and very supportive throughout the entire journey.

We highly recommend Concept Fertility Clinic for their excellent service.

24 October 2024
Unprompted review
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Reply from Concept Fertility

Such lovely feedback - thank you so much! Especially from Carl and Dr Onur :)
Claire and the Concept Fertility Team

Rated 5 out of 5 stars

Concept Fertility IUI Treatment

Concept Fertility IUI Treatment

We are a same sex couple aged 37 years old that used Concept Fertility Clinic for our fertility treatment in 2024.
Staff were friendly, attentive and knowledgeable and went through all the different treatment options and we were able to make a decision to go with IUI based on their recommendations.
We had regular scans and tests as part of our journey and the communication with the clinic was very easy using their online portal.
IUI procedure was extremely straight forward and we luckily got pregnant on the very first attempt and we now have our beautiful baby girl.
We are so grateful for Concept Fertility Clinic giving us this opportunity to start our own family and would wholeheartedly recommend their services for anyone seeking fertility treatment.

1 October 2024
Unprompted review
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Reply from Concept Fertility

Thank you for your kind words and recommendation! We really appreciate it and so happy we could help.
Claire and the Concept Fertility Team

Rated 5 out of 5 stars

Professional and Compationate thank you!

Concept Fertility made our dreams become a reality. My husband and I had been trying to conceive for years and from our initial consultation right through to after birth the team have been so friendly , approachable supportive and professional. The nurses and doctors were fantastic and the reception staff were so helpful. Nothing was too much trouble , if you had a query or wanted any advice the staff were so hands on and dealt with any matter you had in such a compationate way . Would really recommend this clinic. Thank you all!

23 July 2024
Unprompted review
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Reply from Concept Fertility

So thrilled to be part of your fertility journey Jessica.
Claire and the Concept Fertility Team

Rated 5 out of 5 stars

Our baby’s arrival!

After years of trying for our baby, the team at Concept have helped us to bring our beautiful baby girl into the world. The team are utterly amazing, it has taken a long time to get to this point but all the way through all of the team were calm, positive and determined that the treatment would work which it did. We are looking forward to another successful outcome next year!

9 May 2025
Unprompted review
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Reply from Concept Fertility

Thanks so much Gemma for the kind words. We are so, so happy for you :)
Claire and the Concept Fertility Team

Rated 5 out of 5 stars

Very positive experience and outcome

I had a very positive experience with Concept Fertility. My case was fairly complicated as I had to move my embryos from another centre and fly in from HK for treatment but they were always accommodating and made it a smooth process. After less than 6 months I was successfully pregnant and gave birth to my twin boy and girl in February. I will be eternally grateful to Dr Onur and Oriol

17 July 2024
Unprompted review
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Reply from Concept Fertility

Thanks so much for the lovely review. We hope the twins are well!
Claire and the Concept Fertility Team

Rated 5 out of 5 stars

Outstanding care, honest conversations, our lifeline to a family!

The CF team are outstanding, and I would say this whether we did or did not have success with creating a baby.

The team, led by Mr Kamal Ojha, held our hand through the whole traumatic process. We had four rounds of egg collection (due to my rock bottom AMH numbers) - a 3 package cycle and a single cycle. The team were completely transparent about our very low odds (less than 10% chance) the whole time, and we were never given false hope. The team were positive, but never overly so, something I appreciated.

They became part of our family, everyone from the reception team, to the nursing team taking my bloods almost daily, to the theatre team, to the Drs and Sonographers, to the embryologists. Everyone was on this journey with us, willing us on. They listened when I did wider research, they were open minded, they held my hand when I cried and the hugged us when we had any small win.

We only managed to get one egg to blastocyst, and the team were always cautiously optimistic, the embryo was a low grade but we had to hope on that one egg. Because of this we already looked into egg donor through the clinics links to Spain so we always had a ‘next stage plan’ which meant we could look forward.

By some absolute miracle, our only embryo stuck and after a rocky start after the TWW, we had a growing, thriving baby. He turned 1 last week.

We owe everything to this team. There are not enough thank yous. They looked after the science and it is truly magic.

But even if we had not been successful, we knew that every avenue was considered, no stone left unturned, and we had complete trust in the team that they would try their very best to give us personal, sensitive treatment, always with clear explanations and with us on side.

I would highly recommend Concept Fertility for anyone going through early stage testing to full IVF or donor treatment.

Thank you Kamal, Onur, Marianna, Rachael, Emily, Brenda, Karl, Fran from the Lab, Spanish O from the Lab, Joanna, Zdenek, Poppy, Esther xxx

5 July 2024
Unprompted review
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Reply from Concept Fertility

Hi Charlotte,

Thank you so much for your kind words. We’re so pleased to hear that you and Chris felt comfortable and supported throughout your journey with us. It means a lot!

We're so grateful you took the time to share your experience.
Claire and the Concept Team.

Rated 5 out of 5 stars

Dreams come true at Concept

After so many years of set backs, feeling abandoned and let down by the NHS, I reached rock bottom. I decided to look into body positive IVF clinics and found concept.. In a short phone call with Dr Onur, I knew he heard me, knew exactly what our steps should be and within a week we were face to face creating a plan, the next month we had our egg collection, it was a huge relief to be moving forward!
Fast forward to now, I’m holding my beautiful baby girl in my arms, and we owe everything to the team at concept.
Onur was fabulous, professional, caring and so supportive, a huge thank you to him for giving me the best care and he made the collection experience really comfortable. I really have to mention Karl he is amazing, sadly we had a miscarriage with our first embryo, and he was so kind to me, and when we returned to try again he was so supportive every step, and celebrated with us when our baby girls heartbeat was seen at 6 weeks, you know he truly is with you, one of the worlds greatest!
Marianna and Dr Devi did our embryo transfer and the attention and care they put into getting it perfect was unbelievable and their hard work really paid off. A big thank you to Marianna for taking care of me in almost every scan, you were always so reassuring and kind.
I want to thank the doctors, nurses and embryologists from the bottom of our hearts. You’re amazing. Couples you won’t regret calling concept, they will make your dreams come true!

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Cannot speak highly enough of what Concept did for us

My husband and I came to Concept in January 2024 after trying to conceive for 2 years, having met with frustrating obstacles via the NHS because of my BMI.

We welcomed our beautiful son into the world in January 2025 after our first cycle of IVF, and couldn't be more grateful to the team at Concept for everything they did to support us on our journey to parenthood.

We had felt adrift and without many options before we came to the clinic, but as soon as we did we felt heard, supported, and prioritised. Everyone we met with was so kind, and really took the time to walk us through our options and help us understand what factors had been throwing up issues when we were trying to conceive naturally. It was honestly such a relief to feel properly listened to for the first time, and even more importantly to have someone take the time to help us get a clearer picture of our fertility story.

The biggest of thank yous from the bottom of our hearts for everything the whole team did. Concept truly changed our lives for the better, helping us to bring our beautiful son into the world who we had waited so long to meet.

10 January 2025
Unprompted review

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