Concorde Auto Centre (Ceased trading) Reviews 632

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

I wish I never worked there. The place and management were diabolical forced to do things if you didn't you were told your going to be sacked and ill see you in court. Absolute cons. Really felt sorry... See more

Rated 5 out of 5 stars

Recommend this company to all my mates and family, honestly so glad we have one fairly close by. Saves the heartache of going elsewhere and them messing it up. Other places can be cheaper for serv... See more

Rated 5 out of 5 stars

Good helpful staff, competitive prices, quite fast despite a short hold up because a part took a little longer than expected but this was a supplier's fault. Concorde kept me informed every step of th... See more

Rated 4 out of 5 stars

Good customer service and staff were polite and helpful. Only criticisms I have are that the waiting area has no vending facilities of either water or hot drinks. Also when they quoted for repairs... See more

Company details

  1. Vehicle repair shop

Information provided by various external sources

NOTICE: Concorde Auto Centre was placed into administration on 29 June 2018 and are no longer trading. All Concorde Auto Centre locations have since been acquired by IN'n'OUT Autocentres​ who now manage these autocentres. Please call 0333 247 9999 to make a booking.


Contact info

3.5

Average

TrustScore 3.5 out of 5

632 reviews

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Rated 5 out of 5 stars

This was the first time I've used…

This was the first time I've used Concorde, on recommendation, and have to say that they were very good in the recent MOT of my Mazda MX5. They were courteous over the phone, welcoming when I dropped off my car, incredibly good value, and I'll definitely be using them in the future.
My only suggestion would be signage of where exactly to find them when you go through the gate to the units, but other than that spot on.

28 February 2018
Unprompted review
Rated 5 out of 5 stars

Easy!

Excellent service. Easy booking, good communication and a brand new box van.

26 February 2018
Unprompted review
Rated 1 out of 5 stars

Dangerous tyre inflation

Fitted four tyres ..fronts should be 36 psi and rears 40 psi. Concords idea of this was:

Front right: 47
Front left: 32
Rear right: 35
Rear Left: 45

The handling was shocking and given I went straight on to a motorway it was lethal. Seriously unimpressed!

26 February 2018
Unprompted review
Rated 4 out of 5 stars

Quick affordable service

Quick affordable service. Have used before and will continue to use as is local to my work. No hard selling, they tell you whats wrong and no pressure to have work done if you dont want to. Good advise on any other issues your car may have, but again they do not pressurise you into having the work done.

26 February 2018
Unprompted review
Rated 5 out of 5 stars

Concorde flying high.

Good response over phone when getting quote, was given appointment for fitting within 24hrs. Fitting took about 15 mins, asked for and was given advice about my car. No worries, will use them again.

23 February 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. New manager is very professional and has given the branch a new lease of life! Well done....

23 February 2018
Unprompted review
Rated 5 out of 5 stars

MOT Test

Had my MOT done at Concorde -Peterborough, had no issues, excellent service and would definitely use them again.

23 February 2018
Unprompted review
Rated 5 out of 5 stars

Friendly quick, spot on

Friendly, quick easy fixed my window no problems and even offered some advice about other parts of the car and how to solve the problem if it happens again.

17 February 2018
Unprompted review
Rated 5 out of 5 stars

Great service

After some confusion by another branch I was treated very well by the Norwich Concorde manager. They had the work completed quickly. The quote for remedial work after an MOT failure was very competitive.

15 February 2018
Unprompted review

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