Condor Cycles Reviews 10,377

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, competitive pricing, and efficient delivery services. Many highlight the availability of genuine and niche parts, often at better prices than manufacturers, and appreciate the swift international shipping with transparent handling of taxes. The service, including repairs and advice from staff, is frequently described as exceptional, with many noting quick turnaround times and helpful communication. However, some customers also noted occasional issues with delivery times, with a few experiencing longer waits than expected or problems with lost shipments. A small number of people were dissatisfied with receiving incorrect parts or products that did not meet their expectations, such as a bike accessory that proved faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently pleased with the quality and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight prompt delivery,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good and competitive pricing,... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have made several purchases online without a single issue. Price good, genuine parts, efficient Royal Mail ( including next day) delivery but mainly they actually have the parts ...not just another... See more

Rated 5 out of 5 stars

Condor was the only source I could find for a Campagnolo Calima wheelset. Being located in midwestern USA, I was hesitant to order from an unfamiliar business in the UK. Online reviews and AI queries... See more

Rated 5 out of 5 stars

A great company to buy from with real heritage. Service and product selection is excellent with Campagnolo spares and tools a highlight. This purchase is for my Mallorca cycling week and having used... See more

Rated 5 out of 5 stars

I’ve shopped with Condor for several years now. When I review a Cycle store there are 2 pending questions. Reliability and trust worthiness. Condor has it in spades. They always have what I need in st... See more


Company details

  1. #3 of 102 best companies in Bicycle Shop
  2. #2 of 31 best companies in Bicycle repair shop
  3. #2 of 65 best companies in Bike accessories store

Written by the company

Building bespoke bicycles since 1948. We offer a large selection of clothing, accessories and components, full workshop facilities and a fitting service.

Over 70 years of service — London's oldest premium road cycling store

Written by the company

Free returns
Free and easy returns on all UK orders.
Free UK delivery and free store collection
Get free UK delivery on all orders over £30 and free worldwide shipping on bicycle framesets. Our free click and collect service lets you order online and collect at your convenience. Orders are usually ready for collection within 1 hour of placing your order.
Interest free finance
We have a range of finance options available for various levels of spend.
Same day dispatch
We are proud of our customer first approach. Paid shipping orders placed by 2pm are dispatched the same day.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Rated 5 out of 5 stars

Great experience

Great experience! The people at Condor were excellent. I messed up during the purchase and sent them an email; they were able to fix my mistake and solve the problem. Really happy!

24 March 2026
Rated 5 out of 5 stars

A great company to buy from with real…

A great company to buy from with real heritage. Service and product selection is excellent with Campagnolo spares and tools a highlight. This purchase is for my Mallorca cycling week and having used the previous tub of Assos chamois cream I didn't want to go without!

23 March 2026
Rated 5 out of 5 stars

I placed an order online for a part for…a Joe Blow pump.

I placed an order online for a part for a Joe Blow pump. The part was for a daughter that lives 800 miles from me. She is a quadriplegic as a result of injuries from a car accident. She is dependent on her pump for her wheelchair and her hand cycle. The pump broke while I was using it. I ordered the part before I returned home not knowing you are located in England. My initial concerns over delivery were quickly put to rest with your effective order confirmation and delivery updates. Thanks so much. The part arrived on schedule. A friend helped install it. She is again has access to her pump.

24 March 2026
Rated 5 out of 5 stars

Great product

Great product, and great price.
Bike stands were nicely packed, so they made the long trip over here to the US in fine shape, and even arrived sooner than I figured. :)

24 March 2026
Rated 5 out of 5 stars

The purchase was super easy

The purchase was super easy, they managed shipping across the world and made it super simple. The parts look and feel great.
Perhaps one recommendation is, I purchased a carbon fork, but didn't realise I needed a race crown for the fork, since my previous one didn't have one. So the recommendation is, perhaps suggest additional items to be purchased, or list in the fork description that it requires a race crown. Anyway it is my mistake but that would have been helpful. Amazing service, thanks

24 March 2026
Rated 5 out of 5 stars

Excellent and very efficient…

Another excellent and very efficient service from the team at Condor. I've been using Condor for a few years now for servicing and repairs and as always my bike always runs like new afterwards, thanks team!

11 April 2026
Rated 5 out of 5 stars

Quick and correct order

I bought some pedals, toe clips and straps. All came very quickly and well packaged. Good communication and updates from order through to delivery.

20 March 2026

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