Connecteam Reviews 1,154

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the app and website intuitive and easy to navigate. Many highlight the efficiency of the service, noting how it streamlines various business operations and simplifies tasks like scheduling, payroll, and communication. People also appreciate the helpfulness of the staff and the comprehensive features offered. However, some customers mentioned that certain manager functions within the app could be cumbersome, and they desired more administrative capabilities, such as adjusting timesheets directly. A few users also found the website less straightforward to understand and noted that some features, like shift confirmation, were not as accessible on the mobile app for all users.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the platform's ease of use and... See more

Application

People report positive experiences with the app, finding it intuitive and easy to use for various tasks like... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the support staff for being helpful,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight that the service has been... See more

Website

Reviewers mention positive feedback about the website. Customers find the platform very user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This has been a very useful app - we have a small team so the importance of everyone knowing who is working when has been really useful, as well as being able to plan for planned absences. Use is int... See more

Rated 5 out of 5 stars

Connecteam has been a game changer for our company, Once you understand scheduling and forms it streamlines all our engineers shifts in to an easy format and the APP is fantastic for the engineers to... See more

Rated 5 out of 5 stars

As a small microservice, finding systems that are affordable, user-friendly, and genuinely useful can be difficult, especially in the early stages of building a business. Connecteam has... See more

Rated 5 out of 5 stars

I’m enjoying the ability to chat with various groups of team members a lot! Someone set up a comic relief chat, and its to be a fun team builder! There is redundancy I don’t quite have figured out wi... See more


Company details

  1. Software company

Written by the company

Connecteam is a leading all-in-one workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. With a user-friendly interface and powerful features, Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 50,000 companies and is used by more than 1,000,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! What Connecteam offers: *Employee Scheduling: Easily create and manage shift schedules, handle time-off requests, and ensure optimal staffing levels. *Time Tracking: Monitor work hours with digital timesheets, track attendance, and manage overtime. *Task Management: Assign tasks, set deadlines, and track progress to keep projects on track and ensure accountability. *Communication Tools: Facilitate real-time messaging, group chats, and announcements to keep your team connected and informed. *Document Management: Store and share important files, procedures, and policies securely within the platform. *Forms and Checklists: Create and manage custom forms, checklists, and surveys for streamlined data collection and compliance. *Employee Training: Deliver training materials, track progress, and manage certifications with integrated training modules.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

LOVE

its easy to use. the chat system has answered all my questions. and its simple for our employees

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Caters to our needs

This greatly streamlines the process and improves efficiency for inter-store transfers by utilizing customizable forms.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Best decision ever

Making the decision to use the Connecteam Program has been a game changer. The time it takes to do the rosters are halved and its so easy for all users to see what shifts they have. Being able to make templates specific to our needs has also made rostering a lot easier.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Game Changer!

When we promoted a new manager recently, one of the first orders of business was to find a scheduling program that would bring us out of the dark ages of an Excel-spreadsheet calendar and into the current century.

Enter stage left: Connecteam.

This is hands-down one of the easiest and most intuitive apps I've ever worked with for something of this nature. Everything just makes sense, that's all there is to it. We love it, our team loves it, upper management / corporate loves it - it's a win-win all around!

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Very useful, well designed

The app allows us to centralize where our staff goes for information and has proven to be extremely helpful and more efficient than how we previously scheduling and tracked hours. Some staff have reported issues with the app not loading properly, and and issues trying to clock in (have to clock in a second time for it to work ).
The interface is well designed for employees and admin use; easy to navigate and find what you’re looking for.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

usefull

usefull, Its easy to read and anyone can check it on your phone.
improves your productivity and you can share to your coworkers anything at any time.
it should have a link to xero and it would be the best app ever!~

13 April 2026
Unprompted review
Rated 5 out of 5 stars

This has been a very useful app

This has been a very useful app - we have a small team so the importance of everyone knowing who is working when has been really useful, as well as being able to plan for planned absences.
Use is intuitive, user friendly and has been a real boon to being able to pay the staff team appropriately.

13 April 2026
Unprompted review

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