I purchased the eSIM Extra plan, as it looked it would cover my needs. I had to travel across several European countries in 2 weeks time, so this looked like a good plan. It worked for 2 days straight... See more
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Have had mobile hotspot (Europe Plus Package) for three years now, van living full time across Europe. First year it was working really well, the coverage was ok and their unlimited plan was unbeatabl... See more
We have used ConnectPls for several years now. Both with the physical SIM only product (which we use inside our own router) and also one of their eSIMs. We travel and work from our campervan so gettin... See more
Company replied
Never had a problem with company, probably one of the best in the market . Always good connection, no matter in what country we are ....some in EU, Switzerland, or Albania, Turkey...cover... See more
Company replied
Company details
Written by the company
ConnectPlus is the ultimate solution for globetrotters who want to stay connected while on the go. With our internet subscription service, you can access fast, reliable internet connection no matter where you are in the world. Whether you prefer a mobile hotspot or an eSim, we've got you covered. And the best part? No pesky roaming charges! With ConnectPlus, you can browse, stream, and stay in touch with loved ones without breaking the bank. Upgrade your travel experience with ConnectPlus today!
Contact info
293 Green Lanes, N13 4XS, London, United Kingdom
- hello@connectpls.com
- connectpls.com
Replied to 22% of negative reviews
Typically replies within 48 hours
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Very friendly and helpful people
Very friendly and helpful people. Product I bought works as expected, high quality standard!
Great service!
I'm using Europe unlimited data plan for several months and everything works perfect!
Excellent Service
Thus website is great
Thus website is great. Also, they've a cheap data service and fast response of any questions and problems

Reply from ConnectPls
Amazing connectivity throughout the UK…
Amazing connectivity throughout the UK and whilst I have been travelling in Europe. Also customer services are brilliant, a real person and not a ‘bot’ at the end of an email. Thank you very much, very happy customer

Reply from ConnectPls
Unlimited eSIM without account
You just order what you need and pay via stripe! It's as easy as that! No account, no app you need to install, only stripe with magic links.
Customer support is great! I chatted via WhatsApp.
Only 4 stars because I didn't receive the eSIM via mail. Probably some mail provider issues on either end. I then got an image via WhatsApp and was able to scan the QR code right away.
If the email issue gets resolved I would totally recommend it. Price is totally fair!

Reply from ConnectPls
BEST esim I have used.
i've been using esim here is europe for few years now. but so far, this is the best esim provider available. atleast here in europe.
best thing is, it is truly unli data.
you guys can NEVER go wrong if you wish to subscribe.

Reply from ConnectPls
No service, no refund - I think they're dead.
I purchased it 10 days ago and have not received my unit. I'm in the U.S. and I'm due to leave for Europe in 6 days. I sent 2 emails and 1 message from their website with no response. I tried calling their number in the U.K. and it wouldn't even connect. I'm going to dispute the charge with my credit card company. It looks like they were getting rave reviews until the beginning of June 2024, but now look dead. I think they may have gone out of business.

Reply from ConnectPls
Never again
I purchased it 11 days ago and I haven’t received anything. They told me several times that they had sent it which wasn’t true. They also sent me the wrong tracking information. When I ask about the shipment, they always write me the same: you will receive it but then they tell me that they have problems to send it. I’m traveling and without what I purchased to work. The worst experience ever!
I received the device after two weeks. It worked for only two weeks. Then it failed completely. They don’t always answer (rarely on the website, never by email, sometimes after hours on WhatsApp- but they answered quickly when I wanted to purchase it).

Reply from ConnectPls
Poor company
Poor company, I ordered and paid a month's subscription for the european sim only package up front, the product never meterialised so o cancelled the subscription which i am within my rights to do yet they took another months payment out of my account, so I have paid 2 months payments for a product I have never recieved, the product is now pointless as the time has now passed of when i needed the product, poor, poor company, poor communication, they don't care about their customers, only about taking their customers money, never use this company
Do not trust them
Do not trust them, they are scammers. They take your money and you will never see any sim Card or anything. They lie and say we will deal with your order and after days and days no, sim, no nothing. Do not use them as they are so so bad. They need to be reported for their scams

Reply from ConnectPls
I am still with these but I can say the…
I am still with these but I can say the Internet they off is shocking goes off every other day then they don't get back in touch when you are trying to get it sorted. I would not of gone with this company if I would of nlknown the problems it has be careful people

Reply from ConnectPls
Great product choices
Great product choices, excellent for travelling!
The internet worked all over Europe, much to our suprise!
Good choice of packages at reasonable prices.
We used their device for a long time and it has never let us down. Support is responsive if anything does go wrong which is good to know
I wont give even one start for support…
I wont give even one start for support help ,they take money even you cenceling or do not use the service.
Amazing product and even better service…
Amazing product and even better service from Akif and his team. If you’re looking for a long term internet solution whilst on the road, or if you’re a digital nomad who needs reliable and fast access to online data. Then look no further, ConnectPls is definitely the right choice. Can’t recommend them highly enough. Thanks guys
Customer service and Product
Contacted Connectpls about some questions before signing up to there mobile router plan. Answered everything perfectly and gave me all the information I need and more, will definitely recommend to everyone.
Perfectly
No extra, no downsides, works perfectly better than any other company, highly recommend if you work remotely and travel around the globe. 101/100!!
Great experience true unlimited…
Great experience true unlimited internet with hotspot ussage best esim ever
Best service ever, they even created personalized plan for me
I would give them 10 stars if I could
So useful, stable connection, even in the most distant parts of the world, and support team is so kind and helpful, they were even willing to create personalized plan just for me, because of the country I went to.
Best service ever, and prices are very reasonable too, for the kind of service you get.
All recommendations 😊😊😊
I don’t know I could set up an eSim in…
I don’t know I could set up an eSim in my phone as a secondary SIM card. Literally just scan a QR code and added a second sim to my phone for while I was on holiday. Customer service was top notch as well.
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