Connect Training Services  Reviews 

175
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, extensive knowledge, and ability to make courses interesting and easy to understand. Many people highlight the professionalism and approachable nature of the instructors, who are also noted for being patient and good communicators. Reviewers frequently mention that the courses are well-delivered, engaging, and provide valuable knowledge, even for those with no prior experience. The overall user experience is described as enjoyable, with many appreciating the clear explanations, good pace, and practical exercises. However, some people also felt that certain videos in the presentations were a bit too long.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising instructors for their excellent teaching... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of understanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course was very good and very well presented by Dylan, who was very knowledgeable. Dylan delivered the information in such a way as to keep the course interesting, often using real world examples,... See more

Rated 5 out of 5 stars

I have no previous knowledge and experience with overhead crane, one full day course has give me the knowledge how to use the machine. The trainer made the course full of experience and give the train... See more

Rated 5 out of 5 stars

Good course plenty of good information. Tutor was patient and good communicator. I found the videos in the presentation to be a bit long. But other than that. All good

Rated 5 out of 5 stars

David Howe delivered a well structed course that kept all engaged . He also gave the correct breaks. CALM IT JANET haha


Company details

  1. Training Centre

Written by the company

As the North East’s leading training and assessment provider to the construction and engineering industries, we’re ready to help you improve the level of education at your organisation. With over 50 years’ experience in the training industry, our team have worked with some of the country’s largest and most successful companies to meet their workforce’s training needs. Whether you’re a nationwide organisation looking to discuss your entire training matrix or an individual looking to start their NVQ journey, we’re on hand to find a solution that works for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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4.9

All reviews

(175)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

I have no previous knowledge

I have no previous knowledge and experience with overhead crane, one full day course has give me the knowledge how to use the machine. The trainer made the course full of experience and give the training a way that I can understand

12 November 2025
Unprompted review

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