great surveyor, let me know he was en route, arrived in good time and was very friendly and reassuring. it's never nice going through this stage and not knowing what will happen but he explained the p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sidney was very helpful and polite and gave us some good insights into the housing market and what’s happening at the moment. She done her work very efficiently and was finished in no time.
Company replied
The surveyor was very courteous and polite and on time for the appointment. He brought his own ladders for the loft and over shoes to protect walking on the carpets. Overall the visit was done and d... See more
Company replied
Connells SV rang to arrange a survey. They later sent a message to confirm the time of day and then the surveyor called me half an hour before the time to confirm his arrival. The survey was undertake... See more
Company replied
Company details
Written by the company
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Contact info
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
- 01525 218619
- customercare@connells.co.uk
- connells-surveyors.co.uk
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a great first time experience
He Turned up perfectly on Time was extremely pleasant and we'll mannered and just got on with the job he had to do in a very efficient manner and I was completely put at ease so well done I will definitely be referring Connells to my friends and family.
20 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback and recommendation.
Reply from Connells Survey & Valuation
Thanks for the 5 stars!
Excellent service from Ali friendly…
Excellent service from Ali friendly knowledgeable & explained everything clearly. Efficient service would recommend.
20 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're delighted you thought the service was excellent. Thanks for the recommendation.
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Professional and friendly service
Professional and friendly service. Arrived on time.
20 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
House Valuation Survey
All good, the surveyor came, was very courteous and respectful, did the survey and was gone within 20 minutes.
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive feedback.
Very pleasant gentleman
Very pleasant gentleman, the whole process didn't take too long, and he turned up within the time frame.
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive feedback and 5 stars.
J Harris came to us to do a survey and…
J Harris came to us to do a survey and was very professional and respectful of our property. She was efficient and quick no messing about . A credit to your company.
13 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the fantastic feedback.
Survey/valuation
Had a survey valuation done today in moulton spalding. Had notification night before on what time frame they will be arriving and a phone call half an hour before calling saying she was on her way. When she arrived she was friendly and very Professional. Would definitely recommend this company.
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the recommendation.
Great service
Great service, on time, professional and respectful. Would be happy to have Connells value my property again.
15 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the wonderful review.
Peter was a very pleasant young who…
Peter was a very pleasant young who tried to be as less intrusive as possible
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Very polite and helpful
Very polite and helpful
The only thing is
He left the attic open
I’m scared of attics 😱
Had to ask neighbour to shut it
Otherwise
Very good
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the 5 stars! Sorry about the oversight with the attic door!
The surveyor Jack was amazing to talk
The surveyor Jack was amazing to talk. Really nice gentleman. Polite, courteous and friendly.
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the amazing review.
Reply from Connells Survey & Valuation
Thanks for the positive review.
Nice to see a female surveyor for a change
Surveyor today was a far fry from the surveyors Ive dealt with in the past. Polite and friendly and clearly enjoyed her job unlike the stuffy ones I've dealt with in the past
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
Excellent service
Excellent service. Arrived promptly and very efficient service.
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you thought the service was excellent.
Incredibly Efficient
Incredibly efficient. The valuation and survey was carried out within two days of instructions, with the report ready on the same day.
The report itself was very thorough and provided a lot of good advice.
Great service. Wouldn't hesitate to use them again.
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you found us to be efficient.
Great communication
Great communication
Polite, courteous and professional.
The surveyor was respectful and efficient
Overall a great experience
Thanks
15 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Good communication is critical to success. We're delighted you had great experience.
Reply from Connells Survey & Valuation
Thanks for the positive review.
Reply from Connells Survey & Valuation
Thanks for the great review - we'll be sure to let the team know.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.