Constant Contact Reviews 

John was great! Helped me quickly and cheerfully!

The only way I can access the system is through an incognito page .... what is going on..... Plus the response time is worse than awful...... Has any one at Constant Contact ever read "The Economic Value of Rapid Response Time" ..... I highly recommend it!!!!!

I do newsletters each week to our membership. This allows me to copy and change the areas I need to change without having to format each time. It's an easy process and I am able to insert the areas I need at a reasonable pace.

When I first started using your program it was much easier to use. Also handling members is more difficult now. Where date of experience is requested below, I cannot give a date. It is every time I use the system.

As soon as I got a real person, Shannon's voice put me at ease. She was exceptionally friendly and welcoming. Not being able to access a tool we use regularly can be stressful, but she put me at ease and expertly guided me through getting back into our account. I appreciate Shannon's help!

Constant Contact has been a great help with growing my business in these last two years of using it. It is really user friendly and there are always great resources available to help improve overall use of the platform.

Shannon was excellent. Knowledgeable, and very kind

Katy M was excellent. I never met a customer representative that was so supported and very patient with me. She was wonderful and your employee deserves a ribbon that is superior of all others. Katy is the best of the best.
Thank you Constant Contact!

It's a very convenient tool to communicate with a large number of people. It's not overly expensive. Does have a couple items I would change if it were up to me but overall it is very productive. Problems generally are handled quickly although it's impossible to get someone on the telephone for action right away. I use Constant Contact 3-4 days a week to create a weekly church newsletter and appreciate its functionality.

Very helpful - was able to get past the bot to a real person who could quickly solve the issue and answer my questions!

Constant Contact, by far, is the most user-friendly email marketing platform! The customer service/tech agents have always been super helpful and courteous!

Bea, my Customer Service representative, did an OUTSTANDING and PROMPT job resolving my issue.

I have to say the customer service with Constant
Contact is amazing and so helpful. This company has helped me so much.

I'm getting reports from folks who I have known and emailed for years getting my emails into their spam...please advise..

Sends out my newsletters on time and is easy to use and AI is available if you want it.

I was amazed at the help I received and on a weekend yet! Katy was beyond helpful and a pleasure to work with. She solved my "emergency" (and it was one) quickly, calmly, cheerfully and flawlessly. THANK YOU!!! Paul

Constant Spam should be their name, I get CONSTANT emails that I never signed up for from them.

Reported as phishing and spam and blocked as they are a cancer.

Do not go nears these people, don't listen to their sales patter, if you hear the magic sum of £16-00, put the phone down and get another platform as quick as you can.
From the day l was contacted by Asa the agent and all the way through the process he lied to me, getting hold of him is like looking for chicken teeth yes when l signed up it was £16-00 per month, but what he conveniently forgot to tell me, the price l is actually £213-00 and even thousands if your not careful.
This guy would make a snake oil salesman look honest, the worst thing is, I try deleting my card and account, is near impossible.
What these people do not realise, l have national press connections through my charity work which is what l got the platform for, along with my book writing.
They can only con some of the people some of the time, not all of the time, if l do not receive a refund by Wednesday, l will be contacting solicitors, then l will look at getting a petition together to stop these people doing what they did to me, and as we have all experienced, tech companies and companies like these, think we are all hear as another cash cow, bluntly put, they could not care less, l would not even give these one star.

Easy to navigate platform, with a supportive culture. The software is intuitive and doesn't need the user to know a lot of technical stuff to make content. There are lots of examples and templates, and the supportive and collaborative emails you get regularly from them offer great tips and access to experts.

We are a small company and as admin I wear many hats, enrollments, bookkeeping, supplies etc as well as advertising. We have been using Constant Contact for many years and currently have over 4,000 contacts. Each "improvement" to the program puts me further and further behind. I find the program being more and more difficult to use and don't have the time or interest to constantly learn new technology. I am currently looking to other, more manageable plans.