Texas

Texas Reviews

A product’s star rating is calculated as the average of all its reviews.


Constellation logo

Sold by Constellation

www.constellation.com

310 Reviews

4.3

The information on this page is based solely on product reviews written by customers of Constellation via Trustpilot.


Here’s what people highlighted

Quality

4.5

51 ratings

Value for money

4.3

51 ratings


Product details

Brand: Constellation


All reviews


Rated 5 out of 5 stars

There are other providers with much more competitive pricing with similar quality. Other than pricing, Constellation has excellent customer service and quality.

Quality: 5
Value for money: 4
Constellation logo

Reply from Constellation

Hi Javed - We appreciate your feedback. We're glad to hear you're happy with our customer service and will share your comments about our rates with our pricing team. Thank you for choosing Constellation to be your electricity provider!

Rated 3 out of 5 stars

the quality is fine but the price is very, very expensive

Quality: 4
Value for money: 2
Constellation logo

Reply from Constellation

Hi TC, We appreciate your feedback about our rates. If you'd like to visit our Facebook page at: https://www.facebook.com/ConstellationEnergy/ and send us a private message with your full name, address, and phone number, we can have our customer care team reach out to you to see if there is another plan that may work better for you based on your energy usage and household budget. Thank you.

Rated 5 out of 5 stars

efficient and affordable

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

All was fine until it came time to renew. Renewal offer was very expensive. Found another energy provider that priced much lower then Constellation. I liked Constellation, but price per KW/Hr was not a metric that was feasible.

Quality: 5
Value for money: 5
Constellation logo

Reply from Constellation

Hi Bart, We are sorry to hear that you were unable to find a renewal plan with us that worked for you. We will share this with our pricing team. If you decide to give us another chance in the future, please reach out to us, and we would be happy to see if there is a plan that works for you. Thank you for the feedback!

Rated 5 out of 5 stars

Fair rate , easy to use website, timely communication

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Because I've been with them for over 2 years. Maybe a little longer. I'm not really sure to really be honest with you, but I know that it's been over 2 years and I've never had a problem with them. They're always willing to work with me.Help me out any of my concerns, or any of my issues that I have.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Sorry you do not have - star review.

Quality: 1
Value for money: 1
Constellation logo

Reply from Constellation

Hi Kathryn, We are sorry to hear this. We have sent an email to the address we have on file requesting additional information about your experience. If you could please respond to that, we would be happy to try and make things right. Thank you.

Rated 5 out of 5 stars

I like it alot

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It's dependable good rates and good customer service

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Amazing client experience and budget flexibility

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Customer service is good

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Have used fir years and no problems!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

The night rate is very useful for an EV owner and should match the cost to provide better then a flat rate.

Quality: 5
Value for money: 5
Constellation logo

Reply from Constellation

Hi James, We're so glad to hear you're taking advantage of one of our EV plans. We will make sure to share that feedback with our EV team about the flat rate. Thank you for choosing Constellation!