Ordered Timberland workbooks for my boyfriend for christmas. Shipping was fast and the boots were less than $100 which makes them the most affordable brand name boots I've ever purchased. He couldnt b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I got my timberland work boots for $100.00+ less than the timberland website, and free shipping. My order came four days sooner than expected. My order couldn't have come at a better time because I ha... See more
Company replied
I ordered workbooks for my granddaughter. Immediately after placing my order, I realized I had ordered the wrong size. I called customer service, and the woman who answered the phone couldn't have bee... See more
Company replied
Placing order no problem, however couple days later got email stating boots were at least month on backorder. Needed boots soon NOT a month or more. Back order was NOT mentioned anywhere during orde... See more
Company replied
Company details
- Work Clothes Shop
- Boot Shop
- Men's clothes shop
- Safety and work wear
- Safety equipment supplier
- Ladies' clothes shop
Information provided by various external sources
Buy work boots by Caterpillar, Wolverine, Carhartt clothing, work gloves, sweatshirts, jackets and more! Low prices, free shipping and satisfaction guaranteed at constructiongear.com.
Contact info
1000 Westinghouse Drive, Suite 1, 15672, New Stanton, United States
- support@onlinestores.com
- constructiongear.com
purchased 7 pairs of timberland boots 1…
purchased 7 pairs of timberland boots 1 pair size was wrong I returned 1 and made the exchange and now you can't get me the right size claiming a back order witch means 1 of my employees didn't get there Christmas gift
29 November 2023
Reply from constructiongear.com
Dear Joseph, we apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at customerservice@onlinestores.com and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.
Trucker husband
Brought these for my truck driving husband for Christmas and he loves them. They are super comfortable according to him.
12 December 2023
Reply from constructiongear.com
Thank you for your business it is appreciated
Reply from constructiongear.com
Thank you for your business it is appreciated
Reply from constructiongear.com
Thank you for your business it is appreciated
Boots for my son-great quality
Boots for my son-great quality. Service prompt had them for the holiday.
5 December 2023
Reply from constructiongear.com
Thank you for your business it is appreciated
Great price on the boots I needed
Great price on the boots I needed. They were backordered so I had to wait a while. But I did get them when they came back in stock.
26 November 2023
Reply from constructiongear.com
Thank you for your business it is appreciated
Uncomfortable boots on my feet.
I wrote an email stating I wanted a refund, that the boots size 6.5M (medium) was tight on my foot. Also it was uncomfortable and that I needed a 6.5W (wide). After sending the boots back, I got a replacement of the same size boots 6.5M
24 November 2023
Reply from constructiongear.com
Dear Yarnell, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.
Great experience
The shoes I ordered arrived when expected and in perfect condition. Very pleased.
8 December 2023
Reply from constructiongear.com
Thank you for your business it is appreciated
The jeans I purchased were not sized…
The jeans I purchased were not sized correctly. I bought 6 pair and am not allowed to return them. This is my husbands favorite jean, now we are stuck with jeans he cannot wear.
7 December 2023
Reply from constructiongear.com
Dear Darla, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.
Sub par communication
Communication with your company was sub par and other than the rude CSR I never received a response to any of my emails. I subsequently purchased elsewhere since I did not know if my order was still pending or cancelled. It showed up a few days before Christmas…I returned the item.
5 December 2023
Reply from constructiongear.com
Dear Ellen, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
As Good As Can Be
The price was right, the shipping was fair, and the delivery was expeditious.
7 December 2023
Reply from constructiongear.com
Thank you for the review we appreciate your business
Failed
Ordered Nov 16 still not received my order. I had to call and write only to find out they did not have in stock and it is backorder. Now it has been over a month no customer support to inform me of what is going on no offer of and discount. Failed. Too bad this was my first order with this co.
16 November 2023
Reply from constructiongear.com
Dear Robert, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
Reply from constructiongear.com
Thank you for the review we appreciate your business
Great products and fast delivery...will…
Great products and fast delivery...will order from them again.
2 December 2023
Reply from constructiongear.com
Thank you for the review we appreciate your business
Reply from constructiongear.com
Thank you for your review it is appreciated
Best deal on timberland boots and…
Best deal on timberland boots and delivery was quick.
30 November 2023
Reply from constructiongear.com
Thank you for your review it is appreciated
Never got the boots we order
Never got the boots we order. Pants came and I emailed order number and let you know we never got the boots and still have not heard anything back.
29 November 2023
Reply from constructiongear.com
Dear Scot, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
Reply from constructiongear.com
Thank you for the review it is appreciated
You sent out the wrong gowns
13 November 2023
Reply from constructiongear.com
Dear Gabriel, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.
Accuracy and fast delivery.
25 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.