Ordered Timberland workbooks for my boyfriend for christmas. Shipping was fast and the boots were less than $100 which makes them the most affordable brand name boots I've ever purchased. He couldnt b... See more
Company replied
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I got my timberland work boots for $100.00+ less than the timberland website, and free shipping. My order came four days sooner than expected. My order couldn't have come at a better time because I ha... See more
Company replied
I ordered workbooks for my granddaughter. Immediately after placing my order, I realized I had ordered the wrong size. I called customer service, and the woman who answered the phone couldn't have bee... See more
Company replied
Placing order no problem, however couple days later got email stating boots were at least month on backorder. Needed boots soon NOT a month or more. Back order was NOT mentioned anywhere during orde... See more
Company replied
Company details
- Work Clothes Shop
- Boot Shop
- Men's clothes shop
- Safety and work wear
- Safety equipment supplier
- Ladies' clothes shop
Information provided by various external sources
Buy work boots by Caterpillar, Wolverine, Carhartt clothing, work gloves, sweatshirts, jackets and more! Low prices, free shipping and satisfaction guaranteed at constructiongear.com.
Contact info
1000 Westinghouse Drive, Suite 1, 15672, New Stanton, United States
- support@onlinestores.com
- constructiongear.com
I have not received my order
I have not received my order! It has been over 6 weeks. I have contacted Construction Gear. They apologized. I was told I would get a notification once it has shipped. It has been 2 weeks since that call and I still have not received the order. It was purchased as a Christmas present. It is too late for that. I am still hoping to get it to give as a birthday present.
13 November 2023
Reply from constructiongear.com
Dear Patricia, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
Great Suit but fitting needs help.
I like the sturdiness of the rain suit. However, I do not like that there are not enough pockets. Also, the pants are very tight for a medium.
27 November 2023
Reply from constructiongear.com
Dear Customer, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.
Customer Service is by far the best…
Customer Service is by far the best I’ve ever experienced. My boots were back ordered and they came in in about a week. What a great company I will definitely do more shopping with you guys. Thank you very much merry Christmas and happy new year.
27 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Incredible deals
Incredible deals! Easy to deal with. Almost seemed to good to be true, but everything arrived as I expected it would!!!!
26 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Product wasn’t what I was looking for…
Product wasn’t what I was looking for however I was completely satisfied with the return policy.
10 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Reply from constructiongear.com
Thank you for the review it is appreciated
Great product selection and great deals!
22 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Quick Shipping
Shipping was extremely fast! Very pleased with my purchase and would definitely buy again!
21 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Not informed of back order
Placing order no problem, however couple days later got email stating boots were at least month on backorder. Needed boots soon NOT a month or more. Back order was NOT mentioned anywhere during order process, only in email couple days after payment. Your company should know of any back order items and inform customers UPFRONT about back order. thanks
20 November 2023
Reply from constructiongear.com
Dear Buford, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Great product good service great…
Great product good service great price.I order all my shirts and jacket for work and all the stuff I get last a long time
19 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
You were not clear on the item I…
You were not clear on the item I ordered that it was not returnable.
3 November 2023
Reply from constructiongear.com
Dear Jane, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.
cheap contruction of the product
the button fly keeps popping the fly open, the two side buttons both have popped off, the seams around these side buttons is unraveling. Lastley when it was washed for the first time it shrank at least one size
2 November 2023
Reply from constructiongear.com
Dear David, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.
Good price and product as described.
2 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Great product for a good price
2 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Reply from constructiongear.com
Thank you for the review it is appreciated
Never even received my item
31 October 2023
Reply from constructiongear.com
Dear Tyler, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
Reply from constructiongear.com
Thank you for the review it is appreciated
Never received my shoes
13 November 2023
Reply from constructiongear.com
Dear Gary, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
Order came fairly quickly
Order came fairly quickly. Was not able to track the shipping progress as the tracking number would not pull up. Shoes were too small so we have to buy more.
11 November 2023
Reply from constructiongear.com
Thank you for the review it is appreciated
Ordered 2 pairs of boots...2 days later…
Ordered 2 pairs of boots...2 days later I got an email that they didn't have them in stock and had no idea when or if they'd come in. How can I order something you don't have!
11 November 2023
Reply from constructiongear.com
Dear Customer, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
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