Continental Credit Reviews 

96
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

the pattern of reviews here is VERY ODD!!! so why are most of the reviews very short, and dont mention anything about what the company did for anyone? Any why are most all of the reviews wr... See more

Company replied

Rated 5 out of 5 stars

I have been with Continental Credit for a few yrs and it has been great I had bad credit and I finished with amazing credit. I had A few team members help me. When I had questions. But the main custom... See more

Company replied

Rated 3 out of 5 stars

This is my first time using a company like this. I can say that every one that has been working on my case is and has been very helpful not to mention very personal. I do like that they have a number... See more

Company replied

Rated 5 out of 5 stars

I would like to give Kenyatta a HUGE Thank You for her great customer service skills and for her knowledge of the portal. She was able to answer every one of my questions with ease. Her personality... See more

Company replied

Company details

  1. Credit Counselling Service

About Continental Credit

Written by the company

With over 15 years of experience, Continental Credit is a credit restoration firm that helps you achieve your goals by improving your credit score.   

Ongoing credit guidance 

Don’t settle for credit repair companies that only submit credit investigations to help fix your Payment History. Unlike our competitors, Continental Credit provides ongoing coaching from an entirely U.S. located team on how to get the most out of every category of your credit report. The result? More opportunities to help get your score up faster. 

Cutting-edge financial technology 

We launch powerful investigations applying the Fair Credit Reporting Act using proven tactics to remove outdated and incorrect items from your credit report. Our user-friendly client portal & dashboard provide transparency on ongoing work by pulling report summaries & credit scores from the three major credit bureaus for our clients to access.  

Goal-based credit restoration 

Most people repair their credit because they are looking to obtain a goal. Working with loan professionals around the country, we tailor our program based off where you are and where you are aiming to be.  


Contact info

3.3

Average

TrustScore 3.5 out of 5

96 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(96)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent and scam, stay away

When my wife and I Joined in 2020, they promised me my credit would fix within 12-18 months. Unfortunately, they won’t keep their word. They respond very fast when we call, and also have delightful talk, it's a trap, when you ask about anything, we will be fixed within a couple of months but this never happened. This company is fraudulent, and you can see your credit scores high on their credit report. But they are doing some tricky ways to show all these increases when you approach a bank for a loan, the real report will be completely different. Because these people doing fraud on your credit report and it shows a high score. For almost 30 months they loot $5050 but never fixed my actual issue. Please stay away from these frauds. They rip you, it's a real friend request. See my current score screenshot.

22 April 2022
Unprompted review
Continental Credit logo

Reply from Continental Credit

Thank you for your feedback! I apologize that you had that experience with us but I am happy that we were able to rectify this for you and continue with our relationship. - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Brian Johnston was so helpful in…

Brian Johnston was so helpful in provide with the information I needed. He also fallowed up with emailing the information, which is very great. Thank you Brian for an awesome experience in building my credit.

4 April 2023
Unprompted review
Continental Credit logo

Reply from Continental Credit

This was great to read! Brian loves helping you guys out and we are so thankful you are letting us be on your side!

Rated 5 out of 5 stars

The representative was very patient and…

The representative was very patient and friendly. He went over everything on my report to make sure I understood everything. He actually gave me some valuable advice regarding some issues with the late payments. Great Job!

3 April 2023
Continental Credit logo

Reply from Continental Credit

Thats amazing! Matt is one of our best and I am happy you got the chance to talk to him!

Rated 5 out of 5 stars

Brian helped me see what my options…

Brian helped me see what my options were for a certain issue I was having. Really knowledgeable. Thanks Brian!

3 April 2023
Unprompted review
Continental Credit logo

Reply from Continental Credit

Brian is the best! Glad to see how much he could help!

Rated 5 out of 5 stars

I’ve had good luck with Continental…

I’ve had good luck with Continental credit they have gotten a lot taken care of with my credit I would highly recommend them to anyone in a very short amount of time.

20 March 2023
Continental Credit logo

Reply from Continental Credit

Yay! I am so happy we have been able to be there for you in your journey :)

Rated 5 out of 5 stars

Brea was very sweet and answered all my…

Brea was very sweet and answered all my concerning questions!! I feel good to have them on our side helping us!! Use them they’re amazing!!

27 March 2023
Continental Credit logo

Reply from Continental Credit

I am so happy to hear this! Brea is the best! Thank you for letting us be on your side!!

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! These guys gave me the blueprint and I followed my end while they did their stuff and 3 months later I just put an offer on a house. These guys are amazing

27 March 2023
Continental Credit logo

Reply from Continental Credit

I love to see this! Getting people to their goals is our biggest passion. Congratulations, your file looks awesome!!

Rated 5 out of 5 stars

Bree

Very helpful and knowledgeable.

21 March 2023
Continental Credit logo

Reply from Continental Credit

Thank you so much for the wonderful feedback!

Rated 5 out of 5 stars

90 Days Progress was made!

I started working with Continental Credit in December of 2022 and it is now February 28, 2023. Given my credit profile (after messing up my credit listening to a credit consolidation company), Continental did get some things removed from my reports in a very short period time. Today I spoke with Kalia who was very respectful, a good listener, and understood the fact that I wanted to come off the program for a few months while I pay some things off my report. I know I have read reviews that you get hassled when you want out, but not wit Kalia! She made my experience come to a smooth end, until I come back! Thank you Kalia you are the best I spoke with at Continental!

28 February 2023
Unprompted review
Continental Credit logo

Reply from Continental Credit

This is incredible to hear! You are doing phenomenal and Kalia is the best! Glad to hear such a great experience!

Rated 5 out of 5 stars

She was very helpful

She was very helpful, pleasant, and lovely to chat with. She answered all my questions and gave me great tips.

24 February 2023
Continental Credit logo

Reply from Continental Credit

thank you so much this was wonderful to read!

Rated 5 out of 5 stars

Awesomeness

Continental Credit has be a great place to work with. They are kind and have helped us a lot. Easy to get a hold of if we have questions. Mathew did such great job!

21 February 2023
Unprompted review
Continental Credit logo

Reply from Continental Credit

Thank you so much for the great review! Mathew is awesome!

Rated 4 out of 5 stars

Great team and management

I have been with this company for 3 years. I have had a great experience every time I call. There work helped me buy my new home.

17 February 2023
Continental Credit logo

Reply from Continental Credit

Thank you so much for the fantastic review we appreciate it!

Rated 5 out of 5 stars

Vince was very professional and polite

Vince was very professional and polite. He explained things to be that I should’ve had questions about for my own understanding. He did a great job!

17 February 2023
Continental Credit logo

Reply from Continental Credit

Thank you for the excellent feedback we truly appreciate you! Vince is awesome!

Rated 5 out of 5 stars

I have been with Continental Credit for…

I have been with Continental Credit for a few yrs and it has been great I had bad credit and I finished with amazing credit. I had A few team members help me. When I had questions. But the main customer service Representative for me was named was Vincent Chavez he was great very friendly. Answered all my questions and patient with me 😊 I would Recommend Continental credit repair with five stars

30 November 2022
Unprompted review
Continental Credit logo

Reply from Continental Credit

Thank you so much for a well thought out review. Really appreciate you taking the time to write this and yes, Vince is excellent!

Rated 5 out of 5 stars

Mrs Sherri was awesome

Mrs. Sherri was very helpful and knowledgeable. She's very compassionate and understanding. Wow she made my day

16 February 2023
Continental Credit logo

Reply from Continental Credit

Thank you so much Sherri is incredible!

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