Conturve Reviews 4,992

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 773 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially praising their quality and comfort. Many people highlight the excellent customer service, noting quick responses and helpful staff who often go above and beyond to assist. However, some people were dissatisfied with the ordering process and return policy. A few customers experienced issues with sizing, receiving items that didn't fit as expected, and some found the return process difficult or confusing, occasionally mentioning unresponsiveness from customer service regarding returns.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the comfort, fit, and... See more

Quality

People report positive experiences with quality, often praising the softness, comfort, and support of the... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising helpful and efficient interactions.... See more

Order

Customers had ambiguous experiences with their orders. Many reviewers praised the quick delivery and... See more

Return policy

Reviewers mention ambiguous feedback about the return policy. While some customers report significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time user with this company. Ordered high waisted shorts / stomache control. Really lovely material, unfortunately these where too long legged for me. Customer service really good. Now have... See more

Company replied

Rated 5 out of 5 stars

Utter comfort. Using the sizing guide where you measure the band size, and then the fullest part of your breasts, giving you the correct bra size. I discovered Conturve, the ultimate comfort wir... See more

Company replied

Rated 5 out of 5 stars

These are the most comfortable bras with good support that I've worn. I've always worn underwired balconette bras which I've taken off as soon as I'm home, however, the Conturve bra can be comfortably... See more

Company replied

Rated 5 out of 5 stars

Ordered two bras, when they came the fit was a little too snug. Was really easy to switch to a size up which was brilliant as most places are a hassle. New ones fit much better, I hate bras with unde... See more

Company replied


Company details

  1. Underwear shop
  2. Plus Size Clothing Shop

Written by the company

Beauty comes in many forms, for far too long us women have been expected to look a certain way. We believe curves should be flaunted, not covered up. We are on a mission to help you love your body more and feel as confident as you should feel.


Contact info

4.2

Great

TrustScore 4 out of 5

5k reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and excellent customer service

Had to email customer services and response was almost immediate and issue promptly resolved.
Excellent quality product to boot
Definitely recommend

13 February 2026
Unprompted review
Conturve logo

Reply from Conturve

We really appreciate your feedback! Happy to hear our team could help promptly and that you’re pleased with the quality of your purchase.

Rated 5 out of 5 stars

The service was brilliant. Great product.

The service was brilliant. No problem getting a free exchange and the bras and leggings are great.

1 February 2026
Unprompted review
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Reply from Conturve

We really appreciate your review! Happy to hear you’re enjoying the products and that our service made the exchange simple.

Rated 1 out of 5 stars

I don't like the fit or support of the…

I don't like the fit or support of the bra. I tried to return for refund but can only get exchange or keep it for "green" partial refund. Their refund policy offers a full refund but I am not finding that possible.

16 February 2026
Unprompted review
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Reply from Conturve

Hi Monica,

Thanks for leaving us your feedback. I appreciate you taking the time to raise this.

I have just checked our portal and have not been able to find your email, please could you email us at support@conturve.com? I would be happy to look into what happened to your order and find a positive outcome for you.

Again, I'm sorry for the inconvenience and stay safe!

Rated 5 out of 5 stars

Purchased an all in one to wear under a…

Purchased an all in one to wear under a specific dress
Arrived quickly and very nicely packaged.
I did follow the instructions on how to put in on , this made getting into very easy.the item pulled my large tum in and was very comfortable to wear.
Also have contrive bras which are the comfortable bra I’ve ever worn …. Thank you .

27 January 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your lovely review! We’re so pleased the all-in-one worked perfectly under your dress and that you found it comfortable. It’s great to hear you’re loving the bras too—we’re always here if you need anything.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service , I was very impressed with the speed of my enquiry
Nothing was too much trouble from my easy exchange to my returns for refund . Due to bra cups being too small, apart from that I loved the bra's and I was gutted they didn't fit . I didn't have to return but still received a refund without any delay . Would recommend 100%

14 February 2026
Unprompted review
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Reply from Conturve

We really appreciate your feedback! It’s great to hear you were happy with our service, even though the cups weren’t the perfect fit. We’re always here to help with sizing in the future.

Rated 5 out of 5 stars

Fantastic soft yet very supportive bras

The website is very user friendly, the bras are great quality lovely & soft but give you a good support. I would prefer a lower cut as the bra does show in some of my tops, but that is the only negative I have. It's also worth mentioning that the sizes are very accurate, Quick delivery. Will definitely be buying more.

13 February 2026
Unprompted review
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Reply from Conturve

We really appreciate your review! Happy to hear you love the quality and quick delivery. Thanks for the suggestion on the lower cut—your feedback helps us improve.

Rated 5 out of 5 stars

Ladies with large breasts

Ladies with large breasts, this company is for you! I found the seamless sports bra to be the best for me as well as the shaping vest and cami. Customer service is outstanding, Harriet has responded to my enquiries promptly in a friendly yet professional manner always within 24 hours. Absolutely fantastic service and products!

14 February 2026
Unprompted review
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Reply from Conturve

Thank you so much for this wonderful review! We’re delighted you love the products and our customer service. Harriet will be thrilled to hear this—we’re always here if you need anything.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. My leggings fall into bits after two months and they won’t do anything about it because it is 3 days after MBG period ends. This is not a case of trying to return because I am not happy with a fit. This is a faulty product that barely lasted two months

8 February 2026
Unprompted review
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Reply from Conturve

Hi Jadwiga,

Thanks for your feedback and for sharing your experience with us.

I am very sorry you have been so disappointed. This is not the service we aim for. I can see our Customer Service team is dealing with your query at the moment.

We hope you have been satisfied with the solution provided.

Again, I'm sorry for the inconvenience and stay safe!

Rated 5 out of 5 stars

Excellent quick delivery of really…

Excellent quick delivery of really lovely products.

6 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your feedback! We’re glad you’re happy with the products and delivery. We really appreciate your support!

Rated 5 out of 5 stars

Excellent customer service and suppprt

I ordered a bra in my ordinary bra size and when it arrived it was to big. I emailed to ask for advice on sizing. I received a response within an hour and was advised on how to measure myself properly. Harriet then guided me to the correct size. Harriet also arrange my exchange and new order. She was most helpful and provided excellent customer service. The best ive had in a long time. Harriet genuinely cares for her customers.

9 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your experience! We’re thrilled to hear that Harriet could help you find the right fit and provide excellent support. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Great company and good quality products

Great company. I bought two lovely bras, but the size was too big. I asked to exchange them for a smaller one. The process was easy, I had help throughout and eventually they told me I could also keep the big ones as a thank you. Very serious customer service and the bras are really nice and comfy!

7 February 2026
Unprompted review
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Reply from Conturve

Thank you for your lovely feedback! We’re glad the exchange process was smooth and that you’re enjoying the comfort of your bras. We really appreciate your support!

Rated 1 out of 5 stars

Awful company. Ignoring ongoing requests to return the item.

Awful company. Ignoring emails, returns portal not working, order number now not being recognised, no way to get a label or even an address to return it. Awful fit and after email after email. Still no way to return it. I wonder where the positive reviews are coming from??? AVOID. Update: They have offered me a refund (-£3) and returns dont appear to be free. I'll wait and see if it hits my bank account and update.

6 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your feedback. We’re really sorry for the experience and understand how frustrating this must have been. This is not the standard we aim to deliver. Our team is reviewing the return portal and email handling to ensure customers can easily process returns and get timely support.

Rated 4 out of 5 stars

Quality products and good customer service

Although the item I ordered wasn’t any good for me the quality is good and the customer service is amazing so if it’s something you are interested in purchasing through this company do so with confidence

5 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your kind words! We’re glad to hear you enjoyed the quality and our customer service. We appreciate your support and hope your next purchase is a perfect fit!

Rated 2 out of 5 stars

Don't fall for it!

Bought a cami & strapless bra which we ok ( though the jury is still out with the bra). I thought they were actually letting me have a different bra at 80% off. Don't fall for this! There is no support, it rolls up & there's some strange padding in the cup. Tried to return but not allowed to - I must have missed some small print!! It won't happen again as I've unsubscribed. I'll be going back to Shapermint.

7 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns around the offer and return process. This isn’t the experience we want for our customers. We’re reviewing this internally to improve clarity on promotions and make returns support clearer and easier.

Rated 5 out of 5 stars

For the first time in many years I have…

For the first time in many years I have bras that fit and feel so comfortable ........

7 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your experience! We’re thrilled to hear you finally have bras that fit and feel comfortable. We really appreciate your support!

Rated 5 out of 5 stars

These bras are the comfiest

These bras are the comfiest, softest on the market as well as being supportive and giving great shape too!

7 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your wonderful feedback! We’re so glad to hear you find our bras both comfortable and supportive. Your support means a lot to us!

Rated 5 out of 5 stars

Saw the reviews and thought I’d buy…

Saw the reviews and thought I’d buy two, well what can I say, absolutely amazing, brought a further 6 bras. So comfortable, you don’t realise you have them on, no digging in, no back fat. Just love them. Told my work colleagues and four of them have als placed orders and love them.

5 January 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your experience! We’re thrilled to hear you love the bras and that your colleagues are enjoying them too. Your support means so much to us!

Rated 3 out of 5 stars

It's not hassle free returns

Since my review I have received an email from a actual person with the service team. Offering a refund as well as keeping the items I bought.So I have increased the star rating accordingly.
I ordered two bras after seeing good reports. However when I tried the bras on they didn't give me any support and I decided to return them. The company promises hassle free returns. So far I have been offered everything except a return and refund via communication with the support team The last email I received from them stated how to solve problems with check out so it seems I am communicated with a robot not a human. It should not be this difficult to return the items.

6 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your feedback and for the update. We’re sorry to hear about the frustration you experienced with the return process — we understand how disappointing that can be. We’re glad we were able to get in touch and confirm your refund, and we’ll continue working on improving our support and return experience. If you need any further assistance, our team is here to help.

Rated 5 out of 5 stars

I thought I would give this brand a…

I thought I would give this brand a try, well what a joy no wires digging in, no straps falling down, so comfortable. I bought a second one & so far so good with washing. I will order different colours

3 January 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your wonderful feedback 💛 We’re so glad you’re enjoying the comfort of your bras! We can’t wait for you to try more colours and styles — your support means a lot to us.

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