Conturve Reviews 4,992

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 773 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially praising their quality and comfort. Many people highlight the excellent customer service, noting quick responses and helpful staff who often go above and beyond to assist. However, some people were dissatisfied with the ordering process and return policy. A few customers experienced issues with sizing, receiving items that didn't fit as expected, and some found the return process difficult or confusing, occasionally mentioning unresponsiveness from customer service regarding returns.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the comfort, fit, and... See more

Quality

People report positive experiences with quality, often praising the softness, comfort, and support of the... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising helpful and efficient interactions.... See more

Order

Customers had ambiguous experiences with their orders. Many reviewers praised the quick delivery and... See more

Return policy

Reviewers mention ambiguous feedback about the return policy. While some customers report significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time user with this company. Ordered high waisted shorts / stomache control. Really lovely material, unfortunately these where too long legged for me. Customer service really good. Now have... See more

Company replied

Rated 5 out of 5 stars

Utter comfort. Using the sizing guide where you measure the band size, and then the fullest part of your breasts, giving you the correct bra size. I discovered Conturve, the ultimate comfort wir... See more

Company replied

Rated 5 out of 5 stars

These are the most comfortable bras with good support that I've worn. I've always worn underwired balconette bras which I've taken off as soon as I'm home, however, the Conturve bra can be comfortably... See more

Company replied

Rated 5 out of 5 stars

Ordered two bras, when they came the fit was a little too snug. Was really easy to switch to a size up which was brilliant as most places are a hassle. New ones fit much better, I hate bras with unde... See more

Company replied


Company details

  1. Underwear shop
  2. Plus Size Clothing Shop

Written by the company

Beauty comes in many forms, for far too long us women have been expected to look a certain way. We believe curves should be flaunted, not covered up. We are on a mission to help you love your body more and feel as confident as you should feel.


Contact info

4.2

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Awful Bra!

Awful Bra!
Ordered 28/2, arrived really quickly - which is why the extra star. Bra is hideous, huge, ugly, bulky and doesn't fit right, loose at sides. Personally I don't feel that this bra is suitable for the larger lady. Definitely doesn't look like the photos, I'm a 38G ! I have applied for a refund and sent an email regarding this but have no idea what is happening. No sign of the refund and no returns label. Looking at other reviews it sounds like you keep the product and they send a refund but not sure how long the refund takes? Not very clear at all. **Update 10/3 Refund now received of £24.00. So it's cost me £6.50 in total to have a bra that is unusable and I'll probably give to charity. £3.50 delivery plus £3.00 deduction from your refund but they let you keep the product! Wouldn't buy from here again.

4 March 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for sharing your detailed feedback. We're sorry to hear the bra didn’t meet your expectations and understand your disappointment with the fit and overall experience. We're glad to hear the refund has now been processed, though we regret the frustration caused along the way. Your feedback is truly valuable and helps us continue improving our products and services.

Rated 5 out of 5 stars

Above and beyond Customer Service

I have bought a few bras from Conturve. When one didn't fit properly the Customer Services Department could not have been more helpful. I received an "above and beyond " service from them. Thanks especially to Harriet.

4 March 2026
Unprompted review
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Reply from Conturve

Hi there, thank you so much for your kind feedback! We’re delighted to hear that you had a great experience with our customer service team. We’ll be sure to pass your lovely comments on to Harriet — she’ll be so pleased to hear this. We truly appreciate your support! 😊

Rated 1 out of 5 stars

Appalling customer service

Unfortunately, on 2 February, I ordered the wrong size bra and despite numerous requests, I cannot get any useful information about how to exchange it Last Friday, someone called Harriet promised to sort it out but since then sweet fat nothing. I simple can’t understand why this is happening. Other companies manage to process returns or exchanges very rapidly but not Conturve.

4 February 2026
Unprompted review
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Reply from Conturve

Hi Vivien,

Thanks for your feedback and for sharing your experience with us.

I am very sorry you have been so disappointed. This is not the service we aim for. I can see our Customer Service team is dealing with your query at the moment.

We hope you have been satisfied with the solution provided.

Again, I'm sorry for the inconvenience and stay safe!

Rated 5 out of 5 stars

Supportive and so comfortable!

For years I have put up with uncomfortable bras with wires poking into me or busting out of the bra cup, straps that dig in to my shoulders and those horrid bulges under my armpits but since I got my first order from conturve these issues are a thing of the past. So comfortable and supportive. I don’t have any other bras now. I’ve also ordered the shaping shorts which are a must for under dresses or something more shapely. Gives a pleasing silhouette without skimping on comfort.
My only criticism is they don’t do pull over or front fastening bras which I would find a godsend due to bad hands and shoulders but otherwise, this is a great company with fantastic products and great customer service. I’m a happy returning customer 🙂

27 February 2026
Unprompted review
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Reply from Conturve

This truly means so much to us — thank you for sharing your experience 💛

We’re absolutely delighted to hear that you’ve finally found comfort and support without the usual discomfort. Knowing our bras have made such a positive difference for you is exactly why we do what we do! We’re also so glad you’re loving the shaping shorts and the silhouette they create ✨

We really appreciate your feedback about pull-over or front-fastening styles as well. That’s such valuable input, and we’ll be sure to pass this suggestion along to our product team.

Thank you for being a happy returning customer — we’re so grateful for your support!

Rated 4 out of 5 stars

Well, I tried, but not a convert

After seeing all the hype I decided to give the 'comfy' non wired bras a go for the first time. My original order never turned up and after toing and froing with the 'bot' and then sending an angry email in frustration was advised pretty quickly a replacement order would be sent, thankfully by priority 48hr mail. I did receive the order 2 days later but excitement was short lived. Despite following the Conturve online size guide in comparison to my usual very good 34F M&S fit, even on the tightest hooks the recomnended XL was slack around the ribcage under bust.
Once again I ended up frustrated with the 'bot' when trying to arrange an exchange and ended up sending another email. Customer services were very good and quick with a response and offered to send replacements in a different size, L, free of charge and suggested perhaps I could to donate the first order to charity or give to a friend.
The replacement duly arrived and whilst the cup fit is better, was still too slack around the ribcage and not as well supporting as I'd like and need but they'll do and give me a temp break from my usual wired bras when I go in for surgery soon.
I can see the appeal of these, the material is very soft and you almost don't know you're wearing a bra but personally, for the larger boobed woman I think these bras cover your modesty more than giving proper support.

27 February 2026
Unprompted review
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Reply from Conturve

Thank you so much for sharing such a detailed review — and we’re truly sorry for the frustrating start with your original order and the chatbot experience. That’s certainly not the smooth journey we want for you.

We’re really glad our team was able to step in quickly and arrange replacements for you, but we completely understand your disappointment that the fit and support still weren’t quite right — especially when you rely on strong support in a 34F. Your feedback about ribcage fit and support for fuller busts is incredibly valuable, and we’ll be sharing this with our product team.

We’re wishing you all the very best for your upcoming surgery 💛

Rated 5 out of 5 stars

Soft supportive and comfortable

Soft, comfy, and supportive, I did’nt believe that I could get the support with out under wires I was wrong. Thank you Conturve👍🏽

26 February 2026
Unprompted review
Conturve logo

Reply from Conturve

We’re so happy to hear the support exceeded your expectations — going wire-free can feel like a big leap! It means the world to us that you’re finding it soft, comfy, and supportive.

Thank you for trusting Conturve!

Rated 4 out of 5 stars

Update to my three 1 star reviews

I have made 3 previous 1 star reviews due to poor Customer Service and misleading information on their website leading to me paying for something that I had not ordered.

I have to say that after a long running experience, Anna from Customer Service has finally taken responsibility and has sorted all of my concerns.

Not quite a 5 star yet as has taken so long but I am happy with the outcome and will order in the future from this company as I like their products.

24 February 2026
Unprompted review
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Reply from Conturve

Thank you for your honest and detailed feedback. We’re truly sorry for the difficulties you experienced and appreciate your patience throughout the process. We’re glad Anna was able to resolve your concerns, and your feedback will help us improve our service moving forward.

Rated 5 out of 5 stars

The Conturve bras are brilliant

The Conturve bras are brilliant I have never had such a comfortable bra I now have five. I have told all my family and friends about them too. Delivery and packaging was also extremely good. I would highly recommend this company and their products.

22 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your kind feedback and for recommending our products. We’re delighted to hear that you’re enjoying the comfort of our bras and that the delivery and packaging met your expectations.

We truly appreciate your support and look forward to serving you again.

Rated 4 out of 5 stars

Great quality and oh so comfortable.

Great quality and oh so comfortable.
Just having issues with the daily bra being out of stock for weeks and weeks!

22 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your kind review! We’re thrilled you love the quality and comfort. We’re sorry for the delay in restocking the Daily Bra—our team is actively working on replenishing inventory. If you’d like, we can notify you as soon as it’s back in stock.

Rated 4 out of 5 stars

Issues at first but now satisfactorily resolved

Update: following my review I have now had proper contact from customer services and they have refunded my money as well as offering me a choice of their shape wear free of charge. Finally got there in the end. I have suggested they review their use of bots in the future as this is where the problem lies.

The bra I ordered doesn’t fit properly, is uncomfortable and the extender has a hook missing. I have been playing ping pong email with a bot for 2 days and despite their returns policy supposedly ‘no hassle’ I am getting absolutely nowhere. Shocking customer service.

21 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Hi Liz,

Thanks for your feedback and for sharing your experience with us.

I am very sorry you have been so disappointed. This is not the service we aim for. I can see our Customer Service team is dealing with your query at the moment.

We hope you have been satisfied with the solution provided.

Again, I'm sorry for the inconvenience and stay safe!

Rated 5 out of 5 stars

I have bought I think 8 bras now

I have bought I think 8 bras now. Lost track a bit. They are the most comfortable bra I have ever worn, which is a lot at 63! No seams and look great under any top, dress etc. Hence lots of different colours. I did make a mistake with one order and a couple I didn’t want arrived. It was very frustrating when in communication with the bot that answered first . It gives instructions but that didn’t work for me and was winding me up I admit. However once I had communication with Harriet in customer service the whole thing was sorted out immediately. She is a credit to the company and immediately addressed my concerns. Some companies are a scam operator system these days and I had done my research before my first order. So naturally there is often a seed if doubt but not with this company, quality products at brilliant prices and bonus items when you order if you want. Highly recommend this company and as the bra is the best I have ever had will certainly only buy my bras from them from now on. Gone are the days of getting in from work and tearing the bra off as the first thing you do! Happy days.

21 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your lovely review and for your continued support! We’re so happy to hear how comfortable our bras are and that Harriet was able to assist you so quickly. We appreciate your patience with the initial automated response and your trust in our brand. Your recommendation truly means a lot to us.

Rated 5 out of 5 stars

Wow - Excellent

Wow, what a great company to deal with. First class service that is friendly, very professional, where nothing is too much bother. Great items that are fantastic quality. Excellent!

20 February 2026
Unprompted review
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Reply from Conturve

Thank you for your kind review. We’re delighted to hear you were happy with both our service and product quality—this really means a lot to us.

Rated 5 out of 5 stars

Best bra I've ever worn

Review name is my partners, he doesn't wear bras 😂.
Got the dusky pink in 2xl, tried on then ordered another in white. Measured my bust then realised I'm a different size, gone to smaller size. Conturve exchanged it for the next size down for free. Most comfortable bra I have ever had

16 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your review. We’re delighted to hear you found the right fit and that the exchange was smooth. Comfort is our priority, so this means a lot to us.

Rated 5 out of 5 stars

Best bras ever

I have never had such comfortable bras as the ones I have bought from here. Buy them when they are on offer and get a great deal . Excellent quality and design you will not be disappointed

19 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your kind review. We’re delighted to hear you’re happy with the comfort, quality, and design. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Exceptional customer service

I absolutely love these bras, after several orders for myself, I ordered my mum some but when they arrived they were too big, after a quick email to the team, the processed a new order and told me there was no need to return this original order... couldn't ask for better service :)

13 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your lovely feedback! We’re so glad you and your mum are loving the bras and that our team made the exchange easy for you. We’re always here if you need anything.

Rated 5 out of 5 stars

Leggings are very comfy and flattering

Leggings are very comfy and flattering. Bras are the best I have owned supportive and comfortable.

18 December 2025
Unprompted review
Conturve logo

Reply from Conturve

We really appreciate your review! It’s great to hear you find them comfy and supportive. Our team is always here to support you.

Rated 5 out of 5 stars

Superb customer service!

Harriet in the customer service department is superb at her job.
In these days of often ineffective communication, she
dealt promptly and efficiently with my issue to my immediate satisfaction.

19 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your kind words! We’re delighted to hear Harriet was able to resolve your issue promptly. We’ll be sure to share your feedback with her.

Rated 5 out of 5 stars

easy to use size guide

easy to use size guide
Arrived very quickly
Love the quality and the way they shape you , still great wash after wash

7 January 2026
Unprompted review
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Reply from Conturve

We really appreciate your review! It’s great to hear the size guide was easy to use and that the quality holds up wash after wash. Our team is here to help anytime.

Rated 5 out of 5 stars

Amazing Bras

I have never had bras so comfortable. I can honestly say it doesn't even feel like I'm wearing one, I completely forget its there, no pinching, no straps falling down. I tried one and simply had to get another one. I will be buying some more.

13 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your wonderful feedback! We’re so glad our bras feel that comfortable and supportive—you’ll be delighted with your next purchases too!

Rated 5 out of 5 stars

I’ve had great service from…

I’ve had great service from conturve,most comfortable bras I’ve brought,my last order I realised I’d ordered wrong size, I sent an e mail to see if it could be changed due to it being the weekend I didn’t think I’d get a response. Help desk replied within an hour and order was able to be changed,thankyou

15 February 2026
Unprompted review
Conturve logo

Reply from Conturve

Thank you for your lovely feedback! We’re thrilled you found our bras comfortable and that our team could help so quickly with your order change.

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