We are brother and sister and we recently used Co-op Funeralcare on Huddersfield Road, Barnsley for our Mum's funeral. We met with the lovely Danielle there and she fully explained everything in detai... See more
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Review summary
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Joanne from the failsworth co op branch went all out to help us as a family she was very warm helpful understanding she explained everything as we said my partner who had sadly passed away wanted a di... See more
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We dealt with Brookfields Funeral care in Shakespeare St, Southport. From the beginning to the end we received the utmost respectful care for my sister, who passed and my family. The empathy and atten... See more
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My wife and I found the online process very easy to navigate,and very informative. All plans were set out in a way that was easy to understand and any questions you might have were answered. We chose... See more
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4.7
Excellent
6k reviews
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It was very easy to do online and received documents not long after
It was very easy to do online
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi ms. Burke,
We're pleased to hear that you found arranging your funeral plan online easy and that your documents arrived promptly.
Take care, ^Elan
Satisfaction
It was so easy to answer the questions on the on line gold funeral plan. Payments was simple to expedite. I received my official funeral documents within days. Peace of mind to know my funeral arrangements are now securely in place. Thank you.
5 August 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Mr. Payne,
Thank you for taking the time to share your experience.
We're pleased to hear that you found arranging your Gold funeral plan online easy and straightforward. It's great to know that the payment process was simple and that you received your documents quickly.
All the best, ^Elan
The staff at the Bitterne Park funeral…
The staff at the Bitterne Park funeral parlour went out of their way to ensure a very sad day went as smoothly as possible. We as a family cannot thank them enough for the way they conducted themselves and ensured we did not have to worry about a thing.
13 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi there,
We're pleased to hear that the team at our Bitterne Park Branch provided such caring and supportive service during such a difficult time. Knowing that they helped your family feel reassured and able to focus on saying goodbye means a great deal to us.
Take care, ^Elan
Funeral Plan
Never the most sexy experience to arrange a funeral plan but has to be done. Coop advisors Harry and Alison excellent got it all sorted quickly and we're a pleasure to deal with.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Mr. Eastlake,
We understand that arranging a funeral plan is not always an easy conversation, so we're pleased to hear that Harry and Alison made the process feel straightforward and comfortable.
Take care, ^Elan
Professional service
Professional service, well explained funeral plans made them easy to understand. All members of the staff at Burnley were kind, helpful, professional and I felt at ease and did not feel rushed . Bought my funeral plan and can now relax and feel confident that my wishes will be well handled .
30 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi there,
We're pleased to hear that the team at our Burnley Branch provided kind, professional and reassuring support. It’s wonderful to know that your funeral plan was explained clearly and that you felt comfortable taking the time you needed to make your decision.
Take care, ^Elan
The agent was a good communicator and…
The agent was a good communicator and took time to explain the process.
27 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi David,
We're pleased to hear that you found our agent to be a good communicator and that they took the time to explain the process clearly.
Take care, ^Elan
The staff were very kind and helpful
The staff were very kind and efficient, helpful in explaining the plans. Funeral plan choice was good and they took time to understand the requirements of the person to fit the plans on offer.
27 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Joanne,
We're pleased to hear that our team provided kind and helpful support while explaining the funeral plan options available.
Take care, ^Elan
Local company
It took me a long time to decide to buy a funeral plan after following all the bad press recently. So I did quite a bit of research. Coop is a local company, been known for years so I decided to go with them. I made myself a member which cost £1 but got me a £50 reduction on the price. The cost was mid range of the firms I had checked. I filled all the details in online.It was very easy to do. I could have had a personal service. My plan arrived back in five days. My plan showed all my needs met. My loved ones kept informed. The icing on the cake??? Just a bit less cash for the taxman to get his hands on
4 August 2026
Unprompted review
Reply from Co-op Funeralcare
Hi May,
Thank you for taking the time to share such detailed feedback.
We're pleased to hear that after careful consideration and research, you felt confident choosing Co-op Funeralcare. It's great to know that you found the online process easy to complete and that your plan met your needs and expectations.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Very difficult to set up a meeting to…
Very difficult to set up a meeting to discuss funeral plan, but once we did which took about 2 months and chasing phone calls it was very straightforward
12 June 2026
Unprompted review
Local and easy to get the Plan that…
Local and easy to get the Plan that works for the Wife and I.
1 August 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Phil, Thank you for taking the time to leave us a review.
We're pleased to hear that you found the process easy and were able to arrange a plan that works well for both you and your wife.
Take care, ^Elan
A lovely warm reception
A lovely warm reception, Harry explained everything and helped make our choices. Would recommend.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Loraine,
Thank you for your kind review.
We're delighted to hear you received such a warm welcome and that Harry helped explain everything clearly while supporting you with your choices. We really appreciate your recommendation.
Take care, ^Elan
Everything was explained
Everything was explained well, and made sure we understood options as we went by Harry
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Adam,
Thank you for taking the time to leave us a review.
We're pleased to hear that everything was explained clearly by Harry and that you felt supported throughout the process. It's important to us that everyone understands their options before making a decision.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
The gentleman I spoke to
The gentleman I spoke to was very helpful and informative.
My husband and I has already agreed end which funeral plan we wanted so everything was sorted for us both in just over an hour. We got emails about our plans later the same afternoon but are still waiting for our full documents
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Ms. Morrison,
We're delighted to hear that you found the process easy and simple.
Take care, ^Elan
I found it very easy to arrange my…
I found it very easy to arrange my funeral online. Everything was very clear but also had options to speak to someone
1 August 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Ms Ridley,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found it easy to arrange your funeral plan online and that the information was clear throughout. It's also great to know that the option to speak with someone if needed gave you added reassurance.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Overall very satisfied
Overall very satisfied. The gentleman we dealt with was excellent, knowledgeable, patient and above all understanding. The lady on reception was very good and even offered us tea or coffee. So, congratulations in order for both of them. The only slight criticism would be that the funeral home is in dire need of restoration as it is so tired it’s falling asleep! In short, would thoroughly recommend the Co-op funeral home in Saltash if you want to prepay your funeral.
29 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for this, Jeffery. I'm glad to hear you were shown the understanding you deserve and were offered a beverage during your visit. I'll make sure all your feedback is passed along to the branch. Thanks so much again,
^Mike
Excellent service from Bedlington Coop…
Excellent service from Bedlington Coop Funeral Service. Effortlessly, professional and offered a plan exactly to our specifications. Many thanks to Alison and Harry who took us through the process.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Christine, this a lovely review, thank you so much. I'm really happy to hear you received excellent service and I'll make sure the Bedlington branch are aware of your kind words and feedback.
^Mike
Trust and honesty.
Speaking to people who understand and have great experience of listening.
4 August 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you, Denise 💙
^Mike
Reply from Co-op Funeralcare
I'm very pleased to hear you received such excellent service. We really appreciate your recommendation! 💙
^Mike
Very professional relaxing treated with…
Very professional relaxing treated with respect went into all detail’s.
29 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Alfred. We are pleased to hear that you felt respected and that all the details were covered in a professional manner. ^Aidan
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