I am still waiting for my purchase. And I have not received updates about any shipping. But I go back and look at the order it says it's still in process.
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See what reviewers are saying
Delivery was slow and outside of the window ordered. Once eventually dispatched, the item was received within 3 days. Because the item was lot dispatched until around 10 days after my order being... See more
Amazing product for the new iPad Pro 11inch. Was not on their site but they provided good communication and delivery option for UK. Thanks! I think the charging gap can be increased to provide e... See more
Company replied
I needed a telescopic table-top stand to put my iPad at face level whilst painting from photos. After due research (there are several similar ones to choose from) I opted for this stand as it comes fr... See more
Company details
Written by the company
Our mission is to extend the life of tablets by providing quality protective cases at fair prices. We emphasize functionality in our product line so that tablet owners can use devices in more ways and more places – whether on the beach, in the car, outdoors, at home or in the office. At Cooper Cases, we make customer satisfaction our #1 goal, attending to individual customer needs as quickly as possible. Our hands-on approach is based on delivering satisfaction to all clients.
Contact info
1968 S. Coast Hwy, Suite 1260, 92651, Laguna Beach, United States
- +1 224 204 2112
- hello@coopercases.com
- coopercases.com
3.0
Average
436 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The staff member who handled my call…
The staff member who handled my call was superb. Excellent in every way.
14 November 2023
Bad customer service
Place an order on November 8, get confirmation of the order. Don't hear anything until I get an email on November 20, that I received a refund, and my order has been canceled. Looking into my order I find that they did not have the stock to send my one item.
8 November 2023
The case is amazing
The case is amazing. The service was prompt. Overall, this is a great case. Easy to use. Protects well.
26 October 2023
Really disappointed in this company for…
Really disappointed in this company for not having stock when they first took my money. If you have stocking issues with your 9" Universal Tablet Holder then make it known on your site. The only reason I gave 3-stars was because my money was refunded. Will not look at you again to purchase a tablet cover.
15 October 2023
great service with great products
29 September 2023
Reply from Cooper Cases
Thank you for sharing your thoughts on the Cooper Mega Table you purchased from Cooper Cases.
We worked hard to develop a product meeting our customer's expectations. This product's large surface and excellent built quality make it ideal for students and professionals.
Feel free to reach out should you have anything else that you would need from us.
Cooper Cases Team
The cooper teams were super nice to…
The cooper teams were super nice to resolve my issues. And helping me out in choosing the right case for me.
8 August 2023
Reply from Cooper Cases
We're delighted to hear that our team was able to provide you with exceptional assistance and resolve your issues efficiently. Customer satisfaction is our top priority, and we're thrilled that we could assist you in choosing the perfect case for your needs. If you have any more questions or require further assistance in the future, please don't hesitate to reach out to us. Thank you for choosing Cooper Cases, and we look forward to serving you again soon!
Cooper Cases Team.
Cancelled order
You cancelled my order which was disappointing, I have had a coopers case for many years and was replacing it as the hinge was no longer functioning, I did manage to get one from Amazon but had to pay far more for it.
8 July 2023
great purchase
arrived super fast, at first it said it was delivered but didn’t actually show up, i reached out to customers service and they were great helped me located and it ended up arriving the next day. great foam case for my kid.
12 July 2023
Reply from Cooper Cases
Sachiko, we are extremely grateful that you took the time to send us your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience. If you have further questions, do not hesitate to reach out.
Cooper Cases Team.
I spent ages looking for the perfect…
I spent ages looking for the perfect combination of features and this case has them all.
It’s everything I wanted.
Kerry McKnight
30 June 2023
Reply from Cooper Cases
Kerry, we are extremely grateful that you took the time to send us your feedback. We are glad that you are enjoying your Cooper Magic Carry II PRO, which is sophisticated and smooth textured finish for professionalism and convenience. If you have any questions, do not hesitate to contact us.
Cooper Cases Team.
Sent the wrong case and still waiting on the right one.
Sent the wrong case and then no resolution this far.
Update! They are sending me the right one from what I gather. Hopefully it is the correct model. I’m very pleased that they are trying to make it right.
3 July 2023
Reply from Cooper Cases
Thank you for bringing this to our attention. I’d like to sincerely apologize for the experience you had. We would like to work in an exchange, we sent you a private message.
Cooper Cases Team.
Reply from Cooper Cases
Rasma, we are extremely grateful that you took the time to send us your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience. If you have any questions, do not hesitate to reach out.
Cooper Cases Team.
It was fast delivery
It was fast delivery, and good purchase. Product has good quality. Thank you.
27 May 2023
Reply from Cooper Cases
Digdem, we are extremely grateful that you took the time to send us your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience. If you have further questions, do not hesitate to reach out.
Cooper Cases Team.
Reply from Cooper Cases
Ben, we are extremely grateful that you took the time to send us your feedback about us. If you have further questions, do not hesitate to reach out.
Cooper Cases Team.
placed order - system error
placed order. waited a few weeks and never received item. contacted support twice. second time a rep got back to me a few days later. my order was "hung up" in the system and they no longer had my item in stock so they refunded me my money.
22 March 2023
The desk is well made
The desk is well made. The product was damaged prior to delivery and Cooper Cases was efficient and replaced the damaged product. It is an excellent product.
27 February 2023
First class customer service
First class customer service. These guys go above and beyond, would not hesitate to recommend,
20 December 2022
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