I am still waiting for my purchase. And I have not received updates about any shipping. But I go back and look at the order it says it's still in process.
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See what reviewers are saying
Delivery was slow and outside of the window ordered. Once eventually dispatched, the item was received within 3 days. Because the item was lot dispatched until around 10 days after my order being... See more
Amazing product for the new iPad Pro 11inch. Was not on their site but they provided good communication and delivery option for UK. Thanks! I think the charging gap can be increased to provide e... See more
Company replied
I needed a telescopic table-top stand to put my iPad at face level whilst painting from photos. After due research (there are several similar ones to choose from) I opted for this stand as it comes fr... See more
Company details
Written by the company
Our mission is to extend the life of tablets by providing quality protective cases at fair prices. We emphasize functionality in our product line so that tablet owners can use devices in more ways and more places – whether on the beach, in the car, outdoors, at home or in the office. At Cooper Cases, we make customer satisfaction our #1 goal, attending to individual customer needs as quickly as possible. Our hands-on approach is based on delivering satisfaction to all clients.
Contact info
1968 S. Coast Hwy, Suite 1260, 92651, Laguna Beach, United States
- +1 224 204 2112
- hello@coopercases.com
- coopercases.com
3.0
Average
436 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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This is my second iPad keyboard case…
This is my second iPad keyboard case from Cooper cases. I like the quality and good service
15 December 2020
Reply from Cooper Cases
Hello Doreen,
We are thrilled to receive such feedback from one of our repeat buyers.
Thank you for sharing your experience with the product with everyone. What really matters is that you are happy with your purchase and serves its purpose.
We truly appreciate you! If you need further assistance, our team will be happy to answer any questions from you.
Have a wonderful day, and stay safe!
Best regards,
Rafhael
Customer Support Specialist
Cooper Cases
Very sturdy table
Very sturdy table. Wide distance btwn the supports so my larger sized legs fit comfortably. Sits at a good height.
Can't adjust the angle and there's nothing to stop something small from sliding off the table. No fan to cool down a laptop. Very versatile. Arrived quickly. Worth the cost!
6 December 2020
Reply from Cooper Cases
Hi Kesondra,
Thank you for the amazing review!
It always makes me (and the whole team) super excited when customers are so happy they tell the world about their buying experience with us.
Your satisfaction with the purchase matters most. Also, you might be interested in our Cooper Desk Pro table, where you can adjust the leg height and tilt of the desk itself.
Drop us an email so we can provide more information with this newly launched table.
Thank you again for being an awesome customer! 😍
Best regards,
Erma
Cooper Cases - Head of Support
Good material
Good material, and friendly answer from the customer service (good rating despite the long shipment time linked to COVID)
27 November 2020
Reply from Cooper Cases
Hello,
You just wowed me by how we did great with the product. 😍😍😍
Thank you for giving us amazing feedback and for sharing your experience with the product with everyone.
Nothing keeps us up more than thinking about we can offer our customer’s the best experience. What really matters to us is that you are satisfied with the product, serving its purpose.
Again, thank you for choosing Tablet2Cases. If you need further assistance, please let us know.
Have a great day, and stay safe!
Best regards,
Rafhael
Customer Support Specialist
Tablet2Cases
Excellent customer service
I'm super happy with my case and the customer service here. All my questions were answered promptly and they were super helpful. The keyboard works well.
14 November 2020
Reply from Cooper Cases
Hello Veronica,
I really appreciate you taking the time to leave us amazing feedback and for sharing your experience with the case with everyone.
Nothing that keeps us up more than thinking about we can offer our customer’s the best experience.
We are so happy to know that you love the quality of the case. This is one of the reasons why we still exist because people like you trust our products.
We look forward to having business with you again. Have a wonderful day!
Have a great day, and stay safe!
Best regards,
Rafhael
Customer Support Specialist
Tablet2Cases
Reply from Cooper Cases
Hello,
We are thrilled to receive such feedback from you.
Customer satisfaction is what we aim to provide. What really matters is that you are happy with your purchase and serves its purpose.
Thank you for choosing Cooper Cases. Looking forward to having business with you again in the future.
Have a great day, and stay safe!
Best regards,
Rafhael
Customer Support Specialist
Cooper Cases
very caring
great product, very caring customer services and good price comparing with others.
whish if they have stores in Middle east.
7 November 2020
Reply from Cooper Cases
Hello Fatma,
Your feedback really means a lot to us.
I did not expect how we did great and made an impact on you. It pays off all our hard work, knowing that one of our customers had a great overall experience with us.
It was our great honor to help you with your concern to your satisfaction.
Looking forward to having business with you again soon.
Have a wonderful day, and stay safe!
Best regards,
Rafhael
Customer Support Specialist
Cooper Cases
Just Purchased my second iPad 7th…
Just Purchased my second iPad 7th generation case
Excellent my son had the first one for almost a year and this is the first time that an iPad lasted that long without scratch or crack on the screen
My kid has the black one and now he wanted the green because it’s his favourite color but the don’t have it so I got the blue and it’s beautiful
31 October 2020
Reply from Cooper Cases
Hello Khaled,
Thank you for giving us a perfect 5 stars. ⭐️⭐️⭐️⭐️⭐️
Nothing keeps me up more than thinking about we can offer our customer’s the best experience.
What matters most is that you are happy with the purchase, and I truly appreciate it.
Thank you for voicing out your experience. You have just a big part of helping us make the best product it can be.
We look forward to having business with you again. Have a wonderful day!
Best regards,
Rafhael
Customer Support Specialist
Cooper Cases
Good products, awesome customer service
I bought a backlit Bluetooth keyboard for my Samsung tablet from Cooper Cases and was satisfied with it. When it started acting up, more than 3 years after purchase, to the point that I wasn't able to use it anymore, I contacted the customer service who was extremely helpful and reactive.
Despite the product not being under warranty anymore, Raf, from the customer service staff, initially offered a free replacement. Sadly, this keyboard is not being produced anymore so I didn't get a replacement, but I was offered a discount on a newer keyboard. Marj, from the customer service staff, then advised me on which model would suit my needs best.
My emails were answered within a day and interactions were friendly and professional. I definitely recommend Cooper Cases and their great customer service!
30 October 2020
Unprompted review
Reply from Cooper Cases
Hello Emeline,
Thank you for taking the time to leave us amazing feedback.
I am shaken by how our service creates an impact on you. Our mission is to satisfy and provide a fair resolution to our customers with your orders, and I'm delighted that we were able to give you that.
Nothing keeps us up more than thinking about offering our customers the best experience.
We truly appreciate you, and we look forward to having business with you for more years to come!
Have a wonderful day, and stay safe!
Best regards,
Rafhael
Customer Support Specialist
CooperCases
FABULOUS
Oh my gosh, fabulous product, fabulous company, great service.
Bravo Cooper Cases. You Rock!
28 October 2020
Reply from Cooper Cases
Hello Amanda,
Wow! We are thrilled to know that you love the product's quality, and it even exceeds your expectations.
Thank you for sharing your experience with everyone. We look forward to having business with you again in the future.
Have a wonderful day, and stay safe!
Best regards,
Rafhael
Customer Support Specialist
Cooper Cases
Brilliant cases and customer services…
Brilliant cases and customer services when needed.
26 October 2020
Reply from Cooper Cases
Hello JJ,
We are thrilled to receive such feedback from you.
Customer satisfaction is what we aim to provide. What really matters is that you are happy with your purchase and serves its purpose.
Thank you for choosing Cooper Cases. Looking forward to having business with you again in the future.
Have a great day, and stay safe!
Best regards,
Erma
Head of Support - Cooper Cases
THANK YOU COOPER CASES
Hi - I am in awe of your kind and gracious service to me in replacing case and keyboard when the wrong size for my tablet was ordered in error - FREE OF ANY CHARGE! When I opened the package I was a bit taken aback by how small the keyboard is but here I am typing away and it is FABULOUS - comfortable as the bigger one. Delivery was quick, packaaging more than adequate and I am truly grateful for how I have been treated. You have the very best customer service I have ever experienced. God bless you!
19 October 2020
Reply from Cooper Cases
Hello Carolyn,
I really appreciate you leaving us with sparkling stars and high regard for the product and service you received from the team.
Our company values put customer satisfaction as the top priority, and we are very committed to our customers.
Your review confirms we have achieved this sole mission - to provide a happy buying environment online. 😊
Thank you again for being an awesome customer! ⭐️
Best regards,
Erma
Head of Support - Cooper Cases
Fantastic Product and Service
I purchased a new Cooper Desk Pro XL from Amazon USA. However Amazon were unable to ship internationally, I had to cover the expensive shipping fee via a shipping company from America to my country which was twice the price of the desk. Amazon assured me that the quality of the desk was new, but just the packaging had been damaged. To my dismay I was sent a desk that was used and damaged. It was an unpleasant experience which I relayed to Amazon who refunded me the cost of the desk. However, since I had covered the shipping fees, I had essentially lost twice the cost of the desk. Only by paying another 4 times the desk price for the return shipping and shipping for a new desk I would only then be able to get a new desk. I was unwilling to do so. I accepted my loss and contacted Cooper Cases to report my experience. After some communication Cooper Cases were upset and quite adamant that they do not want their customers experiencing this kind of quality and service with their products. Hearing my issues, Cooper Cases have since sent me a replacement desk at no cost. I have found Cooper Cases to be a truly exceptional company that is willing to listen to their customers and spend their energy and efforts delivering their best quality.
9 October 2020
Unprompted review
Reply from Cooper Cases
Hello Devon,
I really appreciate you leaving us with sparkling stars!
Our company values put customer satisfaction as the top priority, and we are very committed to our customers.
Your product review confirms we have achieved this sole mission - to provide a happy buying environment online. 😊
Thank you again for being an awesome customer! ⭐️
Have a wonderful day, and stay safe!
Best regards,
Erma
Cooper Cases - Head of Support
Problem with pairing but excellent service from company
A few months after my purchase, I could not pair my blue tooth keyboard with my iPad. I tried everything... Recharging the keyboard with two different cords, etc. I could not get the blue tooth keyboard to pair with my iPad.
I had registered the keyboard when I bought it and there was a 365 day warranty. When I contacted Cooper Cases, the company was excellent. Technical Support worked with me to try figure out the problem, and when it seemed that it could not be fixed, a new keyboard was sent. The replacement keyboard arrived within two days. This company stands behind their products.
5 October 2020
Unprompted review
Reply from Cooper Cases
Hello Linda,
Thank you for the product review, and I am sorry to hear about the keyboard's situation.
Bluetooth keyboard connectivity interruption usually happens when an IOS update takes place.
There is an easy fix in situations like this. We will have to ensure the Operating System is updated, forgetting the Bluetooth and simultaneous re-pair attempts as your Bluetooth keyboard is trying to register your iPad's updated system.
There is nothing wrong with the keyboard nor the iPad. Sometimes, with the new update, the device's memory gets refreshed, and pairing can be challenging.
Moreover, I really appreciate that you have a high regard for the service you received from the team.
Our company values put customer satisfaction as the top priority, and we are very committed to our customers.
I understand the level concern, and your peace of mind is our topmost priority, so I am reaching out to you via email to provide more information.
I am looking forward to hearing back from you.
Best regards,
Erma
Cooper Cases - Head of Support
Great product
15 September 2020
Unprompted review
Reply from Cooper Cases
Hi Rick,
Thank you for giving us a shot, and even more for leaving us 5 stars.
Being a small company, some of our customers are referred to us by existing customers and we are all so happy to know that we did great with the quality of the products we produced.
We truly appreciate you! If you have any questions regarding the item please do not hesitate to send us an email. Our team will be more than happy to assist you.
Have a wonderful day and stay safe!
Best regards,
Rafhael
Customer Support Specialist
Tablet2Cases
Thank you!
We just received our second cooper case. We have used the previous one for a few years with no issues, on a different device.
It is clean, sturdy and fits our iPad snuggly. Very pleased!
10 September 2020
Unprompted review
Reply from Cooper Cases
Hi Ilana,
We're really happy to hear our Cooper Dynamo rugged case exceeded your expectations.
Your product review will help build trust in some of the new customers we're bringing in, and we truly appreciate this gesture.
Thought I'd reach out and let you know. Thank you again from the bottom of our hearts! 🙏
Best regards,
Erma
Cooper Cases - Head of Support
Great for Work/Bed Lounging
Worth the wait! Super sturdy but not heavy or bulky. Perfect size for 15in laptops - plenty of room for eating and drinking with it on there. Looks nice too!
2 September 2020
Unprompted review
Reply from Cooper Cases
Hi Liv,
Thank you for the amazing review!
It always makes me (and the whole team) super excited when customers are so happy they tell the world about their buying experience with us.
Your satisfaction with the purchase matters most, and the review you left for the Mega Table confirms we have achieved this sole mission, which is to make your remote working/Studying a lot easier!
Thank you again for being an awesome customer! 😍
Best regards,
Erma
Cooper Cases - Head of Support
Case was delivered in expected time
Case was delivered in expected time. Case fit well, and i think would have done a good job protecting but it was extremely easy for my grandson to remove it, which he likes to do, so ultimately did not work for us
30 August 2020
Unprompted review
Reply from Cooper Cases
Hello Jeff,
Thank you for the product review, and I am sorry that the rugged case did not satisfy your grandson's iPad needs.
EVA Foam is the main component of this rugged case, which may appear fluffy and colorful, thus attractive to kids.
Although the rugged case does a great job of protecting your device, it is not able to save the gadget in situations like accidental-awkward fall or intentional rip, tug, or tear.
Unfortunately, a case has not yet been designed that will 100% guarantee the protection of your iPad.
I understand the level of need to protect the device, and your peace of mind is our topmost priority, so I am reaching out to you via email to provide more information and offer a reasonable resolution to the issue.
I am looking forward to hearing back from you.
Best regards,
Erma
Cooper Cases - Head of Support
Not easy to find the correct keys
Not easy to find the correct keys, especially #.
Other is good.
23 August 2020
Unprompted review
Reply from Cooper Cases
Hello Poh Loon Cheah,
Thank you for the product review.
I am happy that you are overall satisfied with the order despite the seemingly dislocated keyboard characters.
The keyboard is in a US QWERTY layout by default.
The keyboard's language setting is independent from that of your tablets. This means, if your device is set to UK English, this needs to be modified in your tablet's settings to align to your Bluetooth keyboard, which has an American English layout.
I hope the above explanation comes home to one, and thank you again for being an awesome customer! ⭐️
Write to us if you have further queries or the next time you will want to buy again, and we will provide you with the best possible deals and options that you will not find online.
Thank you once again for your high regard for the product and for being a loyal customer.
Best regards,
Erma
Cooper Cases - Head of Support
Great case
For a non model specific case this is as good as I could hope for. The quality is good and I can still access all the buttons on my Google tablet. Biggest issue is it's a tad loose on the long edge but it has no tangible impact other than it feels loose. Otherwise it fits well with no danger of it coming off. Customer service seems great but I've had no problems so can't really say. Good communication anyway. Given I can't source a case specific to my tablet this is a great option.
2 August 2020
Unprompted review
Reply from Cooper Cases
Hello David,
Thank you for giving us great feedback.
It always makes me (and the whole team) super elated when customers are so happy they tell the world about their buying experience with us.
What matters most is that you are happy with the purchase, and I genuinely appreciate it.
Thank you for voicing out your experience. You have just been a big part of helping us make the best product it can possibly be.
Plus, I’m happy to offer help with any support issues.
Best regards,
Rafhael
Customer Support Specialist
Cooper Cases
Product was shipped swiftly
Product was shipped swiftly, works as described.
31 July 2020
Unprompted review
Reply from Cooper Cases
Hello,
Your feedback really means a lot to us and those 5 stars are a bonus.
Our shipping partners are really doing their best to deliver your package within the time frame despite these trying times and BIG THUMBS UP for them.
Nevertheless, we are delighted that the item meets your expectations.
We truly appreciate you!
Best regards,
Rafhael
Customer Support Specialist
Cooper Cases
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