Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more
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We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more
Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more
Company replied
Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... See more
Company replied
Company details
- #23 of 133 best companies in Appliance shop
- #34 of 188 best companies in Electronics store
- #17 of 136 best companies in Kitchen supply shop
- #2 of 7 best companies in Refrigerator Shop
- #2 of 17 best companies in Vacuum Cleaner Shop
- #4 of 14 best companies in Washing Machine & Dryer Shop
Written by the company
Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.
Our service promise
Straightforward advice. Reliable support.
From your first enquiry through to delivery and after-sales care, we’re committed to making things simple and stress-free. Our experienced team takes the time to understand your needs and will always offer honest advice, clear communication and dependable support.
Contact info
13/15 walcot street, Bath, BA1 5BN, Bath, United Kingdom
- 01225311811
- sales@coopershomeappliances.com
- coopershomeappliances.com
4.9
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Coopers Home Appliances
Thank you for the nice words and we're very pleased everthing went to plan.
Surprised?
I wanted to buy a new dishwasher, so I rang them two weeks ago and left a message with my details. No one has called me back.
28 February 2026
Unprompted review
Reply from Coopers Home Appliances
Thank you for your feedback. I am equally as suprised to hear this was your experience, it's certainly not the level of service we aim to provide, and I am disappointed to read that your enquiry was not followed up.
If you are still looking for a dishwasher, please do get back in touch and we would be very happy to help.
My direct email is gary@coopershomeappliances.com
Reply from Coopers Home Appliances
We really appreciate the kind words. 😊
Reply from Coopers Home Appliances
Thank you for the review.
We are pleased everything was handled promptly and efficiently.
Good information in store and quick…
Good information in store and quick supply.
Just a little break down in communication on delivery day but all sorted with ease when I called. 👍
7 March 2026
Reply from Coopers Home Appliances
I'm pleased you found the advice in store helpful and that supply was nice and quick. I am sorry there was a slight communication issue on the delivery day, but I am glad it was sorted easily when you called.
Darrin
Helpful & knowledgeable with great…
Helpful & knowledgeable with great advice.
Always a pleasure.
7 March 2026
Reply from Coopers Home Appliances
Thank you for the kind review.
That is lovely to hear and very much appreciated.
The professional service was excellent…
The professional service was excellent in all respects.
We have shopped here before and we will certainly do again.
11 March 2026
Reply from Coopers Home Appliances
Hi, It means a great deal to have your continued support, and we are so pleased you were happy with the service once again.
Best wishes,
Darrin
We were very happy from the moment we…
We were very happy from the moment we walked into Coopers. We were helped at every stage of our purchase - Bosch washing machine. The new machine was delivered and connected up and the old one taken away. Two very pleasant men.
A very good experience. Thank you. Lesley Loach.
7 March 2026
Reply from Coopers Home Appliances
Thank you, Lesley, for the lovely review.
We are so pleased you were well looked after from the moment you came in, and that everything went smoothly right through to delivery and installation. I will also pass your kind comments on to the delivery team.
Reply from Coopers Home Appliances
Thank you for the review.
We are very pleased you were happy with the advice and the quick delivery.
The whole experience starting with our…
The whole experience starting with our conversations firstly in store then the three man team who delivered without issue to our home and removed the old FF.
They were exemplary.
7 March 2026
Reply from Coopers Home Appliances
I'm really pleased the whole experience went so smoothly, from the help in store through to delivery and removal of the old fridge freezer. I am especially glad the delivery team left such a good impression.
Great service all round
Great service all round. Steve couldn't have been more helpful in the showroom and delivery was next day, prompt and efficient.
20 February 2026
Reply from Coopers Home Appliances
Thank you for the great review.
And I'm so pleased you were well looked after by Steve, and that the delivery was prompt and efficient too. I'll be passing on your comments to them.
Following expert and helpful advice…
Following expert and helpful advice from Steve we chose an integrated fridge freezer. On the day of deliver of the appliance by two gentlemen the star of the show was Simon,who fitted the fridge freezer, having overcome a plug problem,with great care and great attention to detail. We are very happy customers.
20 February 2026
Reply from Coopers Home Appliances
Thank you for the review.
We are pleased Steve was able to help you choose the right fridge freezer, and that the installation was completed with such care and attention to detail. I am glad the issue on the day was sorted properly and that you are happy with the end result. I'll be sure to pass your comments on to Simon and Steve.
Reply from Coopers Home Appliances
I'm glad we could help and if you have any questions about your new fridge freezer just give a shout.
Staff very pleasant and helpful
20 February 2026
Reply from Coopers Home Appliances
Thank you for taking time to leave us some feedback. It's much appreciated.
Staff were really helpful in explaining…
Staff were really helpful in explaining the ins and outs of the appliances that we asked about. Showed us various models, differences between them etc. Made the whole process very easy.
7 February 2026
Reply from Coopers Home Appliances
I’m glad the team could take the time to explain the different options and make everything straightforward for you. If you ever have questions down the line, just give us a shout.
Would definitely recommend!
We went into store with a long list of what we needed and Gary was so helpful. We left with everything ordered and our items were able to be stored with them until the time we needed them. Once we did need them delivery was very quick and efficient. Would definitely recommend!
12 February 2026
Reply from Coopers Home Appliances
Thanks for taking the time to share this. I’m glad Gary could help you get everything sorted and that storing and delivering your items went smoothly. Really appreciate the recommendation, it means a lot.
Efficient supply and installation
12 February 2026
Reply from Coopers Home Appliances
Thank you for choosing Coopers and I'm glad we could help with your purchase.
Always great to deal with Coopers!
Always great to deal with Coopers, from initial advice through competitive pricing, efficient delivery and expert installation.
4 February 2026
Reply from Coopers Home Appliances
Thanks for taking the time to leave a review. We really appreciate it. Great to hear everything came together smoothly, and thank you for choosing Coopers again.
I would highly recommend Coopers
I found Steve the salesman, very helpful and also very knowledgeable about the goods on sale in the store. I ordered my cooker and it was delivered on schedule without any problems. I’m very happy with my order
7 February 2026
Reply from Coopers Home Appliances
Thank you for taking the time to leave a review. I'm really pleased Steve looked after you and that your cooker arrived on schedule. Great to hear you’re happy with your order, and thanks again for choosing Coopers.
Brilliant service by all at Coopers
Brilliant service by all at Coopers, particularly Mandy and the delivery guys. All my questions were answered, good advice provided, delivery was excellent and all with good humour. AR
7 February 2026
Reply from Coopers Home Appliances
Thank you for such a lovely review and I'll be sure to pass this on to Mandy and the delivery team. Great to hear everything went smoothly and that you felt well looked after. Really appreciate you choosing Coopers.
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