We were a bit anxious to use any luggage service. However, we couldn’t have asked for a better service. We left our luggage in the cruise hall and picked it up at the airport. As we were a party of 4... See more
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Exceptional customer service! Mette and her team were very patient and were able to make things happen for our family on very short notice. She greeted us with a smile when our family landed in Denma... See more
Luggage was not put in the right place by cruise ship personnel to be picked up by luggage service but our young man from the luggage service stayed around until everything was straightened out and he... See more
We organised for CLS to collect and transfer our cases back to the airport last minute whilst we were on the cruise. They responded quickly to any queries and kept us updated when they had collected... See more
Company details
Written by the company
We offer a porter service in Copenhagen, which offer luggage transfer between hotels, airport and cruise ships. Also we can offer special services upon request like Meet & Greet in airport, assist with luggage transfer from baggage belt to taxi - just ask and we can help you almost any case. For example our luggage transfer to/from cruise ships in Copenhagen works without you as a cruise guest need to wait for us to hand over luggage. Our cooperation with port and cruise ships make the hand over seem less for you.
Contact info
Kastrup Tværvej B 1, 2770, Kastrup, Denmark
- +4553700777
- contact@copenhagenluggageservice.com
- copenhagenluggageservice.com
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Exceptional customer service
Exceptional customer service! Mette and her team were very patient and were able to make things happen for our family on very short notice. She greeted us with a smile when our family landed in Denmark and helped us navigate a few hiccups at the airport with all of our luggage. Also, they do a fantastic job of sending texts and emails to ensure you know what is going on, where they are located, and how you can easily get in touch with them if needed. Will definitely use again and highly recommend to anyone travelling to Copenhagen.
CLS saved me when I was stranded with my dog
I wish I could remember his name, but there was a kind man there who came to my rescue when I was stranded in the airport with 5 suitcases and my dog trying to find a flight that would accept the dog so I can move back to the United States. This man offered his services and allowed me to move around freely to get the help I needed, stored all my luggage overnight and then went above and beyond the next day to find me availability on a SAS flight. If he was not there I do not know how I would have survived. Thank you!
Amazing service and were really quick…
Amazing service and were really quick to turnaround and make things happen on a short notice! Very friendly staff as well!
Excellent communication and service…
Excellent communication and service from pickup at port to airport storage. Highly recommend this business.
Great communication and easy to use…
Great communication and easy to use service. I would use them again!
Easy to use and excellent line of communication
They offer a great service. It's very easy to find them in the airport and they do a great job of sending texts and emails to keep you up to date on the status of your luggage and to allow you to contact them for whatever reason.
Excellent service kind and patient…
Excellent service kind and patient host, understanding our needs as a family with a young child!
Good, reliable but expensive service (may be I'm cheap 😉)
I opted for a porter service from belt to home in Copenhagen.
The staff is friendly.
the cost was Euro 280 for 7bags with a weight limit of 25kg and anything weighing above it is charged 5 euro additional for each bag,
and it is delivered to street level only.
They were waiting at the belt for me and was friendly.
they do what they promise.
The service itself was great
The service itself was great, leave the buggages at the port and finding at the airport, so having time to visit the city
We needed last minute assistance
We needed last minute assistance due to previous storage plans not working out and Mette was very very helpful and offered a solution
Happy customer
Every time I have used them I hav super service, professionalism and efficiency. The staff are all very friendly and go up and above to provide an excellent service.
Hard to find the office
I had a hard time finding the place to drop off my luggage. I had to stop twice to ask workers how to find it. The provided map was confusing. It looked easier than it was. Once I found it I was happy to be able to store my luggage for a while.
Awesome service!
Great communication pre and post-service. Timely service without any delays or wait. Great service.
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