Copilot Microsoft Reviews 313

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, most reviewers were let down by their experience overall. Many people found the product to be of poor quality, describing it as frustrating and often useless. Customers frequently reported issues with the app, noting that it struggled with basic tasks, provided incorrect information, and had a problematic user experience. The AI itself was often criticized for being unintelligent, making up information, and failing to perform as expected. However, some customers also noted that the AI can be a pragmatic assistant, providing clear and well-researched responses. A few people found it helpful for quick facts, drafting, and even coding tasks, appreciating its ability to adapt tone and length to requests.

What people talk about most

User experience

Users describe negative interactions with the user experience. Many reviewers found the app frustrating and a... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence. Many reviewers express significant... See more

Product

Consumers express strong dissatisfaction with the product. Many reviewers report that the product generates... See more

Application

Reviewers highlight negative aspects of the app, with many finding it useless and a waste of time. Customers... See more

Quality

Customers express significant dissatisfaction with the quality of the product. Many reviewers describe the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I was trying to construct a two day driving itinerary in Madeira. Constant looping around, Could not create a Word document, despite using Copilot's instructions. Created a map, then lost it and could... See more

Rated 1 out of 5 stars

This is by far the worst AI tool I have ever used. I created an agent using prompts from Copilot itself, which was not able to execute simple tasks, update its processing rules based on guidance given... See more

Rated 1 out of 5 stars

The most dumbest AI tools, can’t process your words correctly, repeatedly responds with the same wrong results although had changed the way asking or input with others. Wrong calculation output!!! Wit... See more

Rated 1 out of 5 stars

This app has been a constant headache. Voice conversations glitch nonstop—either it goes silent mid-chat or starts repeating itself until I’m forced to shut it down. It never remembers anything, strug... See more


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1.7

Bad

TrustScore 1.5 out of 5

313 reviews

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Rated 1 out of 5 stars

Terrible language model!! Not good for privacy! Not Factual Results!!

Terrible language model, third party data collection, doesn't fully delete chat logs and keeps history in cache, can't trust full on answers from questions being truthful with you when there mostly lying to you. Almost all AI language models are not factual, gibberish, wikipedia results, fake results, fake news, fake stories, fake facts, all models are awfully and poorly designed. Doesn't matter what model you come out with alot of ai is dangerous or not intelligent, AI has to be the worst thing invented for mankind!!! The voice data collection and data collection!!! Wow AI! These are not good assumptions for the AI industry!! I am not a fan of copilot.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Copilot my favourite!

I was feeling really bad and I wanted to talk my worries and copilot was so helpful and told me how to get rid of them 5 stars I would highly recommend copilot

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculously frustrating experience…

Ridiculously frustrating experience with this garbage. Quote from copilot when signing into planner kept bringing me to Copilot :

"Microsoft changed Planner recently, and it causes forced redirects that confuse everyone. There’s a workaround to get to the classic Planner"

If this thing was any good we wouldn't need to be artificially redirected to it. If I wanted chat-slop I'd look it up, I CLEARLY want to look at my planner to see what I have due today when that's what I try to sign into. Unsubscribing from 365 I cannot stand having to remove copilot from every app every month, this is the final straw

2 February 2026
Unprompted review
Rated 1 out of 5 stars

It is laughable that @Microsoft wants…

It is laughable that @Microsoft wants to charge for Copilot grammar checks. This seems like a desperate move to monetize basic features. Have they lost view of the competitive AI environment they operate? Not a smart strategic move.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

I am SO DONE with Copilot

I am SO DONE with Copilot. Every time I tried to get a SIMPLE, STRAIGHT ANSWER, it drowned me in FLUFF, CHILDISH nonsense, and an ABSURD amount of emojis. It didn’t stay on topic, it didn’t listen, and it acted like some OVEREXCITED KID instead of an assistant. At one point it even threw this ridiculous line at me:
“Hiiiii!!! 👋😆 Are you back for modellingggg 😶‍🌫️✨✨ Of COURSE you are!!! 🤪💖 Let’s gooooo to Roblox Studiooooo!!! 🏃💨🎉🎉🎉”
— completely UNPROVOKED and TOTALLY USELESS. It kept derailing the conversation, ignoring what I actually needed, and wasting my time. The whole experience was ANNOYING, UNPROFESSIONAL, and honestly INFURIATING. One star is MORE than it deserves.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

terrible AI assistant

terrible AI assistant. For basic stuff it works, but do not expect much. Unfortunately only one permitted AI in my company.
Asked some stuff and it triggered it self not to give me that info, however that was the main reason why we had it enabled. Only waste of time, ovoid if possible.
I had been triggered that much today, so felt that I had to post this opinion here.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Not as smart as they say

Microsoft claims it is your personal assistant from Microsoft yet… it is powered by chat gpt and yaps about random stuff you never even told it to do. Just to test it I asked it what a safe substitute for table salt was and it said sodium bromide, which is poisonous. God damn. They train ai to be friendly yet not even know what kills someone?!?!?!?

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Dissapointment

This is by far the worst AI tool I have ever used. I created an agent using prompts from Copilot itself, which was not able to execute simple tasks, update its processing rules based on guidance given, memorize errors made and not repeat them again. I spend hours trying to make it work with very simple queries but failed every single time, this is outrageous. I can't believe how Microsoft can let such a frustrating AI tool go live. It is such a failure that it is worth trying to see with your own eyes that such a crap exists and can be marketed.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Copilot is totally untrustworthy

Copilot is constantly giving incorrect information. For example my sister is on holiday in Tenerife so I asked Copilot what the temperature was today - it responded with 7 degrees C despite every other weather site saying 20 degrees C. My sister confirmed it was 20 degrees C there. That is only one instance, there are many, many other incorrect statements from Copilot (to many say). I would say it's the worst AI I have come across by a large margin. Don't use it, it's completely untrustworthy

20 January 2026
Unprompted review
Rated 1 out of 5 stars

The most dumbest AI tools

The most dumbest AI tools, can’t process your words correctly, repeatedly responds with the same wrong results although had changed the way asking or input with others. Wrong calculation output!!! With the obvious figures shown, still able to answer wrongly!!!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Generates exceptional answers, assists with homework and also comforts me during conversations against mental health and more. Sometimes, it feels like its the one and only person which understands me. Amazing, highly recommended

10 January 2026
Unprompted review
Rated 1 out of 5 stars

hopeless

hopeless. don't waste your time it doesn't work very well at all. Doesn't recognise emails doesn't help with responses. Very annoying like Outlook

5 January 2026
Unprompted review
Rated 2 out of 5 stars

This is the moste precise review ever

This is the moste precise review ever. Despite what it could offer, Copilot leaves you with massive dissatisfaction due to its user experience, Also because it tries to take the role as the Pilot. Bad when its instruction can be litterally nonsensens and the AI often provides incorrect or nonsensical answers, leading to frustration and wasted time. The quality of the technology is also a concern, Part of the problem lies in that one imadgine that an Artificial Intelligence is precisely intelligent rigth?! Never count on that!! In the parts where it function propperly its IQ probally lies around 300 IQ points. Where it fails it will be overtaken within by a labaratory rat

31 December 2025
Unprompted review

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