Thank you 🙏 once again Jo Reilly for the treatment's and advice you give me.I have been seeing you for many years and you have never failed to make me look and feel many years younger than my actual... See more
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Reviews shaping this summary
I’m now 9 weeks post-VR facelift and had my follow-up appointment with Mr. Christopher West earlier this week. My face has healed beautifully, and the outcome looks incredibly natural and refreshed.... See more
Company replied
Fantastic clinic. Beautiful deco, really friendly staff, Alison was amazing as was Mr Bhatt. The whole experience was very relaxing and every step of my procedure was clearly explained. Felt a bit wob... See more
Company replied
Had uppers done today at Coppergate Clinic. I'm super happy with the results so far. All staff at this clinic are pleasant and professional, my surgeon Ciarstan McCardle and theatre nurse Kirstie... See more
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Company details
Written by the company
We would like to extend a very warm welcome to Coppergate Clinic, your go-to Clinic for Plastic Surgery and Advanced Aesthetics in the heart of York. Formerly face etc... medispa, we have since rebranded to reflect our updated procedure and services menu. We still retain many of our face and body treatments with our wonderful team of Aesthetic Therapists, whilst expanding the surgical repertoire. As you will see from our surgical treatment menu, we are now offering an extended plastic surgery service encompassing breast, abdomen, body and face procedures under twilight and general anaesthetic. Patients can be assured of the continued expertise and exceptional treatment results on which the clinic has built it's reputation- delivered by the team of industry-leading surgeons, doctors, nurses and aestheticians they have come to trust. We would like to take the opportunity to thank you for your continued loyalty and support and look forward to welcoming you to the your go-to cosmetic surgery in York very soon. Please do not hesitate to contact us to arrange your complimentary consultation and find out more about our comprehensive range of services.
Contact info
Coppergate Clinic | 8 Coppergate, YO1 9NR, York, United Kingdom
- 01904 675222
- info@coppergateclinic.co.uk
- coppergateclinic.co.uk
4.9
Excellent
2k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Mr Chris West demonstrates active…
Mr Chris West demonstrates active listening to meet individuals needs, infers professionalism, creativitivity and ethics to achieve excellent results at all stages of surgery.
Thank you
19 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Sara. Thank you for your kind words and thoughtful feedback. We’re delighted to hear that Mr. Chris West’s active listening, professionalism, creativity, and ethical approach made a positive impact throughout your surgical experience. Delivering excellent results and personalised care at every stage is our top priority, and your review truly encourages our team to continue striving for excellence. We appreciate your trust in our clinic and look forward to supporting you in the future. Kind Regards, Coppergate Clinic.
Very personal very patient very down to…
Very personal very patient very down to earth an made me feel very comfortable and safe. Thankyou
17 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Keelie. Thank you so much for your kind review. We're thrilled to hear that you felt comfortable, safe, and well cared for during your time with us. Our team is dedicated to providing a personal and supportive experience for every patient, and it means the world to know that came through. If you ever need anything in the future, we’re always here for you! Kind Regards, Coppergate Clinic.
Professionalism at its best!
Jo is so professional, and tailors treatments to meet my needs. Always a great experience at Coppergate clinic - highly professional.
17 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Jan. Thank you so much for your lovely review! We're delighted to hear that you've had such positive experiences at Coppergate Clinic. Jo takes great pride in providing personalised care, and it’s wonderful to know you feel so well looked after. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind Regards, Coppergate Clinic.
Had my surgery yesterday with Mr Chris…
Had my surgery yesterday with Mr Chris West who is a lovely guy. All the staff are very friendly and quick to answer any concerns. The procedure is explained in detail so I knew what to expect. The clinic is second to none and spotlessly clean. I highly recommend Mr West and Coppergate Clinic.
18 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Amanda. Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that your experience with Mr. Chris West and the rest of our team was such a positive one. Providing clear communication, compassionate care, and a spotless environment are all things we take great pride in, so it's lovely to know that came through. Wishing you a smooth and speedy recovery, and thank you again for recommending us! Kind Regards, Coppergate Clinic.
Epitome of professionalism and skill …
I had an amazing experience with Coppergate Clinic. My treatment was for upper blephroplasty and from the moment I booked I was dealt with professionally and efficiently in every way.
My procedure was with Mr Smith and he was amazing. He reassured me at every step and spoke to me about expectations and end results, so I had a clear picture of what to expect.
On the day of the procedure we revisited this and then throughout the procedure time he made me feel at ease completely. Nicki who assisted him, also reassured me and helped calm my nerves. After the procedure had finished I had clear next steps and understood the recovery period. The after care was superb , as a team they are still in touch with you even after stitches are removed to discuss how things are continuing to heal. My bruising healed quickly and my scars are hardly visible. I have no hesitation whatsoever in recommending Mr Smith and his team. It was the best decision I ever made, I only wish I had done it sooner. Thank you x
10 March 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Joanne. Thank you so much for taking the time to share your experience, we’re absolutely delighted to hear how pleased you are with your treatment and care at Coppergate Clinic.
It’s wonderful to know that Mr. Smith and Nicki helped you feel reassured and supported every step of the way. Providing clear communication, expert care, and thorough aftercare is so important to us, and we're thrilled that this made your journey a positive one from start to finish.
We're so pleased you're happy with your results, and truly grateful for your kind recommendation. Wishing you continued confidence and happiness, and thank you again for choosing Coppergate Clinic! Kind Regards, Coppergate Clinic.
Reply from Coppergate Clinic
Dear, Jeana. Thank you for your kind words! We're so pleased to hear you valued the professional expertise of our team. We look forward to welcoming you back to Coppergate Clinic in the future. Kind Regards, Coppergate Clinic.
The best experience
Communication throughout the entire process has been fantastic. The staff are warm, informative and really go above and beyond to make your experience great.
My surgeon was Nick Rhodes and he is incredibly knowledgeable and skilled in his field. I had my surgery yesterday and I would give 10/10 for the entire experience.
Mr Rhodes took time and care marking me up prior to theatre to ensure the best results possible, explaining the proceedure and the work he intended to do clearly. The rest of the team, from reception, nursing staff and anesthetists were all brilliant, attentive and caring, putting my mind at ease.
Following the operation, I was looked after in the recovery room by a wonderful woman who was so attentive and helpful. My after care was explained thoroughly and I was sent away with all necessary medications and supporting items.
Great aftercare also!
I felt in safe hands from start to finish.
Highly, highly recommended Coppergate Clinic and my surgeon.
16 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Lydia. Thank you so much for your thoughtful and detailed review. We’re absolutely delighted to hear about your positive experience at Coppergate Clinic and that you felt so well cared for throughout your journey.
Mr. Nick Rhodes and our entire team take great pride in delivering the highest standard of care, and it’s wonderful to know that their dedication, compassion, and attention to detail made you feel supported every step of the way. Your kind words about our staff, from reception to theatre and recovery, truly mean a lot.
We’re so pleased you're happy with the outcome and the aftercare provided. Thank you again for your recommendation, it was a pleasure to look after you, and we wish you a smooth and continued recovery! Kind Regards, Coppergate Clinic.
First visit to copper gate
I was put instantly at ease from the initial phone chat, to the welcoming staff on reception and by Nick Rhodes who I was booked in to see. The clinic’s ambience and Nicks welcoming and calm manner made any nerves and aprehension vanish. The consultation itself was extremely informative and not at all rushed. Nick asked open questions and actively listened to my wishes and thoughts. Nick offered advice and suggested options. I felt he had my best interests at heart and at no point felt like he was pressuring me. Overall a very positive first experience of the clinic. Thank you !
16 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Vikki. Thank you so much for your kind and thoughtful feedback. We’re so pleased to hear that you felt at ease from the very beginning and that your first experience at Coppergate Clinic was such a positive one.
Mr. Nick Rhodes and the entire team are committed to creating a welcoming, calm environment where patients feel truly listened to and supported, so it’s wonderful to know that came across during your visit.
We really appreciate you taking the time to share your experience, and we look forward to supporting you on the next steps of your journey, should you choose to move forward. Kind Regards, Coppergate Clinic.
Gold Standard Clinic
I’ve worked in Aesthetics for over a decade, so when it comes to choosing a surgeon, my standards are incredibly high. After having a VR facelift two years ago, I recently returned for a small fat graft “top-up” — and once again, I’m absolutely thrilled with the results.
What truly sets my surgeon apart is not only the spectacular quality of his work, but also his integrity. He has never once oversold or pushed treatments. His approach is always honest, considered, and completely tailored to you — and the results speak for themselves.
I feel more confident and happy in my own skin than I have in years. As someone who advises patients daily on aesthetic options, I wouldn’t dream of referring them to anyone else. Coppergate is the gold standard.
4 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Petra. Thank you so much for this incredible feedback. Coming from someone with your level of experience in the aesthetics field, your words truly mean a great deal to us.
We're absolutely delighted to hear how happy you are with your results and that your experiences at Coppergate Clinic have consistently met, and exceeded, your high standards. It's especially meaningful to know that our surgeon’s honest, tailored approach and commitment to excellence have earned your trust not only for your own care, but also for your professional referrals.
Thank you again for your continued confidence in us. We’re honoured to be part of your journey and look forward to welcoming you back in the future. Kind Regards, Coppergate Clinic.
Lovely friendly welcome from…
Lovely friendly welcome from receptionist. Both the nurse and surgeon were very thorough concerning pre and postoperative information. I was made to feel very comfortable.
16 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Maria. Thank you so much for your kind words. We’re so pleased to hear that you felt comfortable and well-informed throughout your visit. Our team takes great pride in providing a friendly and reassuring experience from start to finish, so it’s lovely to know that came across.
We truly appreciate your feedback and look forward to welcoming you back to Coppergate Clinic in the future! Kind Regards, Coppergate Clinic.
Professionalism and first class service
I was at the clinic yesterday having an upper bleph procedure with Surgeon Rebecca Rollett and Kristy from the theatre team. I can hands down say this was the most amazing service I have ever received from start to finish. They made me feel so safe and looked after providing ease throughout. Their professionalism and knowledge was top class and I would definitely recommend anyone who is considering this clinic to get booked in - well worth the investment and you will be very much looked after.
12 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Claire. Thank you so much for your wonderful feedback. We're absolutely delighted to hear that your experience with us was so positive, and that you felt safe, supported, and well cared for throughout your procedure.
Rebecca and Kirsty will be thrilled to know their professionalism and care made such a meaningful difference. It’s always our aim to ensure every patient feels at ease and confident, so your kind words mean a great deal.
Thank you again for your recommendation, we’re so pleased you chose Coppergate Clinic, and we wish you all the best with your recovery! Kind Regards, Coppergate Clinic.
Nick Rhodes and his team provided me…
Nick Rhodes and his team provided me with a truly superb and comforting experience.
Every part of the process was easily navigable and made even more-so by the fantastic and friendly staff.
Just 10 days after the surgery I am already thrilled with my results and have suffered no bruising, just swelling .
I couldn’t recommend the Coppergate Clinic more highly. Thank you Nick and Orla Rhodes and your whole team!
3 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Sarah. Thank you so much for your kind words and glowing feedback. We're absolutely delighted to hear that your experience with Mr Nick Rhodes, Orla, and the entire team was so positive and that you felt well supported throughout your journey.
It’s wonderful to know you're already thrilled with your results just 10 days post-surgery, and we’re so pleased to hear your recovery has been smooth so far. Creating a seamless and reassuring experience for every patient is something we truly value, so your comments mean a great deal.
Thank you again for your recommendation, it was a pleasure to care for you, and we wish you continued happiness and confidence as you heal! Kind Regards, Coppergate Clinic.
Lovely caring people
Lovely caring people , always listen to you when you’re worried about something , thank you & the lovely receptionists
5 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Tracey. Thank you so much for your kind words! We're so pleased to hear that you felt listened to and cared for, that's exactly the experience we strive to provide. We'll be sure to pass on your thanks to our lovely reception team as well. It means a lot to know you felt supported throughout your visit. We look forward to seeing you again soon! Kind Regards, Coppergate Clinic.
Jo is always consistently…
Jo is always consistently knowledgeable, professional, but also kind and personable. Also the staff on reception always greet you with a big smile.
11 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, DC. Thank you so much for your lovely feedback. We're delighted to hear that Jo continues to provide such a consistently high standard of care, her knowledge, professionalism, and kind approach are qualities we’re incredibly proud of.
We’re also so pleased to know our reception team helped make your visit a welcoming one. Your kind words mean a lot to all of us, and we look forward to seeing you again soon! Kind Regards, Coppergate Clinic.
Above and beyond have hree prevous surgeries at…
I have had three prevous surgeries at coppergate now and each time I have been very happy with the results. The staff there are all so lovely, very professional and very approachable and nothing is too much trouble.
I have just had another operation a couple of days ago and hopefully this will be a good outcome also.
10 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Christine. Thank you so much for your continued trust in Coppergate Clinic, it truly means a great deal to us. We're so pleased to hear that you've had consistently positive experiences and that our team has made you feel supported and well cared for each time.
Wishing you a smooth and speedy recovery from your most recent procedure, we’re hopeful for another great outcome and are always here if you need anything along the way.
Thank you again for your kind words and loyalty! Kind Regards, Coppergate Clinic.
Excellent service
Excellent facilities, nice relaxed environment.
Exceptional staff providing person centred care. I was extremely anxious before my procedure but as soon as I walked into the building I felt so reassured that all my anxieties disappeared. I received the necessary support from staff during my stay. Care and support was delivered in a kind, considerate manner.
Excellent service, very efficient. I was discharged with a lot of information about after care.
Great experience overall.Extremely happy with the results
10 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Irina. Thank you so much for taking the time to share your experience. We’re absolutely delighted to hear that you felt so reassured and well cared for during your time with us.
Creating a calm, supportive environment and delivering truly person-centred care is something we’re deeply committed to, so it's incredibly rewarding to know that this made such a positive difference for you, especially when feeling anxious beforehand.
We’re thrilled that you’re happy with your results and that the aftercare information was helpful. Thank you again for your kind words, we wish you all the best in your continued recovery! Kind Regards, Coppergate Clinic.
Couldn't recommend this clinic enough
Couldn't recommend this clinic enough , from receptionist to nurses to surgeons. I have been looked after and my results well all I can say is I'm beyond pleased! And I'm very hard to please .. if you're thinking about it ! Do it . Xx
30 May 2025
Unprompted review
Reply from Coppergate Clinic
Good afternoon, Kaye. Thank you for taking the time to leave your review. We're delighted to hear that you have had such a positive experience with the clinic, we truly appreciate your recommendation. Kind Regards, Coppergate Clinic.
Excellent professional assurance at all times during procedure.
Comfortable & professional assurance of procedure which was also considerate to my concerns. Excellent premises with very friendly staff.
6 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Caroline. Thank you so much for your kind words. We're delighted to hear that you felt comfortable and reassured throughout your visit. It's great to know our team was able to address your concerns with professionalism and care. We truly appreciate your feedback and look forward to seeing you again. Kind Regards, Coppergate Clinic.
Filler …
Had a lovely first time experience with Jo, went through the procedure in full, very reassuring and completely put me at ease.
Looking forward to the final results.
6 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Nicola. Thank you so much for your kind words. We're so pleased to hear that your first experience with Jo was a positive one and that she helped you feel reassured and at ease. We're excited for you and look forward to seeing your final results too. If you have any questions along the way, we're always here to help! Kind Regards, Coppergate Clinic.
9 weeks post-VR facelift and…
I’m now 9 weeks post-VR facelift and had my follow-up appointment with Mr. Christopher West earlier this week. My face has healed beautifully, and the outcome looks incredibly natural and refreshed. Mr. West and his team have been supportive, professional, and attentive every step of the way. I feel more confident than ever and truly grateful for his expertise!
Kristina
5 June 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Customer. Thank you so much for your wonderful review. We're absolutely delighted to hear how happy you are with your results and that you're feeling more confident than ever, that’s exactly what we strive for. It’s been a pleasure supporting you throughout your journey, and we’ll be sure to pass your kind words on to Mr. West and the team. Wishing you continued happiness as you enjoy your refreshed look. Kind Regards, Coppergate Clinic.
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