Coracle Coaches Reviews 656

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and professional driving skills, making every journey enjoyable and stress-free. People frequently highlight the excellent service, noting how well-organized the trips are and how comfortable and clean the coaches are. Many consumers appreciate the carefully planned holidays, often mentioning the great locations and the overall high quality of the experiences provided. However, some customers also noted issues with the office and paperwork, describing it as the only fault in an otherwise perfect holiday experience. Additionally, a few people mentioned that one of their mystery tour days consisted of no activities, leading to dissatisfaction with that particular trip.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise drivers like Sam,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the friendly, helpful, and... See more

Holidays

People report positive experiences with holidays, consistently describing them as fantastic, amazing, and... See more

Location

Users describe positive interactions with location, frequently highlighting excellent hotel placements and... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service. Never have an issue. Regular check ins and contact to ensure and issues identified and dealt with you avoid problems going forward. We had Sam as our driver and she couldn't do enough... See more

Rated 5 out of 5 stars

Another great mystery weekend away with Sam and Phoebe who both did their utmost to ensure that we had a good time. The journey was comfortable with nothing given away about our mystery destinatio... See more

Rated 5 out of 5 stars

Spent a wonderful week in the beautiful Italian riviera,what a place with such amazing scenery 😍 Met lots of great people on the coach,with many laughs had!! Having already been to Amsterdam w... See more

Rated 5 out of 5 stars

Just returned from a fantastic trip to Mamma Mia The Party with coracle coaches. Sam drove us she was amazing. Very friendly & helpful & kept us up to date with arrival times. Places of interest... See more


Company details

  1. Bus tour agency
  2. Bus and coach company
  3. Tour operator

Written by the company

Based in Carmarthen, Coracle Coaches is a Coach Hire and Tour Operator, that caters for West and South Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Italian Riviera

A memorable trip to the Italian Riviera with stunning scenery, quaint villages, beautiful beaches and brilliant sunshine. Travelling with a fantastic group of people with lots of laughter and new friendships made. My third trip with Coracle and the second time with Sam, this time as co-driver. Sam drove us expertly and is organised, thoughtful and considerate. She is approachable, interacts with everyone, checking that all is well and was able to answer/address any concerns we may have had. Nothing was too much trouble. What a credit she is to your company! A great trip!!

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Italian Riviera Experience.

Wow, what a trip. Italian Riveria…what a beautiful place.
Just got back home safely. We met some lovely people and had great laughs.
Special shout out to Sam who was very approachable, friendly and a very competent driver.
Fred & Margaret Hunter 🥰

4 October 2025
Unprompted review
Rated 5 out of 5 stars

We have just returned from our tour…

We have just returned from our tour through France to the Italian Riviera.Stunning scenery,excellent company and a special mention to Sam for being so professional and friendly to everyone.Thank you all.Robbie &John Kaye.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Arsenal Stadium Tour

Second time going with this company and I gotta admit what a great trip we had. Done the Arsenal stadium tour and had an amazing time. Everything went great and the driver kept us informed with everything. Even left my photos on the coach after being dropped back home, got in touch with Ken and he had them in the office ready to be collected the following day so many thanks for that. Would highly recommend the tours coracle coaches put on. Can't wait to go again.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

My Daughter and I had a fabulous…

My Daughter and I had a fabulous weekend to Oxford and Windsor 20th Sept. Coracle Coaches are an excellent company to travel with, very professional and organised from start to finish. A big thank you to Driver and Son who made this trip so enjoyable with their humour, knowledge and helpfulness every step of the way. We will definitely be back in the near future.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Oxford and Windsor trip. e…

This was our first trip with Coracle Coaches. We went to Oxford and Windsor and really enjoyed the whole experience, particularly Windsor. We had a decent amount of time in both places to explore and have something to eat.Our driver and tour manager, Darko, was polite, friendly, professional and humorous. He was assisted by his son Luka. The coach was new and comfortable and the local pickup was much appreciated. The accommodation in the Holiday Inn at Reading was comfortable with a particularly good breakfast. The evening meal was perfectly acceptable. We would be happy to use this company again and to recommend them to others.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Oxford and Windsor

Trip was brilliant. Such good value and Darko and his son Luca great Made trip. I must add that administration poor. We have no call back from calls or emails and has to visit office to pay final payment

20 September 2025
Unprompted review
Rated 5 out of 5 stars

First trip with Coracle coaches

Our visit to Windsor and Oxford was a great first experience with this company.
Our driver Darko and his son Luka were friendly, informative and very helpful - thank you both.
The hotel was pleasant, nice rooms and good food.
Can recommend Coracle Coaches and will use them again.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Punctual
Excellent driver ( Darka and his co pilot Lula)
Very enjoyable experience

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Great trip

Lovely trip to Oxford and Windsor. Beautiful bus, very comfortable. Darko and Luka were exceptionally helpful, polite and professional. Nothing was too much trouble. Ample time in both destinations to see sites and chill.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

What can I say coracle coaches took us…

What can I say coracle coaches took us up to Birmingham FC today with Swansea city FC.
The coach was immaculate the driver was very helpful and nothing was a bother.
I hope the bus service can continue throughout the season.
Thankyou for your service.
Steve.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Trip to Glastonbury, Wells, and Bath

Our driver, Darko, was very professional, informative, and friendly and was ably assisted by his young companion Luka!
The Best Western Centurion hotel was comfortable, with lovely grounds and good food!
Add to this the bonus and convenience of the feeder vehicles , and friendliness of those drivers too, and I would definitely choose Coracle again!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Nice 2 days away

Nice 2 days away, well organised, driver professional, well informed about London, relaying facts about London, places of interest. An experience to go to the Waldorf.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

London Waldorf Afternoon tea

Fab driver Dario and his very able assistant Luker....were fantastic. The Waldorf was very nice. The service at the Waldorf wasn't great but that is no fault of the coach company.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic trip

Spotless bus. Lovely driver Marko very informative. His son Luca wasa delight and so helpful. Hotel was lovely and afternoon tea was delicious

31 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look